Logo - Full (Color) [Skip to content](https://www.hubspot.com#global-nav-main-content) - English Select a language - [日本語](#) - [Deutsch](#) - [English](#) - [Español](#) - [Português](#) - [Français](#) - High Contrast - [Customer Support](https://help.hubspot.com/) - [Contact Sales](https://offers.hubspot.com/contact-sales?authuser=0) - Close Search - [Log in](https://app.hubspot.com/login?authuser=0) - About About - [About Us](https://www.hubspot.com/our-story?authuser=0) - [Careers](https://www.hubspot.com/careers?authuser=0) - [Contact Us](https://www.hubspot.com/company/contact?authuser=0) - [Investor Relations](https://ir.hubspot.com/) - [Management Team](https://www.hubspot.com/company/management?authuser=0) Back [ ](https://www.hubspot.com/) Menu - Close Search - Products Products - ## The HubSpot Customer Platform All of HubSpot's marketing, sales, and customer service software on one agentic platform. [Free HubSpot CRM](https://www.hubspot.com/products/crm?authuser=0) [Overview of all products](https://www.hubspot.com/products/get-started?authuser=0) - ### Marketing Hub Marketing automation software [Free and premium plans](https://www.hubspot.com/products/marketing?authuser=0) - ### Sales Hub Sales software [Free and premium plans](https://www.hubspot.com/products/sales?authuser=0) - ### Service Hub Customer service software [Free and premium plans](https://www.hubspot.com/products/service?authuser=0) - ### Content Hub Content marketing software [Free and premium plans](https://www.hubspot.com/products/content?authuser=0) - ### Data Hub Data management software [Free and premium plans](https://www.hubspot.com/products/data?authuser=0) - ### Revenue Hub CPQ, billing, and payments software [Free and premium plans](https://www.hubspot.com/products/revenue?authuser=0) - ### Smart CRM AI-powered, flexible CRM software [Learn more](https://www.hubspot.com/products/crm/ai-crm?authuser=0) - ### Agent Hub Your central home for building and managing AI agents across the platform [Learn more](https://www.hubspot.com/products/artificial-intelligence?authuser=0) - ### Small Business Bundle The Starter edition of each product, built for startups and small businesses [Learn more](https://www.hubspot.com/products/crm/starter?authuser=0) - ### AEO (Beta) Answer engine optimization tools that track and improve your brand's visibility in AI results [Learn more](https://www.hubspot.com/products/aeo?authuser=0) - ### HubSpot Marketplace Connect your favorite apps to HubSpot [See all integrations](https://ecosystem.hubspot.com/marketplace/apps?authuser=0) - Solutions Solutions - By Use Case - By Team Size - Why HubSpot? - ## Marketing - ### [Generate leads](https://www.hubspot.com/use-case/generate-leads?authuser=0) Convert visitors into contacts for your database. - ### [Automate marketing](https://www.hubspot.com/use-case/automate-marketing?authuser=0) Create campaigns with automation and AI. - ## Sales - ### [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline?authuser=0) Generate a pipeline of high-quality prospects. - ### [Close deals](https://www.hubspot.com/use-case/close-more-deals?authuser=0) Streamline your process and close more deals faster. - ## Customer Service - ### [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support?authuser=0) Support customers at scale with AI and a help desk. - ### [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction?authuser=0) Identify opportunities to improve customer health. - ## Content - ### [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey?authuser=0) Easily craft content for your audience, with help from AI. - ### [Manage content](https://www.hubspot.com/use-case/manage-content?authuser=0) Organize, update, and distribute content in one place. - ## Startups & Small Businesses - ### [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers?authuser=0) Generate leads through content, AI, and automation. - ### [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster?authuser=0) Prospect smarter and automate payments. - ### [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data?authuser=0) Unify your team and data on one platform. - ## Artificial Intelligence - ### [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent?authuser=0) Scale customer service with an AI customer agent. - ### [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent?authuser=0) Identify and engage high-value leads with an AI prospecting agent. - ### [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent?authuser=0) Get instant answers about your customers