Logo - Full (Color)
[Skip to content](https://www.hubspot.com#global-nav-main-content)
- English Select a language
- [日本語](#)
- [Deutsch](#)
- [English](#)
- [Español](#)
- [Português](#)
- [Français](#)
- High Contrast
- [Customer Support](https://help.hubspot.com/)
- [Contact Sales](https://offers.hubspot.com/contact-sales?error=error_code)
- Close Search
- [Log in](https://app.hubspot.com/login?error=error_code)
- About About
- [About Us](https://www.hubspot.com/our-story?error=error_code)
- [Careers](https://www.hubspot.com/careers?error=error_code)
- [Contact Us](https://www.hubspot.com/company/contact?error=error_code)
- [Investor Relations](https://ir.hubspot.com/)
- [Management Team](https://www.hubspot.com/company/management?error=error_code)
Back [ ](https://www.hubspot.com/)
Menu
- Close Search
- Products Products
- ## The HubSpot Customer Platform
All of HubSpot's marketing, sales, and customer service software on one agentic platform.
[Free HubSpot CRM](https://www.hubspot.com/products/crm?error=error_code)
[Overview of all products](https://www.hubspot.com/products/get-started?error=error_code)
- ### Marketing Hub
Marketing automation software
[Free and premium plans](https://www.hubspot.com/products/marketing?error=error_code)
- ### Sales Hub
Sales software
[Free and premium plans](https://www.hubspot.com/products/sales?error=error_code)
- ### Service Hub
Customer service software
[Free and premium plans](https://www.hubspot.com/products/service?error=error_code)
- ### Content Hub
Content marketing software
[Free and premium plans](https://www.hubspot.com/products/content?error=error_code)
- ### Data Hub
Data management software
[Free and premium plans](https://www.hubspot.com/products/data?error=error_code)
- ### Revenue Hub
CPQ, billing, and payments software
[Free and premium plans](https://www.hubspot.com/products/revenue?error=error_code)
- ### Smart CRM
AI-powered, flexible CRM software
[Learn more](https://www.hubspot.com/products/crm/ai-crm?error=error_code)
- ### Agent Hub
Your central home for building and managing AI agents across the platform
[Learn more](https://www.hubspot.com/products/artificial-intelligence?error=error_code)
- ### Small Business Bundle
The Starter edition of each product, built for startups and small businesses
[Learn more](https://www.hubspot.com/products/crm/starter?error=error_code)
- ### AEO (Beta)
Answer engine optimization tools that track and improve your brand's visibility in AI results
[Learn more](https://www.hubspot.com/products/aeo?error=error_code)
- ### HubSpot Marketplace
Connect your favorite apps to HubSpot
[See all integrations](https://ecosystem.hubspot.com/marketplace/apps?error=error_code)
- Solutions Solutions
- By Use Case
- By Team Size
- Why HubSpot?
- ## Marketing
- ### [Generate leads](https://www.hubspot.com/use-case/generate-leads?error=error_code)
Convert visitors into contacts for your database.
- ### [Automate marketing](https://www.hubspot.com/use-case/automate-marketing?error=error_code)
Create campaigns with automation and AI.
- ## Sales
- ### [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline?error=error_code)
Generate a pipeline of high-quality prospects.
- ### [Close deals](https://www.hubspot.com/use-case/close-more-deals?error=error_code)
Streamline your process and close more deals faster.
- ## Customer Service
- ### [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support?error=error_code)
Support customers at scale with AI and a help desk.
- ### [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction?error=error_code)
Identify opportunities to improve customer health.
- ## Content
- ### [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey?error=error_code)
Easily craft content for your audience, with help from AI.
- ### [Manage content](https://www.hubspot.com/use-case/manage-content?error=error_code)
Organize, update, and distribute content in one place.
- ## Startups & Small Businesses
- ### [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers?error=error_code)
Generate leads through content, AI, and automation.
