<link rel="stylesheet" href="https://www.hubspot.com/hubfs/hub_generated/template_assets/1/207928094053/1774893750948/template_footer-core-non-critical.min.css">
Logo - Full (Color)

Emerging Talent North America Roles

Explore Roles

All Open Positions

However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong.

Senior Product Designer II, Activation

User Experience

Remote - USA

Please note: Due to close working relationships with teams in Ireland and the UK, we are only considering candidates who are located in the Eastern time zone (US or Canada).

Join HubSpot’s Customer Journey UX Team: Design End-to-End Customer Value

At HubSpot, the Customer Journey Product Line (CJPL) owns how customers experience HubSpot from their very first interaction through long-term value and growth. This team brings together acquisition, activation, discovery, and engagement into one continuous, AI-driven customer journey, designed to help every customer reach value quickly, build habits, and grow over time.

As a Product Designer on the Customer Journey team, you’ll work on high-impact, cross-hub initiatives that shape how millions of customers discover HubSpot, get set up, find value, and stay engaged. Your work will span multiple products and surfaces, with a focus on clarity, outcomes, and intelligent orchestration at scale.

What Sets Customer Journey UX Apart?

  • End-to-End Ownership: Design across the full customer journey, from signup and activation through discovery, engagement, and retention.
  • Outcome-Driven Focus: Shift experiences from task completion to outcome realization, helping customers reach value faster.
  • Cross-Hub Scope: Work across multiple Hubs and platform surfaces to deliver cohesive, connected journeys.
  • AI-Driven Experiences: Leverage personalization, inference, and smart guidance to adapt journeys to customer context.
  • Massive Scale: Design for millions of customers across Free, Starter, Pro, and upmarket tiers.

What You’ll Do

  • Own End-to-End Experiences: Lead design work that spans multiple stages of the customer journey—from discovery through launch and iteration.
  • Design for Activation and Value: Create guided, adaptive experiences that help customers reach their first meaningful outcomes quickly.
  • Connect Systems and Surfaces: Design flows, patterns, and frameworks that create continuity across products while maintaining simplicity and clarity.
  • Partner Across Disciplines: Collaborate closely with Product Managers, Engineers, Researchers, Content Designers, and Data partners.
  • Use Data to Learn and Iterate: Define success metrics, validate designs with qualitative and quantitative insights, and continuously improve shipped work.
  • Elevate Craft and Culture: Participate in critique, mentor peers, and help raise the bar for journey-focused design at HubSpot.

What You’ll Bring to HubSpot

  • Proven Product Design Craft: A portfolio demonstrating strong visual design, interaction design, systems thinking, and measurable user or business impact.
    • Please include at least three recent case studies.
  • Journey-Level Thinking: Experience designing across multi-step flows, lifecycle stages, or interconnected products.
  • Cross-Functional Collaboration: A track record of partnering effectively with PMs, engineers, and other designers to drive outcomes.
  • Systems and Scale Mindset: Comfort designing within large platforms where consistency, reuse, and cohesion matter.
  • Comfort with Ambiguity: Ability to navigate evolving strategy and complex problem spaces with clarity and momentum.
  • Growth Mindset: Curiosity, openness to feedback, and excitement about learning—especially in AI-powered product environments.
  • Bonus: Experience with B2B SaaS, onboarding or activation systems, personalization, or experimentation at scale.

Which Level Is Right for Me?

We’re hiring across multiple levels—your exact fit will be determined during the interview process as we match your scope, impact, and growth trajectory:

  • HUB-4 (Mid-Level): Contributes to impactful journey components while developing fluency in systems and lifecycle thinking.
  • HUB-5 (Senior I): Drives medium-to-large journey initiatives independently, delivering polished, end-to-end experiences.
  • HUB-6 (Senior II): Owns complex, high-impact journeys across teams with influence beyond immediate scope.
  • HUB-7 (Staff): Leads large-scale, cross-product journey initiatives and mentors other designers.
  • HUB-8 (Principal): Shapes vision and frameworks for customer journey design at an organizational level.

You don’t need to decide your level on your own—we’ll help you assess as we go.

We Welcome You—Wherever You Are in Your Journey

We know great designers come from many backgrounds. If you’re excited about designing connected, outcome-driven customer journeys and helping businesses grow better, we’d love to hear from you—even if you don’t check every box.


Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:
$120,000$180,000 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.


At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements


Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.


About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:


HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Apply for This Job

Indicates a required field

  • Resume/CV*
    ,,
  • (Please note this question is only applicable for past employees not current employees) 

  • HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

    To assist HubSpot in its commitments and compliance with federal and state record keeping, reporting and other legal requirements, you are invited to provide the following information. In accordance with applicable law, we may also use the information in an aggregated, anonymous form to help us improve diversity at HubSpot.

    Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or affect your candidacy in any way. Any information that you do provide will be recorded and maintained in a confidential file.

    What is your gender?

  • If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. For more information on veteran, race, and gender categories please see here.

  • Why are you being asked to complete this form?

    We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

    Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp

    How do you know if you have a disability?

    A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

    • Alcohol or other substance use disorder (not currently using drugs illegally)
    • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
    • Blind or low vision
    • Cancer (past or present)
    • Cardiovascular or heart disease
    • Celiac disease
    • Cerebral palsy
    • Deaf or serious difficulty hearing
    • Diabetes
    • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
    • Epilepsy or other seizure disorder
    • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
    • Intellectual or developmental disability
    • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
    • Missing limbs or partially missing limbs
    • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
    • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
    • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
    • Partial or complete paralysis (any cause)
    • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
    • Short stature (dwarfism)
    • Traumatic brain injury

    PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

    Please select one of the options below:

Waiting for the perfect fit?

Join our Talent Community! When roles open up, we use the submitted information to find candidates who could be a great fit—and reach out when there’s a match.