Logo - Full (Color)
[Skip to content](https://www.hubspot.com#global-nav-main-content)
- English Select a language
- [日本語](#)
- [Deutsch](#)
- [English](#)
- [Español](#)
- [Português](#)
- [Français](#)
- High Contrast
- [Customer Support](https://help.hubspot.com/)
- [Contact Sales](https://offers.hubspot.com/contact-sales?department=sales)
- Close Search
- [Log in](https://app.hubspot.com/login?department=sales)
- About About
- [About Us](https://www.hubspot.com/our-story?department=sales)
- [Careers](https://www.hubspot.com/careers?department=sales)
- [Contact Us](https://www.hubspot.com/company/contact?department=sales)
- [Investor Relations](https://ir.hubspot.com/)
- [Management Team](https://www.hubspot.com/company/management?department=sales)
Back [ ](https://www.hubspot.com/)
Menu
- Close Search
- Products Products
- ## The HubSpot Customer Platform
All of HubSpot's marketing, sales, and customer service software on one agentic platform.
[Free HubSpot CRM](https://www.hubspot.com/products/crm?department=sales)
[Overview of all products](https://www.hubspot.com/products/get-started?department=sales)
- ### Marketing Hub
Marketing automation software
[Free and premium plans](https://www.hubspot.com/products/marketing?department=sales)
- ### Sales Hub
Sales software
[Free and premium plans](https://www.hubspot.com/products/sales?department=sales)
- ### Service Hub
Customer service software
[Free and premium plans](https://www.hubspot.com/products/service?department=sales)
- ### Content Hub
Content marketing software
[Free and premium plans](https://www.hubspot.com/products/content?department=sales)
- ### Data Hub
Data management software
[Free and premium plans](https://www.hubspot.com/products/data?department=sales)
- ### Revenue Hub
CPQ, billing, and payments software
[Free and premium plans](https://www.hubspot.com/products/revenue?department=sales)
- ### Smart CRM
AI-powered, flexible CRM software
[Learn more](https://www.hubspot.com/products/crm/ai-crm?department=sales)
- ### Agent Hub
Your central home for building and managing AI agents across the platform
[Learn more](https://www.hubspot.com/products/artificial-intelligence?department=sales)
- ### Small Business Bundle
The Starter edition of each product, built for startups and small businesses
[Learn more](https://www.hubspot.com/products/crm/starter?department=sales)
- ### AEO (Beta)
Answer engine optimization tools that track and improve your brand's visibility in AI results
[Learn more](https://www.hubspot.com/products/aeo?department=sales)
- ### HubSpot Marketplace
Connect your favorite apps to HubSpot
[See all integrations](https://ecosystem.hubspot.com/marketplace/apps?department=sales)
- Solutions Solutions
- By Use Case
- By Team Size
- Why HubSpot?
- ## Marketing
- ### [Generate leads](https://www.hubspot.com/use-case/generate-leads?department=sales)
Convert visitors into contacts for your database.
- ### [Automate marketing](https://www.hubspot.com/use-case/automate-marketing?department=sales)
Create campaigns with automation and AI.
- ## Sales
- ### [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline?department=sales)
Generate a pipeline of high-quality prospects.
- ### [Close deals](https://www.hubspot.com/use-case/close-more-deals?department=sales)
Streamline your process and close more deals faster.
- ## Customer Service
- ### [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support?department=sales)
Support customers at scale with AI and a help desk.
- ### [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction?department=sales)
Identify opportunities to improve customer health.
- ## Content
- ### [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey?department=sales)
Easily craft content for your audience, with help from AI.
- ### [Manage content](https://www.hubspot.com/use-case/manage-content?department=sales)
Organize, update, and distribute content in one place.
- ## Startups & Small Businesses
- ### [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers?department=sales)
Generate leads through content, AI, and automation.
- ### [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster?department=sales)
Prospect smarter and automate payments.
- ### [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data?department=sales)
Unify your team and data on one platform.