- ### [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster?error=error_code)
Prospect smarter and automate payments.
- ### [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data?error=error_code)
Unify your team and data on one platform.
- ## Artificial Intelligence
- ### [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent?error=error_code)
Scale customer service with an AI customer agent.
- ### [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent?error=error_code)
Identify and engage high-value leads with an AI prospecting agent.
- ### [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent?error=error_code)
Get instant answers about your customers with an AI data agent.
## By Team Size
- ### For Small Businesses & Startups
HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one.
[Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter?error=error_code)
- ### For Enterprises
With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use.
[Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise?error=error_code)
## Why HubSpot?
- ### Why Choose HubSpot?
After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates.
[Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot?error=error_code)
- ### Case Studies
Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better.
[See all case studies](https://www.hubspot.com/case-studies?error=error_code)
- ### Spotlight: Product Updates
Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase.
[Explore product updates](https://www.hubspot.com/spotlight?error=error_code)
- [Pricing](https://www.hubspot.com/pricing/marketing?error=error_code)
- Resources Resources
- ## Featured Links
- [Spotlight: Product Updates](https://www.hubspot.com/spotlight?error=error_code)
- [What's New in HubSpot](https://www.hubspot.com/new?error=error_code)
- [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot?error=error_code)
- [Sustainability](https://www.hubspot.com/sustainability?error=error_code)
- ## Community & Events
- [UNBOUND Event](https://unbound.hubspot.com/)
- [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers)
- [HubSpot Community](https://community.hubspot.com/?hubs_content=www.hubspot.com%2Fcase-studies%2Fhubspot-on-service-hub&hubs_content-cta=nav-resources-community&error=error_code)
- [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups?error=error_code)
- ## Partners
- [Solutions Partner Program](https://www.hubspot.com/partners/solutions?error=error_code)
- [Technology Partner Program](https://www.hubspot.com/partners/app?error=error_code)
- [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates?error=error_code)
- [Education Partner Program](https://academy.hubspot.com/education-partner-program?error=error_code)
- [Startup Partner Program](https://www.hubspot.com/startups/partners?error=error_code)
- ## Education
- [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing?error=error_code)
- [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing?error=error_code)
- [HubSpot Blogs](https://blog.hubspot.com/)
- [Free Courses & Certifications](https://academy.hubspot.com/)
- [Ebooks, Guides & More](https://www.hubspot.com/resources?error=error_code)
- [HubSpot Knowledge Base](https://knowledge.hubspot.com/)
- ## Tools
- [Website Templates](https://ecosystem.hubspot.com/marketplace/templates?error=error_code)
- [Developer Tools](https://developers.hubspot.com/)
- ## Services
- [Onboarding](https://www.hubspot.com/services/onboarding?error=error_code)
- [Migration](https://www.hubspot.com/services/professional/migrations?error=error_code)
- [Premium Support](https://www.hubspot.com/services/premium-support?error=error_code)
- [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions?error=error_code)
- Products Products
- ## The HubSpot Customer Platform
All of HubSpot's marketing, sales, and customer service software on one agentic platform.
