Learn how businesses can reach customers more effectively using social media.
Date: Tues. April 14, 2009
Time: 2PM ET (GMT -5)
Duration: 1 Hour
Who should attend?
Marketing professionals and business owners. No technical experience required.
Special guest presenter: Brent Leary, co-founder and Partner of CRM Essentials and recognized expert in the field of social CRM (Customer Relationship Management).
Internet connection and computer speakers for audio.
Questions about the webinar?
For questions about the webinar, please check our Frequently Asked Questions.
Businesses now have the power to leverage the Internet -- search engines, blogs, social media -- to reach customers more effectively. This includes connecting with customers where they hang out online and engaging in conversations about the topics most important to them. Social CRM (Customer Relationship Management) is all about joining the ongoing conversations our customers and prospects are already having and not trying to control them. It's realizing that people like doing business with people they like and love doing business with people they trust.