- ## Artificial Intelligence
- ### [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent?department=sales)
Scale customer service with an AI customer agent.
- ### [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent?department=sales)
Identify and engage high-value leads with an AI prospecting agent.
- ### [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent?department=sales)
Get instant answers about your customers with an AI data agent.
## By Team Size
- ### For Small Businesses & Startups
HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one.
[Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter?department=sales)
- ### For Enterprises
With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use.
[Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise?department=sales)
## Why HubSpot?
- ### Why Choose HubSpot?
After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates.
[Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot?department=sales)
- ### Case Studies
Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better.
[See all case studies](https://www.hubspot.com/case-studies?department=sales)
- ### Spotlight: Product Updates
Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase.
[Explore product updates](https://www.hubspot.com/spotlight?department=sales)
- [Pricing](https://www.hubspot.com/pricing/marketing?department=sales)
- Resources Resources
- ## Featured Links
- [Spotlight: Product Updates](https://www.hubspot.com/spotlight?department=sales)
- [What's New in HubSpot](https://www.hubspot.com/new?department=sales)
- [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot?department=sales)
- [Sustainability](https://www.hubspot.com/sustainability?department=sales)
- ## Community & Events
- [UNBOUND Event](https://unbound.hubspot.com/)
- [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers)
- [HubSpot Community](https://community.hubspot.com/?hubs_content=www.hubspot.com%2Fcase-studies%2Fcode41&hubs_content-cta=nav-resources-community&department=sales)
- [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups?department=sales)
- ## Partners
- [Solutions Partner Program](https://www.hubspot.com/partners/solutions?department=sales)
- [Technology Partner Program](https://www.hubspot.com/partners/app?department=sales)
- [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates?department=sales)
- [Education Partner Program](https://academy.hubspot.com/education-partner-program?department=sales)
- [Startup Partner Program](https://www.hubspot.com/startups/partners?department=sales)
- ## Education
- [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing?department=sales)
- [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing?department=sales)
- [HubSpot Blogs](https://blog.hubspot.com/)
- [Free Courses & Certifications](https://academy.hubspot.com/)
- [Ebooks, Guides & More](https://www.hubspot.com/resources?department=sales)
- [HubSpot Knowledge Base](https://knowledge.hubspot.com/)
- ## Tools
- [Website Templates](https://ecosystem.hubspot.com/marketplace/templates?department=sales)
- [Developer Tools](https://developers.hubspot.com/)
- ## Services
- [Onboarding](https://www.hubspot.com/services/onboarding?department=sales)
- [Migration](https://www.hubspot.com/services/professional/migrations?department=sales)
- [Premium Support](https://www.hubspot.com/services/premium-support?department=sales)
- [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions?department=sales)
- Products Products
- ## The HubSpot Customer Platform
All of HubSpot's marketing, sales, and customer service software on one agentic platform.