- [__Free HubSpot CRM__](https://www.hubspot.com/products/crm?error=error_code)
- [__Overview of all products__](https://www.hubspot.com/products/get-started?error=error_code)
- [
\
__Marketing Hub__
\
Marketing automation software](https://www.hubspot.com/products/marketing?error=error_code)
- [
\
__Sales Hub__
\
Sales software](https://www.hubspot.com/products/sales?error=error_code)
- [
\
__Service Hub__
\
Customer service software](https://www.hubspot.com/products/service?error=error_code)
- [
\
__Content Hub__
\
Content marketing software](https://www.hubspot.com/products/content?error=error_code)
- [
\
__Data Hub__
\
Data management software](https://www.hubspot.com/products/data?error=error_code)
- [
\
__Revenue Hub__
\
CPQ, billing, and payments software](https://www.hubspot.com/products/revenue?error=error_code)
- [
\
__Smart CRM__
\
AI-powered, flexible CRM software](https://www.hubspot.com/products/crm/ai-crm?error=error_code)
- [
\
__Agent Hub__
\
Your central home for building and managing AI agents across the platform](https://www.hubspot.com/products/artificial-intelligence?error=error_code)
- [
\
__Small Business Bundle__
\
The Starter edition of each product, built for startups and small businesses](https://www.hubspot.com/products/crm/starter?error=error_code)
- [
\
__AEO (Beta)__
\
Answer engine optimization tools that track and improve your brand's visibility in AI results](https://www.hubspot.com/products/aeo?error=error_code)
- [
\
__HubSpot Marketplace__
\
Connect your favorite apps to HubSpot](https://ecosystem.hubspot.com/marketplace/apps?error=error_code)
- Solutions Solutions
- By Use Case
- ## Marketing
- [Generate leads](https://www.hubspot.com/use-case/generate-leads?error=error_code)
- [Automate marketing](https://www.hubspot.com/use-case/automate-marketing?error=error_code)
- ## Sales
- [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline?error=error_code)
- [Close deals](https://www.hubspot.com/use-case/close-more-deals?error=error_code)
- ## Customer Service
- [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support?error=error_code)
- [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction?error=error_code)
- ## Content
- [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey?error=error_code)
- [Manage content](https://www.hubspot.com/use-case/manage-content?error=error_code)
- ## Startups & Small Businesses
- [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers?error=error_code)
- [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster?error=error_code)
- [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data?error=error_code)
- ## Artificial Intelligence
- [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent?error=error_code)
- [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent?error=error_code)
- [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent?error=error_code)
- By Team Size
- ## By Team Size
- 
### For Small Businesses & Startups
HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one.
[Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter?error=error_code)
- 
### For Enterprises
With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use.
[Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise?error=error_code)
- Why HubSpot?
- ## Why HubSpot?
- 
### Why Choose HubSpot?
After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates.
[Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot?error=error_code)
- 
### Case Studies
Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better.
[See all case studies](https://www.hubspot.com/case-studies?error=error_code)
- 
### Spotlight: Product Updates
Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase.
[Explore product updates](https://www.hubspot.com/spotlight?error=error_code)
- [Pricing](https://www.hubspot.com/pricing/marketing?error=error_code)
- Resources Resources
- ## Featured Links
- [Spotlight: Product Updates](https://www.hubspot.com/spotlight?error=error_code)
- [What's New in HubSpot](https://www.hubspot.com/new?error=error_code)
- [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot?error=error_code)
- [Sustainability](https://www.hubspot.com/sustainability?error=error_code)
- ## Community & Events
- [UNBOUND Event](https://unbound.hubspot.com/)
- [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers)
- [HubSpot Community](https://community.hubspot.com/?hubs_content=www.hubspot.com%2Fcase-studies%2Fhubspot-on-service-hub&hubs_content-cta=nav-resources-community&error=error_code)
- [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups?error=error_code)
- ## Partners
