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Email Open & Click Tracking

Get real time notifications when your emails are opened or clicked. Works with Gmail, Google Apps, Outlook for Windows & Outlook 365.

Desktop Notifications

Get instant desktop notifications when the emails you care about get opened or clicked.

Activity Stream

See a stream of recent opens & clicks right in your browser, or in HubSpot Sales.


Email open & click tracking is a feature of HubSpot Sales, a powerful set of tools that helps supercharge every stage of your sales process.

What makes HubSpot Sales Different?

Tools that live in and work with your inbox.

Track messages by clicking a single button right in your compose window in Gmail, Google Apps, or Outlook.

Connected to every other part of your workflow.

See when messages are opened and clicked in HubSpot Sales, your browser, on your desktop, or in your CRM.

Supports an inbound sales process.

Context helps you hone in on the prospects who are actually interested.

Features of Email Tracking

  • Track the messages that matter with a single click from Gmail, Outlook, or HubSpot CRM. When your messages get opened, you'll know about it in real time.

  • When your prospect engages with your message, you'll know about it in real time with an instant notification from Google Chrome. You'll even see the device they opened your message on and their relative location.

  • The stream view shows you the full history of your email interactions from email opens to messages that haven't yet been opened.

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Sources Report

Identify the sources that bring in the most visits, contacts, and customers over time. Drill into each source to see the contacts and companies it is generating.

Contacts & Companies Reports [Enterprise]

Deep dive into your contacts database to discover key trends in your data over time. Break down any report by contact or company-level properties.

Page Performance

Assess key metrics on how your pages are performing in terms of views, keywords, and links. Get customized recommendations on improving SEO performance.

Events [Enterprise]

Drill deeper visitor behavior on your website by generating marketing events on links, buttons, and purchases through your site. Use events to understand your visitors behavior and trigger automation flows.

Competitors Report

The Competitors report makes it easy to monitor other companies that you compete with in your industry through real-time data on key marketing and website metrics.

Marketing Asset Analytics

Analytics in HubSpot are spread across the entire platform. See detailed reports on every marketing asset - Landing pages, emails, your blog, calls-to-action, and more.

Ready to start tracking your messages? Download HubSpot Sales and get up and running in 60 seconds.

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HubSpot CRM

Exceed your customers’ expectations. Deliver an inbound experience with HubSpot CRM.

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Help Resources

The HubSpot Sales Knowledgebase is full of resources on getting started with and using the tools.

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Talk to Our Team

Interested in the paid version of HubSpot Sales? Catch up with our sales team to learn more.

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