- [__Free HubSpot CRM__](https://www.hubspot.com/products/crm?department=sales)
- [__Overview of all products__](https://www.hubspot.com/products/get-started?department=sales)
- [
\
__Marketing Hub__
\
Marketing automation software](https://www.hubspot.com/products/marketing?department=sales)
- [
\
__Sales Hub__
\
Sales software](https://www.hubspot.com/products/sales?department=sales)
- [
\
__Service Hub__
\
Customer service software](https://www.hubspot.com/products/service?department=sales)
- [
\
__Content Hub__
\
Content marketing software](https://www.hubspot.com/products/content?department=sales)
- [
\
__Data Hub__
\
Data management software](https://www.hubspot.com/products/data?department=sales)
- [
\
__Revenue Hub__
\
CPQ, billing, and payments software](https://www.hubspot.com/products/revenue?department=sales)
- [
\
__Smart CRM__
\
AI-powered, flexible CRM software](https://www.hubspot.com/products/crm/ai-crm?department=sales)
- [
\
__Agent Hub__
\
Your central home for building and managing AI agents across the platform](https://www.hubspot.com/products/artificial-intelligence?department=sales)
- [
\
__Small Business Bundle__
\
The Starter edition of each product, built for startups and small businesses](https://www.hubspot.com/products/crm/starter?department=sales)
- [
\
__AEO (Beta)__
\
Answer engine optimization tools that track and improve your brand's visibility in AI results](https://www.hubspot.com/products/aeo?department=sales)
- [
\
__HubSpot Marketplace__
\
Connect your favorite apps to HubSpot](https://ecosystem.hubspot.com/marketplace/apps?department=sales)
- Solutions Solutions
- By Use Case
- ## Marketing
- [Generate leads](https://www.hubspot.com/use-case/generate-leads?department=sales)
- [Automate marketing](https://www.hubspot.com/use-case/automate-marketing?department=sales)
- ## Sales
- [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline?department=sales)
- [Close deals](https://www.hubspot.com/use-case/close-more-deals?department=sales)
- ## Customer Service
- [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support?department=sales)
- [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction?department=sales)
- ## Content
- [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey?department=sales)
- [Manage content](https://www.hubspot.com/use-case/manage-content?department=sales)
- ## Startups & Small Businesses
- [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers?department=sales)
- [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster?department=sales)
- [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data?department=sales)
- ## Artificial Intelligence
- [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent?department=sales)
- [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent?department=sales)
- [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent?department=sales)
- By Team Size
- ## By Team Size
- 
### For Small Businesses & Startups
HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one.
[Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter?department=sales)
- 
### For Enterprises
With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use.
[Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise?department=sales)
- Why HubSpot?
- ## Why HubSpot?
- 
### Why Choose HubSpot?
After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates.
[Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot?department=sales)
- 
### Case Studies
Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better.
[See all case studies](https://www.hubspot.com/case-studies?department=sales)
- 
### Spotlight: Product Updates
Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase.
[Explore product updates](https://www.hubspot.com/spotlight?department=sales)
- [Pricing](https://www.hubspot.com/pricing/marketing?department=sales)
- Resources Resources
- ## Featured Links
- [Spotlight: Product Updates](https://www.hubspot.com/spotlight?department=sales)
- [What's New in HubSpot](https://www.hubspot.com/new?department=sales)
- [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot?department=sales)
- [Sustainability](https://www.hubspot.com/sustainability?department=sales)
- ## Community & Events
- [UNBOUND Event](https://unbound.hubspot.com/)
- [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers)
- [HubSpot Community](https://community.hubspot.com/?hubs_content=www.hubspot.com%2Fcase-studies%2Fcode41&hubs_content-cta=nav-resources-community&department=sales)
- [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups?department=sales)
- ## Partners
- [Solutions Partner Program](https://www.hubspot.com/partners/solutions?department=sales)
- [Technology Partner Program](https://www.hubspot.com/partners/app?department=sales)
- [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates?department=sales)
- [Education Partner Program](https://academy.hubspot.com/education-partner-program?department=sales)
- [Startup Partner Program](https://www.hubspot.com/startups/partners?department=sales)
- ## Education