- [Solutions Partner Program](https://www.hubspot.com/partners/solutions?error=error_code)
- [Technology Partner Program](https://www.hubspot.com/partners/app?error=error_code)
- [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates?error=error_code)
- [Education Partner Program](https://academy.hubspot.com/education-partner-program?error=error_code)
- [Startup Partner Program](https://www.hubspot.com/startups/partners?error=error_code)
- ## Education
- [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing?error=error_code)
- [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing?error=error_code)
- [HubSpot Blogs](https://blog.hubspot.com/)
- [Free Courses & Certifications](https://academy.hubspot.com/)
- [Ebooks, Guides & More](https://www.hubspot.com/resources?error=error_code)
- [HubSpot Knowledge Base](https://knowledge.hubspot.com/)
- ## Tools
- [Website Templates](https://ecosystem.hubspot.com/marketplace/templates?error=error_code)
- [Developer Tools](https://developers.hubspot.com/)
- ## Services
- [Onboarding](https://www.hubspot.com/services/onboarding?error=error_code)
- [Migration](https://www.hubspot.com/services/professional/migrations?error=error_code)
- [Premium Support](https://www.hubspot.com/services/premium-support?error=error_code)
- [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions?error=error_code)
- About About
- [About Us](https://www.hubspot.com/our-story?error=error_code)
- [Careers](https://www.hubspot.com/careers?error=error_code)
- [Contact Us](https://www.hubspot.com/company/contact?error=error_code)
- [Investor Relations](https://ir.hubspot.com/)
- [Management Team](https://www.hubspot.com/company/management?error=error_code)
[Start free or get a demo](https://www.hubspot.com/products/get-started?error=error_code)
[Log in](https://app.hubspot.com/login?error=error_code)
- English Select a language
- [日本語](#)
- [Deutsch](#)
- [English](#)
- [Español](#)
- [Português](#)
- [Français](#)
- High Contrast
- [Customer Support](https://help.hubspot.com/)
- [Contact Sales](https://offers.hubspot.com/contact-sales?error=error_code)
- [Case Studies Overview](https://www.hubspot.com/case-studies?error=error_code)
- [Directory](https://www.hubspot.com/case-studies/directory?error=error_code)
- HubSpot Service Hub

# HubSpot Unifies Post-Sales in Service Hub to Deliver a Seamless Customer Experience
Software & Technology
200-1,000 employees

- $2.3M
saved in annual headcount
- 1.6x
increase in productivity
- $38M
in recurring revenue since 2019 by passing leads to sales
Use Cases
- Reduce Customer Churn
- HubSpot Services
- Improve NPS
Products
- [Marketing Hub](https://www.hubspot.com/products/marketing?error=error_code)
- [Sales Hub](https://www.hubspot.com/products/sales?error=error_code)
- [Service Hub](https://www.hubspot.com/products/service?error=error_code)
- [Content Hub](https://www.hubspot.com/products/content?error=error_code)
### Story Overview
When HubSpot’s customer support team began to leverage Service Hub, they went all-in on live chat. As a result, it saved $2.3M in annual headcount, increased productivity 1.6x, and helped the sales team generate $38 million in recurring revenue since 2019 by passing them leads.
### About Company
HubSpot’s customer support team helps customers grow their businesses by delivering an authentic and consultative support experience through creative problem-solving and a thorough knowledge of HubSpot software.
### __One Platform for the Entire Post-Sales Journey__
At HubSpot, the customer experience doesn’t end when a deal closes—it evolves. From onboarding and implementation to support and renewal, every interaction shapes a customer’s success. Delivering on that vision requires post-sales teams working as one.
That’s why HubSpot has unified its __Support__ and __Customer Success__ organizations in __Service Hub__. Together, these teams now operate on the same platform, creating a single, connected system that powers collaboration, efficiency, and a better experience for both HubSpotters and customers.
With HubSpot’s post-sales now connected to Marketing and Sales teams in the same platform, every team has the full customer context from first touch to renewal and beyond. This unified view ensures that customer needs are understood holistically, enabling smoother handoffs, more informed conversations, and a truly seamless customer journey.
### __Support Leads the Way__
Before Customer Success began its transition, HubSpot’s __Customer Support team__ had already blazed the trail. Facing rising demand and the need for greater scale, Support migrated its global operations into Service Hub.