with an AI data agent. ## By Team Size - ### For Small Businesses & Startups HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one. [Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter?authuser=0) - ### For Enterprises With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use. [Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise?authuser=0) ## Why HubSpot? - ### Why Choose HubSpot? After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates. [Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot?authuser=0) - ### Case Studies Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better. [See all case studies](https://www.hubspot.com/case-studies?authuser=0) - ### Spotlight: Product Updates Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase. [Explore product updates](https://www.hubspot.com/spotlight?authuser=0) - [Pricing](https://www.hubspot.com/pricing/marketing?authuser=0) - Resources Resources - ## Featured Links - [Spotlight: Product Updates](https://www.hubspot.com/spotlight?authuser=0) - [What's New in HubSpot](https://www.hubspot.com/new?authuser=0) - [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot?authuser=0) - [Sustainability](https://www.hubspot.com/sustainability?authuser=0) - ## Community & Events - [UNBOUND Event](https://unbound.hubspot.com/) - [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers) - [HubSpot Community](https://community.hubspot.com/) - [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups?authuser=0) - ## Partners - [Solutions Partner Program](https://www.hubspot.com/partners/solutions?authuser=0) - [Technology Partner Program](https://www.hubspot.com/partners/app?authuser=0) - [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates?authuser=0) - [Education Partner Program](https://academy.hubspot.com/education-partner-program?authuser=0) - [Startup Partner Program](https://www.hubspot.com/startups/partners?authuser=0) - ## Education - [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing?authuser=0) - [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing?authuser=0) - [HubSpot Blogs](https://blog.hubspot.com/) - [Free Courses & Certifications](https://academy.hubspot.com/) - [Ebooks, Guides & More](https://www.hubspot.com/resources?authuser=0) - [HubSpot Knowledge Base](https://knowledge.hubspot.com/) - ## Tools - [Website Templates](https://ecosystem.hubspot.com/marketplace/templates?authuser=0) - [Developer Tools](https://developers.hubspot.com/) - ## Services - [Onboarding](https://www.hubspot.com/services/onboarding?authuser=0) - [Migration](https://www.hubspot.com/services/professional/migrations?authuser=0) - [Premium Support](https://www.hubspot.com/services/premium-support?authuser=0) - [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions?authuser=0) - Products Products - ## The HubSpot Customer Platform All of HubSpot's marketing, sales, and customer service software on one agentic platform. - [__Free HubSpot CRM__](https://www.hubspot.com/products/crm?authuser=0) - [__Overview of all products__](https://www.hubspot.com/products/get-started?authuser=0) - [ \ __Marketing Hub__ \ Marketing automation software](https://www.hubspot.com/products/marketing?authuser=0) - [ \ __Sales Hub__ \ Sales software](https://www.hubspot.com/products/sales?authuser=0) - [ \ __Service Hub__ \ Customer service software](https://www.hubspot.com/products/service?authuser=0) - [ \ __Content Hub__ \ Content marketing software](https://www.hubspot.com/products/content?authuser=0) - [ \ __Data Hub__ \ Data management software](https://www.hubspot.com/products/data?authuser=0) - [ \ __Revenue Hub__ \ CPQ, billing, and payments software](https://www.hubspot.com/products/revenue?authuser=0) - [ \ __Smart CRM__ \ AI-powered, flexible CRM software](https://www.hubspot.com/products/crm/ai-crm?authuser=0) - [ \ __Agent Hub__ \ Your central home for building and managing AI agents across the platform](https://www.hubspot.com/products/artificial-intelligence?authuser=0) - [ \ __Small Business Bundle__ \ The Starter edition of each product, built for startups and small businesses](https://www.hubspot.com/products/crm/starter?authuser=0) - [ \ __AEO (Beta)__ \ Answer engine optimization tools that track and improve your brand's visibility in AI results](https://www.hubspot.com/products/aeo?authuser=0) - [ \ __HubSpot Marketplace__ \ Connect your favorite apps to HubSpot](https://ecosystem.hubspot.com/marketplace/apps?authuser=0) - Solutions Solutions - By Use Case - ## Marketing - [Generate leads](https://www.hubspot.com/use-case/generate-leads?authuser=0) - [Automate