- [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing?department=sales)
- [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing?department=sales)
- [HubSpot Blogs](https://blog.hubspot.com/)
- [Free Courses & Certifications](https://academy.hubspot.com/)
- [Ebooks, Guides & More](https://www.hubspot.com/resources?department=sales)
- [HubSpot Knowledge Base](https://knowledge.hubspot.com/)
- ## Tools
- [Website Templates](https://ecosystem.hubspot.com/marketplace/templates?department=sales)
- [Developer Tools](https://developers.hubspot.com/)
- ## Services
- [Onboarding](https://www.hubspot.com/services/onboarding?department=sales)
- [Migration](https://www.hubspot.com/services/professional/migrations?department=sales)
- [Premium Support](https://www.hubspot.com/services/premium-support?department=sales)
- [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions?department=sales)
- About About
- [About Us](https://www.hubspot.com/our-story?department=sales)
- [Careers](https://www.hubspot.com/careers?department=sales)
- [Contact Us](https://www.hubspot.com/company/contact?department=sales)
- [Investor Relations](https://ir.hubspot.com/)
- [Management Team](https://www.hubspot.com/company/management?department=sales)
[Start free or get a demo](https://www.hubspot.com/products/get-started?department=sales)
[Log in](https://app.hubspot.com/login?department=sales)
- English Select a language
- [日本語](#)
- [Deutsch](#)
- [English](#)
- [Español](#)
- [Português](#)
- [Français](#)
- High Contrast
- [Customer Support](https://help.hubspot.com/)
- [Contact Sales](https://offers.hubspot.com/contact-sales?department=sales)
- [Case Studies Overview](https://www.hubspot.com/case-studies?department=sales)
- [Directory](https://www.hubspot.com/case-studies/directory?department=sales)
- CODE41

# CODE41 Creates Their Ideal E-Commerce Customer Experience With HubSpot
Ecommerce
1-25 employees

- 279%
increase in leads
- 257%
increase in ecommerce sales
- 223%
increase in revenue
Use Cases
- Increase Leads
- Boost Sales
- Full CRM
Products
- [Marketing Hub](https://www.hubspot.com/products/marketing?department=sales)
- [Sales Hub](https://www.hubspot.com/products/sales?department=sales)
- [Service Hub](https://www.hubspot.com/products/service?department=sales)
- [The Full CRM Platform](https://www.hubspot.com/products/crm/enterprise?department=sales)
- [Free Tools](https://www.hubspot.com/products/crm?department=sales)
### Story Overview
When CODE41 launched with the help of 15,000 members (courtesy of an industry defying crowdsourcing campaign), they knew they needed the right tools to market their products effectively and create the kind of customer experience their members deserved. Since implementing HubSpot, CODE41 has experienced growth and improvement in all areas of their business.
### About Company
CODE41 designs and manufactures exceptional mechanical watches and guarantees total transparency on origin and costs. CODE41 also pioneered a community-based model that has grown to over 400,000 members—mostly in Switzerland, Germany, France, and the UK.
### Starting From Scratch
When [CODE41](https://code41watches.com/?department=sales), with the help of their 15,000 supporters, created one of the first crowdsourced mechanical watches in 2016, they knew they had a product that was going to make waves in their industry. But in terms of marketing and automation, they knew they needed help.
As far as a tech stack goes, in the very early days, “basically, we had nothing,” says [Amir Sfez](https://www.linkedin.com/in/amirsfez/?department=sales), Chief Operating Officer for CODE41. “We only had WooCommerce, and we managed everything on WooCommerce’s external email system. There was no CRM—so everything was very, very, amateur.” Amir knew that to grow and scale CODE41—and get their product in front of the right customers—they would need to invest in the right platform.
With that, they chose to go ahead with [Marketing Hub Enterprise](https://www.hubspot.com/products/marketing/enterprise?department=sales) in June of 2017, while the company has added [Sales Hub](https://www.hubspot.com/products/sales?department=sales) and [Service Hub](https://www.hubspot.com/products/service?department=sales) to their account since then.“Without a system like HubSpot, you can’t grow—meaning that if you want to spend a high marketing budget on lead generation, you need to have top-notch technology automation in place,” says Amir.
### Using Automation To Improve The Entire CODE41 Customer Journey
Code41’s implementation was painless and they started to see results quickly. “We saw value from day one,” says Amir.
HubSpot has helped CODE41 optimise their entire customer journey—starting with email marketing. The company takes an educational, relationship-building approach to email. “There are very, very few automated emails targeted at producing sales,” says Amir. “Sales is like collateral damage; it’s all about education, it’s all about information, it’s all about giving interesting content to read.”