The results were transformative. The move allowed Support to consolidate tools, streamline workflows, and empower agents with richer customer context—all while maintaining a high standard of service. The impact was tangible:
- __$2.3 million in estimated headcount savings__
- Faster response times and higher agent productivity
- Improved employee satisfaction and more efficient operations
- Seamless collaboration with other scaled success teams
David Hunt, VP of Global Customer Support shared, “When we adopted Service Hub for our Support Team, everything changed. We boosted productivity, improved customer satisfaction, and unlocked new collaboration with other Customer Success teams. Those early wins proved what was possible when our teams worked from the same system.”
That early success validated Service Hub as the foundation for HubSpot’s unification strategy—and set the stage for the next evolution: bringing Customer Success into the fold.
### __Removing Silos, Strengthening Collaboration__
For years, __Customer Success__ operated in a homegrown solution built specifically for their needs. While functional, it existed outside the systems used by Support and other teams, leading to disconnected workflows and duplicate data entry.
By moving nearly 400 CSMs into the __Customer Success Workspace__ in Service Hub, HubSpot eliminated those silos. Now, Support agents, CSMs, and Contract Managers can see the same customer data, notes, and communication history—all within a single record.
That shared visibility means no more copy-paste handoffs, no missed context, and no disjointed experiences for customers. When Support identifies a trend or issue, CSMs can act on it immediately. When CSMs log renewal or expansion conversations, Support can see the full story.
### __Empowered by AI: Breeze Assistant and the Unified Workspace__
AI has become a key enabler of this transformation.
In the __Help Desk Workspace__, Support agents use Service Hub’s AI features to surface past interactions, recommend solutions, and respond faster. These tools help agents deliver efficient, empathetic service at scale.
Meanwhile, in the __Customer Success Workspace__, CSMs use __Breeze Assistant__ to prepare for calls with full customer context—without toggling between tools. They can generate insights, summarize histories, and identify opportunities for deeper engagement, all from within HubSpot.
Together, these capabilities are enabling HubSpot’s post-sales teams to focus less on admin work and more on the human connections that drive retention and growth.
### __A Thoughtful Rollout and a Unified Future__
Migrating hundreds of CSMs required care and planning. The Customer Success Leadership team launched a pilot with senior CSMs, incorporated their feedback, and expanded the rollout across the organization. The entire organization was migrated, trained, and operating at full capacity in short order.
“Moving to the Customer Success Workspace has been a game changer,” says Gaby Rose, Lead Customer Success Manager. “I love having everything in one place and am spending way less time switching between tools.”
Senior CSM Kevin Keating agrees: “The ‘customer success’ view makes sorting my book of business so much easier. Everything is more customizable and efficient than our old tool.”
### __The Power of a Unified Post-Sales Experience__
What began as two separate efforts—Support optimizing operations and Success finding efficiency—has evolved into a single, unified post-sales ecosystem.
Today, HubSpot’s Support and Success teams are working side by side in Service Hub. Information flows freely. Collaboration happens in real time. And customers benefit from faster resolutions, more proactive guidance, and a seamless experience from first ticket to renewal.
HubSpot Chief Customer Success Officer, Jon Dick remarked, “Our customers expect every interaction with HubSpot to feel connected, consistent, and helpful. By bringing Support and Customer Success together in Service Hub, we’re removing friction—not just for our teams, but for the organizations we serve. This unified approach empowers us to respond faster, act more proactively, and ultimately create an experience that helps customers achieve meaningful, long-term success.”
HubSpot’s post-sales transformation proves that when you bring your teams—and your data—together, you don’t just improve operations. You unlock the next level of customer experience.
Table of Contents Table of Contents
- [One Platform for the Entire Post-Sales Journey](https://www.hubspot.com#one-platform-for-the-entire-post-sales-journey)
- [Support Leads the Way](https://www.hubspot.com#support-leads-the-way)
- [Removing Silos, Strengthening Collaboration](https://www.hubspot.com#removing-silos-strengthening-collaboration)
- [Empowered by AI: Breeze Assistant and the Unified Workspace](https://www.hubspot.com#empowered-by-ai-breeze-assistant-and-the-unified-workspace)
- [A Thoughtful Rollout and a Unified Future](https://www.hubspot.com#a-thoughtful-rollout-and-a-unified-future)
- [The Power of a Unified Post-Sales Experience](https://www.hubspot.com#the-power-of-a-unified-post-sales-experience)

> The efficiencies we’ve gained from Service Hub have been huge. It was a big win for our business.
