Conversations today should be fluid. Kickoff a conversation over live chat; follow up with an email; and work through the details over the phone -- all without missing a beat.
But for businesses, siloed tools and siloed teams have resulted in siloed conversations and poor customer experienced. Until today.
Best of all, conversations
Conversations is a free, platform level feature of HubSpot CRM. There are additional Professional and Enterprise level features available when a customer purchases a Professional or Enterprise level product.
The most obvious customer segment to target are companies that
We asked a few partners who they thought was a good-fit for HubSpot Conversations. Here’s what they said:
Anyone that's already using HubSpot for their CRM & Marketing is an obvious fit. Any clients that have a simple qualification system with clear conversion paths and know where they want to direct their leads is a
Anyone that's having conversations with their customers online is a good fit for this tool. The unified inbox is a great way to service clients. - Impulse Creative
If engagement and more personal, 1x1 conversations
Do you need ideas to start generating business with Conversations?
Here’s how some of our early adopters are thinking about including HubSpot Conversations in client engagements:
We added a Conversations component to our Strategic Blueprint and it's already increased our win rate and average retainer size.
Partners can use this as an opportunity to 1) teach people the right way of using 1x1 conversations 2) implement tools and optimize just like you would with landing pages 3) consult on how your clients can better engage with their customers online.
We offer a customized messenger and bot strategy for all of our clients. And we'll optimize and update it based on a growing campaign.