While relationship building is a big part of CODE41’s email marketing strategy, so is volume. The company sends a whopping 2.5 million emails per month through the [Email Marketing tool](https://www.hubspot.com/products/marketing/email?department=sales) in Marketing Hub—and they’ve been extremely impressed with HubSpot’s ability to manage that email volume and provide tools, like advanced list segmentation, to make their emails more effective. “We are like a content factory,” says Amir. “And HubSpot is great to push the content to your community. We can easily send hundreds of thousands of emails in just a few minutes. It’s a powerful tool with [unmatched deliverability](https://www.hubspot.com/email-deliverability?department=sales).” The ability to reliably and effectively send such a high volume of emails to their potential customers and to easily segment their community (which, to date, is close to half a million) for better personalisation and more targeted messaging has had a severe impact on conversions.
HubSpot has also helped CODE41 improve their customer journey after the sale. “When someone buys a product, it’s important to have a retention workflow—to sell them more, to cross-sell...to continue communicating with them and to produce more sales,” says Amir. The customer support team uses Sales Hub to automate reminders, which “minimises the customer support failures: not following up on the client request, not forgetting to check the payment status or things like that,” says Amir.
The CODE41 team has also recently implemented Service Hub, which “was a major improvement for us in customer support management,” says Amir. “Before it was tough to say, ‘Okay, how many returns did we have last month? How many people were not happy last month?’” says Amir. “Now, we have tickets for every category. Returns, complaints, and repairs. At the end of the month, ServiceHub generates a report of how many tickets for each.” Having access to this kind of data has enabled CODE41 to identify the areas of their business that need attention and improve their customer experience and retention in the process—which, for their company mission and values, is essential. “This is essential for us. It’s one of our main missions—to make the adventure with us as extraordinary as possible,” says Amir. “It’s crucial. Why? Because we base our business model on retention. We are very good at bringing in clients, but we also need to be good at keeping clients.”
### Continuing To Grow Into The Future—In Partnership With HubSpot
CODE41 has been extremely happy with its growth over the past few years. But moving forward, they have plans to expand even farther (including shifting their ecommerce operations to a proprietary app)—and HubSpot will be along for the journey.
“HubSpot is a fantastic product. I mean, I cannot think about a better way to do lead nurturing, to do automation, or to do automation marketing,” says Amir. “Our plan for the future is to grow bigger, to have millions of people in our community, and have hundreds of thousands of customers. And we need HubSpot to be our partner for automation: marketing and customer support. We automate all of that in HubSpot.”
Table of Contents Table of Contents
- [Starting From Scratch](https://www.hubspot.com#starting-from-scratch)
- [Using Automation To Improve The Entire CODE41 Customer Journey](https://www.hubspot.com#using-automation-to-improve-the-entire-code41-customer-journey)
- [Continuing To Grow Into The Future—In Partnership With HubSpot](https://www.hubspot.com#continuing-to-grow-into-the-futurein-partnership-with-hubspot)
Previous Next
- > We saw value from day one.
Amir Sfez
Chief Operating Officer
- > We are like a content factory and HubSpot is great to push the content to your community. We can easily send hundreds of thousands of emails in just a few minutes. It’s a powerful tool with unmatched deliverability.
Amir Sfez
Chief Operating Officer
- > When someone buys a product, it’s important to have a retention workflow—to sell them more, to cross-sell...to continue communicating with them and to produce more sales.
Amir Sfez
Chief Operating Officer
- > HubSpot is a fantastic product. I mean, I cannot think about a better way to do lead nurturing, to do automation, or to do automation marketing,” says Amir. “Our plan for the future is to grow bigger, to have millions of people in our community, and have hundreds of thousands of customers. And we need HubSpot to be our partner for automation: marketing and customer support. We automate all of that in HubSpot.
Amir Sfez
Chief Operating Officer

### Start Growing With HubSpot Today
With tools to make every part of your process more human and a support team excited to help you, growing your business with HubSpot has never been easier.