David Hunt
VP, Global Customer Support
[HubSpot](https://www.hubspot.com/products/service?error=error_code)
[](https://www.hubspot.com/products/service?error=error_code)

### Start Growing With HubSpot Today
With tools to make every part of your process more human and a support team excited to help you, growing your business with HubSpot has never been easier.
[Get a demo](https://offers.hubspot.com/crm-platform-demo?error=error_code)
##### Related Case Studies
- 
### How Riverside Insights Empowers Educators to Act in Time for Students — While Slashing Tech Costs by $600K with HubSpot
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/riverside-insights-unified-crm?error=error_code)
- 
### How Octagos Built a Precision Marketing Engine That Keeps Pace With It's Life-Saving Platform
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/octagos-breeze-assistant?error=error_code)
- 
### How Eventus Turned Its CRM Into a Pipeline Engine for Financial Firms with HubSpot’s Data Agent and Prospecting Agent
- Software & Technology
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/eventus?error=error_code)
- 
### How Stax Payments Earned a 65% Action Rate by Using HubSpot's Prospecting Agent to Address Prospect Challenges
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/stax-payments-prospecting-agent?error=error_code)
- 
### How Panoramic Doors Gives Every Homeowner Expert Answers at the First Click with HubSpot's Customer Agent
- United States
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/panoramic-doors-customer-agent?error=error_code)
- 
### How HubSpot and Cloudfresh Brought Scale and Efficiency to Teams at Ekol Logistics
- 200-1,000 employees
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/ekol-logistics?error=error_code)
- 
### Loop & Tie Increases User Acquisition by 51% With the Twilio Segment App for HubSpot
- United States
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/loop-and-tie?error=error_code)
- 
### ManoByte Revenue Doubles YOY for 4 Years As HubSpot Partner
- United States
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/manobyte?error=error_code)
- 
### Lendio Closes 58% More Deals with Marketing Hub Automation
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/lendio?error=error_code)
- 
### Liquidity Services Cuts Costs 50% by Consolidating on HubSpot
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/liquidity-services?error=error_code)
- 
### How Riverside Insights Empowers Educators to Act in Time for Students — While Slashing Tech Costs by $600K with HubSpot
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/riverside-insights-unified-crm?error=error_code)
- 
### How Octagos Built a Precision Marketing Engine That Keeps Pace With It's Life-Saving Platform
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/octagos-breeze-assistant?error=error_code)
- 
### How Eventus Turned Its CRM Into a Pipeline Engine for Financial Firms with HubSpot’s Data Agent and Prospecting Agent
- Software & Technology
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/eventus?error=error_code)
- 
### How Stax Payments Earned a 65% Action Rate by Using HubSpot's Prospecting Agent to Address Prospect Challenges
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/stax-payments-prospecting-agent?error=error_code)
- 
### How Panoramic Doors Gives Every Homeowner Expert Answers at the First Click with HubSpot's Customer Agent
- United States
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/panoramic-doors-customer-agent?error=error_code)
- 
### How HubSpot and Cloudfresh Brought Scale and Efficiency to Teams at Ekol Logistics
- 200-1,000 employees
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/ekol-logistics?error=error_code)
- 
### Loop & Tie Increases User Acquisition by 51% With the Twilio Segment App for HubSpot
- United States
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/loop-and-tie?error=error_code)
- 