marketing](https://www.hubspot.com/use-case/automate-marketing?authuser=0) - ## Sales - [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline?authuser=0) - [Close deals](https://www.hubspot.com/use-case/close-more-deals?authuser=0) - ## Customer Service - [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support?authuser=0) - [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction?authuser=0) - ## Content - [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey?authuser=0) - [Manage content](https://www.hubspot.com/use-case/manage-content?authuser=0) - ## Startups & Small Businesses - [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers?authuser=0) - [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster?authuser=0) - [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data?authuser=0) - ## Artificial Intelligence - [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent?authuser=0) - [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent?authuser=0) - [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent?authuser=0) - By Team Size - ## By Team Size -  ### For Small Businesses & Startups HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one. [Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter?authuser=0) -  ### For Enterprises With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use. [Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise?authuser=0) - Why HubSpot? - ## Why HubSpot? -  ### Why Choose HubSpot? After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates. [Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot?authuser=0) -  ### Case Studies Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better. [See all case studies](https://www.hubspot.com/case-studies?authuser=0) -  ### Spotlight: Product Updates Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase. [Explore product updates](https://www.hubspot.com/spotlight?authuser=0) - [Pricing](https://www.hubspot.com/pricing/marketing?authuser=0) - Resources Resources - ## Featured Links - [Spotlight: Product Updates](https://www.hubspot.com/spotlight?authuser=0) - [What's New in HubSpot](https://www.hubspot.com/new?authuser=0) - [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot?authuser=0) - [Sustainability](https://www.hubspot.com/sustainability?authuser=0) - ## Community & Events - [UNBOUND Event](https://unbound.hubspot.com/) - [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers) - [HubSpot Community](https://community.hubspot.com/) - [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups?authuser=0) - ## Partners - [Solutions Partner Program](https://www.hubspot.com/partners/solutions?authuser=0) - [Technology Partner Program](https://www.hubspot.com/partners/app?authuser=0) - [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates?authuser=0) - [Education Partner Program](https://academy.hubspot.com/education-partner-program?authuser=0) - [Startup Partner Program](https://www.hubspot.com/startups/partners?authuser=0) - ## Education - [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing?authuser=0) - [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing?authuser=0) - [HubSpot Blogs](https://blog.hubspot.com/) - [Free Courses & Certifications](https://academy.hubspot.com/) - [Ebooks, Guides & More](https://www.hubspot.com/resources?authuser=0) - [HubSpot Knowledge Base](https://knowledge.hubspot.com/) - ## Tools - [Website Templates](https://ecosystem.hubspot.com/marketplace/templates?authuser=0) - [Developer Tools](https://developers.hubspot.com/) - ## Services - [Onboarding](https://www.hubspot.com/services/onboarding?authuser=0) - [Migration](https://www.hubspot.com/services/professional/migrations?authuser=0) - [Premium Support](https://www.hubspot.com/services/premium-support?authuser=0) - [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions?authuser=0) - About About - [About Us](https://www.hubspot.com/our-story?authuser=0) - [Careers](https://www.hubspot.com/careers?authuser=0) - [Contact Us](https://www.hubspot.com/company/contact?authuser=0) - [Investor Relations](https://ir.hubspot.com/) - [Management Team](https://www.hubspot.com/company/management?authuser=0) [Start free or get a demo](https://www.hubspot.com/products/get-started?authuser=0) [Log in](https://app.hubspot.com/login?authuser=0) - English Select a language - [日本語](#) - [Deutsch](#) - [English](#) - [Español](#) - [Português](#) - [Français](#) - High Contrast - [Customer Support](https://help.hubspot.com/) - [Contact