[Get a demo](https://offers.hubspot.com/crm-platform-demo?department=sales)
##### Related Case Studies
- 
### Startup 2030 Builders Generates 80% ROI and Revolutionizes Sales Outreach with HubSpot Starter Customer Platform
- 1-25 employees
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/2030-builders-generates-80-roi-and-revolutionizes-sales-outreach-with-hubspot-starter-customer-platform?department=sales)
- 
### HubSpot Starter Customer Platform Drives One-third of the Startup 2030 Builders’ total revenue with lead generation boost
- 1-25 employees
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/2030-builders-hubspot-starter-customer-platform-drives-one-third-of-the-startup-2030-builders-total-revenue?department=sales)
- 
### How Octagos Built a Precision Marketing Engine That Keeps Pace With It's Life-Saving Platform
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/octagos-breeze-assistant?department=sales)
- 
### How Eventus Turned Its CRM Into a Pipeline Engine for Financial Firms with HubSpot’s Data Agent and Prospecting Agent
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/eventus?department=sales)
- 
### First Alliance Credit Union Cuts Campaign Launch Time by 75% — Getting Financial Guidance to Members Faster Than Ever with Content Remix
- Marketing Hub
- Service Hub
* * *
[Read more](https://www.hubspot.com/case-studies/first-alliance-credit-union?department=sales)
- 
### How Stax Payments Earned a 65% Action Rate by Using HubSpot's Prospecting Agent to Address Prospect Challenges
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/stax-payments-prospecting-agent?department=sales)
- 
### How Synergym Makes Sure Every Member Gets a Fast Answer Across 170+ Locations with HubSpot's Customer Agent
- Marketing Hub
- Service Hub
* * *
[Read more](https://www.hubspot.com/case-studies/synergym-customer-agent?department=sales)
- 
### How Tradeprint Resolves 60% of Customer Queries Instantly and Wins Buyer Trust with HubSpot's Customer Agent
- Ecommerce
- Service Hub
* * *
[Read more](https://www.hubspot.com/case-studies/tradeprint-customer-agent?department=sales)
- 
### Lendio Closes 58% More Deals with Marketing Hub Automation
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/lendio?department=sales)
- 
### Colt Nets 25% More Marketing Leads in 2 Years with HubSpot
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/colt?department=sales)
- 
### Startup 2030 Builders Generates 80% ROI and Revolutionizes Sales Outreach with HubSpot Starter Customer Platform
- 1-25 employees
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/2030-builders-generates-80-roi-and-revolutionizes-sales-outreach-with-hubspot-starter-customer-platform?department=sales)
- 
### HubSpot Starter Customer Platform Drives One-third of the Startup 2030 Builders’ total revenue with lead generation boost
- 1-25 employees
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/2030-builders-hubspot-starter-customer-platform-drives-one-third-of-the-startup-2030-builders-total-revenue?department=sales)
- 
### How Octagos Built a Precision Marketing Engine That Keeps Pace With It's Life-Saving Platform
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/octagos-breeze-assistant?department=sales)
- 
### How Eventus Turned Its CRM Into a Pipeline Engine for Financial Firms with HubSpot’s Data Agent and Prospecting Agent
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/eventus?department=sales)
- 
### First Alliance Credit Union Cuts Campaign Launch Time by 75% — Getting Financial Guidance to Members Faster Than Ever with Content Remix
- Marketing Hub
- Service Hub
* * *
[Read more](https://www.hubspot.com/case-studies/first-alliance-credit-union?department=sales)
- 
### How Stax Payments Earned a 65% Action Rate by Using HubSpot's Prospecting Agent to Address Prospect Challenges
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/stax-payments-prospecting-agent?department=sales)
- 
### How Synergym Makes Sure Every Member Gets a Fast Answer Across 170+ Locations with HubSpot's Customer Agent
- Marketing Hub
- Service Hub
* * *
[Read more](https://www.hubspot.com/case-studies/synergym-customer-agent?department=sales)