### ManoByte Revenue Doubles YOY for 4 Years As HubSpot Partner
- United States
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/manobyte?error=error_code)
- 
### Lendio Closes 58% More Deals with Marketing Hub Automation
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/lendio?error=error_code)
- 
### Liquidity Services Cuts Costs 50% by Consolidating on HubSpot
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/liquidity-services?error=error_code)
- 
### How Riverside Insights Empowers Educators to Act in Time for Students — While Slashing Tech Costs by $600K with HubSpot
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/riverside-insights-unified-crm?error=error_code)
- 
### How Octagos Built a Precision Marketing Engine That Keeps Pace With It's Life-Saving Platform
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/octagos-breeze-assistant?error=error_code)
- 
### How Eventus Turned Its CRM Into a Pipeline Engine for Financial Firms with HubSpot’s Data Agent and Prospecting Agent
- Software & Technology
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/eventus?error=error_code)
- 
### How Stax Payments Earned a 65% Action Rate by Using HubSpot's Prospecting Agent to Address Prospect Challenges
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/stax-payments-prospecting-agent?error=error_code)
- 
### How Panoramic Doors Gives Every Homeowner Expert Answers at the First Click with HubSpot's Customer Agent
- United States
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/panoramic-doors-customer-agent?error=error_code)
- 
### How HubSpot and Cloudfresh Brought Scale and Efficiency to Teams at Ekol Logistics
- 200-1,000 employees
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/ekol-logistics?error=error_code)
- 
### Loop & Tie Increases User Acquisition by 51% With the Twilio Segment App for HubSpot
- United States
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/loop-and-tie?error=error_code)
- 
### ManoByte Revenue Doubles YOY for 4 Years As HubSpot Partner
- United States
- Marketing Hub
- Sales Hub
* * *
[Read more](https://www.hubspot.com/case-studies/manobyte?error=error_code)
- 
### Lendio Closes 58% More Deals with Marketing Hub Automation
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/lendio?error=error_code)
- 
### Liquidity Services Cuts Costs 50% by Consolidating on HubSpot
- 200-1,000 employees
- United States
- Marketing Hub
* * *
[Read more](https://www.hubspot.com/case-studies/liquidity-services?error=error_code)
[See all case studies](https://www.hubspot.com/case-studies/directory?error=error_code)
[Back to top](#)
Back
Close
## Popular Features
- [All Products and Features](https://www.hubspot.com/products?error=error_code) All Products and Features
- [HubSpot AEO](https://www.hubspot.com/products/aeo?error=error_code) HubSpot AEO
- [Free Meeting Scheduler App](https://www.hubspot.com/products/sales/schedule-meeting?error=error_code) Free Meeting Scheduler App
- [Agent Hub](https://www.hubspot.com/products/artificial-intelligence?error=error_code) Agent Hub
- [Email Tracking Software](https://www.hubspot.com/products/sales/email-tracking?error=error_code) Email Tracking Software
- [AI Content Writer](https://www.hubspot.com/products/cms/ai-content-writer?error=error_code) AI Content Writer
- [AI Website Generator](https://www.hubspot.com/products/cms/ai-website-generator?error=error_code) AI Website Generator
- [Email Marketing Software](https://www.hubspot.com/products/marketing/email?error=error_code) Email Marketing Software
- [Lead Management Software](https://www.hubspot.com/products/crm/lead-management?error=error_code) Lead Management Software
- [AI Prospecting Agent](https://www.hubspot.com/products/sales/ai-prospecting-agent?error=error_code) AI Prospecting Agent
- [Free Website Builder](https://www.hubspot.com/products/cms/drag-and-drop-website-builder?error=error_code) Free Website Builder
- [Landing Pages](https://www.hubspot.com/products/marketing/landing-pages?error=error_code) Landing Pages