Sales](https://offers.hubspot.com/contact-sales?authuser=0) - [Case Studies Overview](https://www.hubspot.com/case-studies?authuser=0) - [Directory](https://www.hubspot.com/case-studies/directory?authuser=0) - SpinWeb  # Digital Marketing Agency SpinWeb Grows Sales Pipeline Ninefold Using HubSpot Marketing & Advertising 25-200 employees  - 9x Increase in Sales Pipeline - 250% increase in organic website traffic in 1 year - 350% growth of contacts database in 2 years Use Cases - Increase Traffic Products - [The Full CRM Platform](https://www.hubspot.com/products/crm/enterprise?authuser=0) ### Story Overview SpinWeb had been a traditional marketing agency building websites for over a decade. HubSpot filled in the technical and process gaps they were missing and helped boost both their sales and marketing efforts. ### About Company Located in Indianapolis but serving clients across the country, SpinWeb is a digital agency providing corporate web solutions, Inbound Marketing, and app development. They help their clients by creating a beautiful web presence that generates inbound leads and demonstrates positive ROI with Inbound Marketing. ### SpinWeb Needed a Consistently Strong Sales Pipeline One of the biggest challenges for the marketing team at [SpinWeb](http://www.spinweb.net/?authuser=0) before using HubSpot was gathering the right kind of lead intelligence to build consistently strong sales pipelines and forecasts. The team collectively had a lot of expertise creating content and executing content marketing strategies for their clients. However, they lacked the tools to understand what content was working to generate new leads or customers. They tracked basic metrics with Google Analytics but felt they were limited. The sales and marketing teams at SpinWeb did not have a system in place to properly communicate their strategies and achievements, these departments essentially operated in siloes. As an agency founded on the value of continuous improvement, [Michael Reynolds](http://www.michaelreynolds.com/?authuser=0), President and CEO, sought a solution that would help them scale and measure their success in a systematic way. ### SpinWeb Generates More Leads With HubSpot’s Tools Prior to implementing HubSpot, SpinWeb’s online leads came in from either their blog subscription or “Contact Us” form. These low-level leads came in occasionally but not frequently enough to sustain a healthy sales pipeline. They were missing out on an opportunity to generate more online leads because they didn’t have any offers on their website. Now, they have a number of offers for prospects at each state of the marketing funnel and use HubSpot's [Landing Pages](https://www.hubspot.com/products/landing-pages?authuser=0) to capture the contact information of leads who are interested in these offers.  This helped them grow their database very quickly, suddenly having more people they could talk to than ever before.  HubSpot's [Blog](https://www.hubspot.com/products/blog?authuser=0) and [Keywords](https://www.hubspot.com/products/seo?authuser=0) tools have also helped the SpinWeb marketing team to generate more leads by guiding them to produce content that is more compelling to their target audience. The SEO optimization and keyword suggestion features reduce friction for the writer , according to Michael.  “Blogging without keyword research is just shooting content in the dark. Keyword research without content is just over-analyzing data with no action. So with HubSpot, when you put those tools together, you have a good framework to build your list of topics that guide your content in the right direction. Without it, you can easily go off the rails, get too broad and ineffective."   ### HubSpot Helps SpinWeb Eliminate Cold Calling and Improves Its Sales Process With more leads, Michael wanted to create more efficient, systematic marketing and sales processes to pass along the appropriate leads to sales reps. He saw an opportunity to do this by better defining SpinWeb’s personas and then leveraging HubSpot’s tools to move leads through the funnel. His team quickly and easily segments their leads using HubSpot's  [Buyer Persona](https://academy.hubspot.com/examples/customer-examples/?authuser=0) tool, which allows them to send targeted messages that generate better response rates. The buyer personas dashboard also helps them understand the makeup of their database to prioritize their marketing efforts.  