- 
### How Tradeprint Resolves 60% of Customer Queries Instantly and Wins Buyer Trust with HubSpot's Customer Agent
- Ecommerce
- Service Hub
* * *
[Read more](https://www.hubspot.com/case-studies/tradeprint-customer-agent?department=sales)
- 
### Lendio Closes 58% More Deals with Marketing Hub Automation
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/lendio?department=sales)
- 
### Colt Nets 25% More Marketing Leads in 2 Years with HubSpot
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/colt?department=sales)
- 
### Startup 2030 Builders Generates 80% ROI and Revolutionizes Sales Outreach with HubSpot Starter Customer Platform
- 1-25 employees
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/2030-builders-generates-80-roi-and-revolutionizes-sales-outreach-with-hubspot-starter-customer-platform?department=sales)
- 
### HubSpot Starter Customer Platform Drives One-third of the Startup 2030 Builders’ total revenue with lead generation boost
- 1-25 employees
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/2030-builders-hubspot-starter-customer-platform-drives-one-third-of-the-startup-2030-builders-total-revenue?department=sales)
- 
### How Octagos Built a Precision Marketing Engine That Keeps Pace With It's Life-Saving Platform
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/octagos-breeze-assistant?department=sales)
- 
### How Eventus Turned Its CRM Into a Pipeline Engine for Financial Firms with HubSpot’s Data Agent and Prospecting Agent
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/eventus?department=sales)
- 
### First Alliance Credit Union Cuts Campaign Launch Time by 75% — Getting Financial Guidance to Members Faster Than Ever with Content Remix
- Marketing Hub
- Service Hub
* * *
[Read more](https://www.hubspot.com/case-studies/first-alliance-credit-union?department=sales)
- 
### How Stax Payments Earned a 65% Action Rate by Using HubSpot's Prospecting Agent to Address Prospect Challenges
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/stax-payments-prospecting-agent?department=sales)
- 
### How Synergym Makes Sure Every Member Gets a Fast Answer Across 170+ Locations with HubSpot's Customer Agent
- Marketing Hub
- Service Hub
* * *
[Read more](https://www.hubspot.com/case-studies/synergym-customer-agent?department=sales)
- 
### How Tradeprint Resolves 60% of Customer Queries Instantly and Wins Buyer Trust with HubSpot's Customer Agent
- Ecommerce
- Service Hub
* * *
[Read more](https://www.hubspot.com/case-studies/tradeprint-customer-agent?department=sales)
- 
### Lendio Closes 58% More Deals with Marketing Hub Automation
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/lendio?department=sales)
- 
### Colt Nets 25% More Marketing Leads in 2 Years with HubSpot
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/colt?department=sales)
[See all case studies](https://www.hubspot.com/case-studies/directory?department=sales)
[Back to top](#)
Back
Close
## Popular Features
- [All Products and Features](https://www.hubspot.com/products?department=sales) All Products and Features
- [HubSpot AEO](https://www.hubspot.com/products/aeo?department=sales) HubSpot AEO
- [Free Meeting Scheduler App](https://www.hubspot.com/products/sales/schedule-meeting?department=sales) Free Meeting Scheduler App
- [Agent Hub](https://www.hubspot.com/products/artificial-intelligence?department=sales) Agent Hub
- [Email Tracking Software](https://www.hubspot.com/products/sales/email-tracking?department=sales) Email Tracking Software
- [AI Content Writer](https://www.hubspot.com/products/cms/ai-content-writer?department=sales) AI Content Writer
- [AI Website Generator](https://www.hubspot.com/products/cms/ai-website-generator?department=sales) AI Website Generator
- [Email Marketing Software](https://www.hubspot.com/products/marketing/email?department=sales) Email Marketing Software
- [Lead Management Software](https://www.hubspot.com/products/crm/lead-management?department=sales) Lead Management Software
- [AI Prospecting Agent](https://www.hubspot.com/products/sales/ai-prospecting-agent?department=sales) AI Prospecting Agent