- [Free Online Form Builder](https://www.hubspot.com/products/marketing/forms?error=error_code) Free Online Form Builder
- [Free Chatbot Builder](https://www.hubspot.com/products/crm/chatbot-builder?error=error_code) Free Chatbot Builder
- [Free Live Chat Software](https://www.hubspot.com/products/crm/live-chat?error=error_code) Free Live Chat Software
- [Marketing Analytics](https://www.hubspot.com/products/marketing/analytics?error=error_code) Marketing Analytics
- [Free Landing Page Builder](https://www.hubspot.com/products/marketing/landing-pages?error=error_code) Free Landing Page Builder
- [Free Web Hosting](https://www.hubspot.com/products/cms/web-hosting?error=error_code) Free Web Hosting
## Free Tools
- [See All Free Business Tools](https://www.hubspot.com/free-business-tools?error=error_code) See All Free Business Tools
- [AI Search Grader](https://www.hubspot.com/ai-search-grader?error=error_code) AI Search Grader
- [AI Search Sensor](https://www.hubspot.com/aeo-sensor?error=error_code) AI Search Sensor
- [Make My Persona](https://www.hubspot.com/make-my-persona?error=error_code) Make My Persona
- [Email Signature Generator](https://www.hubspot.com/email-signature-generator?error=error_code) Email Signature Generator
- [Free Business Templates](https://www.hubspot.com/resources/templates?error=error_code) Free Business Templates
- [Software Comparisons Library](https://www.hubspot.com/comparisons?error=error_code) Software Comparisons Library
- [Website Templates](https://ecosystem.hubspot.com/marketplace/website?error=error_code) Website Templates
## Company
- [About Us](https://www.hubspot.com/our-story?error=error_code) About Us
- [Careers](https://www.hubspot.com/careers?error=error_code) Careers
- [Management Team](https://www.hubspot.com/company/management?error=error_code) Management Team
- [Board of Directors](https://www.hubspot.com/company/board-of-directors?error=error_code) Board of Directors
- [Investor Relations](https://ir.hubspot.com/) Investor Relations
- [Blog](https://blog.hubspot.com/) Blog
- [Sustainability](https://www.hubspot.com/sustainability?error=error_code) Sustainability
- [Contact Us](https://www.hubspot.com/company/contact?error=error_code) Contact Us
## Customers
- [Customer Support](https://help.hubspot.com/) Customer Support
- [Join a Local User Group](https://www.hubspot.com/hubspot-user-groups?error=error_code) Join a Local User Group
## Partners
- [All Partner Programs](https://www.hubspot.com/partners?error=error_code) All Partner Programs
- [Solutions Partner Program](https://www.hubspot.com/partners/solutions?error=error_code) Solutions Partner Program
- [Technology Partner Program](https://www.hubspot.com/partners/app?error=error_code) Technology Partner Program
- [HubSpot for Startups](https://www.hubspot.com/startups/partners?error=error_code) HubSpot for Startups
- [Affiliate Program](https://www.hubspot.com/partners/affiliates?error=error_code) Affiliate Program
- [Facebook](https://www.facebook.com/hubspot?error=error_code)
- [Instagram](https://www.instagram.com/hubspot/?error=error_code)
- [Youtube](https://youtube.com/user/HubSpot?error=error_code)
- [Twitter](https://x.com/HubSpot?error=error_code)
- [Linkedin](https://www.linkedin.com/company/hubspot?error=error_code)
- [Reddit](https://www.reddit.com/r/hubspot?error=error_code)
- [Tiktok](https://www.tiktok.com/@hubspot?error=error_code)
[](https://apps.apple.com/us/app/hubspot/id1107711722?error=error_code) [](https://play.google.com/store/apps/details?error=error_code)
[](https://www.hubspot.com/)
Copyright © 2026 HubSpot, Inc.
- [Legal Center](https://legal.hubspot.com/legal-center?error=error_code)
- [Privacy Policy](https://legal.hubspot.com/privacy-policy?error=error_code)
- [Security](https://legal.hubspot.com/security?error=error_code)
- [Website Accessibility](https://legal.hubspot.com/website-accessibility?error=error_code)
- [Manage Cookies](https://www.hubspot.com)