- [Free Website Builder](https://www.hubspot.com/products/cms/drag-and-drop-website-builder?department=sales) Free Website Builder
- [Landing Pages](https://www.hubspot.com/products/marketing/landing-pages?department=sales) Landing Pages
- [Free Online Form Builder](https://www.hubspot.com/products/marketing/forms?department=sales) Free Online Form Builder
- [Free Chatbot Builder](https://www.hubspot.com/products/crm/chatbot-builder?department=sales) Free Chatbot Builder
- [Free Live Chat Software](https://www.hubspot.com/products/crm/live-chat?department=sales) Free Live Chat Software
- [Marketing Analytics](https://www.hubspot.com/products/marketing/analytics?department=sales) Marketing Analytics
- [Free Landing Page Builder](https://www.hubspot.com/products/marketing/landing-pages?department=sales) Free Landing Page Builder
- [Free Web Hosting](https://www.hubspot.com/products/cms/web-hosting?department=sales) Free Web Hosting
## Free Tools
- [See All Free Business Tools](https://www.hubspot.com/free-business-tools?department=sales) See All Free Business Tools
- [AI Search Grader](https://www.hubspot.com/ai-search-grader?department=sales) AI Search Grader
- [AI Search Sensor](https://www.hubspot.com/aeo-sensor?department=sales) AI Search Sensor
- [Make My Persona](https://www.hubspot.com/make-my-persona?department=sales) Make My Persona
- [Email Signature Generator](https://www.hubspot.com/email-signature-generator?department=sales) Email Signature Generator
- [Free Business Templates](https://www.hubspot.com/resources/templates?department=sales) Free Business Templates
- [Software Comparisons Library](https://www.hubspot.com/comparisons?department=sales) Software Comparisons Library
- [Website Templates](https://ecosystem.hubspot.com/marketplace/website?department=sales) Website Templates
## Company
- [About Us](https://www.hubspot.com/our-story?department=sales) About Us
- [Careers](https://www.hubspot.com/careers?department=sales) Careers
- [Management Team](https://www.hubspot.com/company/management?department=sales) Management Team
- [Board of Directors](https://www.hubspot.com/company/board-of-directors?department=sales) Board of Directors
- [Investor Relations](https://ir.hubspot.com/) Investor Relations
- [Blog](https://blog.hubspot.com/) Blog
- [Sustainability](https://www.hubspot.com/sustainability?department=sales) Sustainability
- [Contact Us](https://www.hubspot.com/company/contact?department=sales) Contact Us
## Customers
- [Customer Support](https://help.hubspot.com/) Customer Support
- [Join a Local User Group](https://www.hubspot.com/hubspot-user-groups?department=sales) Join a Local User Group
## Partners
- [All Partner Programs](https://www.hubspot.com/partners?department=sales) All Partner Programs
- [Solutions Partner Program](https://www.hubspot.com/partners/solutions?department=sales) Solutions Partner Program
- [Technology Partner Program](https://www.hubspot.com/partners/app?department=sales) Technology Partner Program
- [HubSpot for Startups](https://www.hubspot.com/startups/partners?department=sales) HubSpot for Startups
- [Affiliate Program](https://www.hubspot.com/partners/affiliates?department=sales) Affiliate Program
- [Facebook](https://www.facebook.com/hubspot?department=sales)
- [Instagram](https://www.instagram.com/hubspot/?department=sales)
- [Youtube](https://youtube.com/user/HubSpot?department=sales)
- [Twitter](https://x.com/HubSpot?department=sales)
- [Linkedin](https://www.linkedin.com/company/hubspot?department=sales)
- [Reddit](https://www.reddit.com/r/hubspot?department=sales)
- [Tiktok](https://www.tiktok.com/@hubspot?department=sales)
[](https://apps.apple.com/us/app/hubspot/id1107711722?department=sales) [](https://play.google.com/store/apps/details?department=sales)
[](https://www.hubspot.com/)
Copyright © 2026 HubSpot, Inc.
- [Legal Center](https://legal.hubspot.com/legal-center?department=sales)
- [Privacy Policy](https://legal.hubspot.com/privacy-policy?department=sales)
- [Security](https://legal.hubspot.com/security?department=sales)
- [Website Accessibility](https://legal.hubspot.com/website-accessibility?department=sales)
- [Manage Cookies](https://www.hubspot.com)