HubSpot's  [Contacts](https://www.hubspot.com/products/lead-management?authuser=0) tool shows sales and marketing a timeline displaying intelligence gathered on their leads. This gives both teams insight into which content its audience finds most attractive and engaging. SpinWeb has HubSpot  [Integrated](https://www.hubspot.com/products/integrations?authuser=0) with their Membrain CRM, so sales reps now see the full range of prospect engagement, so they better prioritize and pursue qualified, sales-ready leads. Now that SpinWeb is generating inbound leads, the sales reps at SpinWeb are no longer spending countless hours cold calling, prospecting, and generating their own leads. Instead, they’re using HubSpot's powerful  [Lead Management](https://www.hubspot.com/products/lead-management?authuser=0) tools to target the hottest leads that have already started a relationship with their agency. A great example of the power of inbound leads for sales was demonstrated by a new sales hire. After her first day of training, the new rep was set up to start her calls and found a marketing qualified lead in her dashboard. Using information in HubSpot's [Lead Intelligence](https://www.hubspot.com/products/lead-management?authuser=0) tools, she had an extremely productive conversation that was greatly received by the prospect [](https://www.hubspot.com#_msocom_2).  Table of Contents Table of Contents - [SpinWeb Needed a Consistently Strong Sales Pipeline](https://www.hubspot.com#spinweb-needed-a-consistently-strong-sales-pipeline) - [SpinWeb Generates More Leads With HubSpot’s Tools](https://www.hubspot.com#spinweb-generates-more-leads-with-hubspots-tools) - [HubSpot Helps SpinWeb Eliminate Cold Calling and Improves Its Sales Process](https://www.hubspot.com#hubspot-helps-spinweb-eliminate-cold-calling-and-improves-its-sales-process) Previous Next -  > Initially it took some time to get buy-in but once our team started seeing how productive and effective we could be with HubSpot, it became second nature. Now we can't imagine life without HubSpot. Michael Reynolds President and CEO SpinWeb -  > HubSpot has really helped us streamline our Inbound Marketing efforts, faster. It's a very powerful system that's helped us achieve our goals. Michael Reynolds President and CEO SpinWeb - > Before using HubSpot, we were executing tactics in silos. Now, we execute as a team and within the same system so we can move faster, which leads to stronger results and ultimately a stronger sales pipeline. Michael Reynolds President and CEO SpinWeb  ### Start Growing With HubSpot Today With tools to make every part of your process more human and a support team excited to help you, growing your business with HubSpot has never been easier. [Get a demo](https://offers.hubspot.com/crm-platform-demo?authuser=0) ##### Related Case Studies -  ### Loop & Tie Increases User Acquisition by 51% With the Twilio Segment App for HubSpot - Marketing & Advertising - 25-200 employees - United States * * * [Read more](https://www.hubspot.com/case-studies/loop-and-tie?authuser=0) -  ### ManoByte Revenue Doubles YOY for 4 Years As HubSpot Partner - Marketing & Advertising - 25-200 employees - United States * * * [Read more](https://www.hubspot.com/case-studies/manobyte?authuser=0) -  ### How Bluleadz Cut Commission Work and Tripled ROI with the QuotaPath App for HubSpot - 25-200 employees - United States - The Full CRM Platform * * * [Read more](https://www.hubspot.com/case-studies/bluleadz?authuser=0) -  ### BridgeRev increases customer engagement 30% with the Webflow App for HubSpot - Marketing & Advertising - 25-200 employees - United States * * * [Read more](https://www.hubspot.com/case-studies/bridgerev?authuser=0) -  ### Media Garcia closes 3X more deals with Commerce Hub - 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25-200 employees - United States - The Full CRM Platform * * * [Read more](https://www.hubspot.com/case-studies/bluleadz?authuser=0) -  ### BridgeRev increases customer engagement 30% with the Webflow App for HubSpot - Marketing & Advertising - 25-200 employees - United States * * * [Read more](https://www.hubspot.com/case-studies/bridgerev?authuser=0) -  ### Media Garcia closes 3X more deals with Commerce Hub - Marketing & Advertising - 25-200 employees - United States * * * [Read more](https://www.hubspot.com/case-studies/media-garcia-commerce-hub?authuser=0) -  ### Helsinki Partners Optimises its Marketing Initiatives with HubSpot - Marketing & Advertising - 25-200 employees - The Full CRM Platform * * * [Read more](https://www.hubspot.com/case-studies/helsinki-partners?authuser=0) -  ### IMPACT Uses Sales Hub Integrations to increase HubSpot activity by 344% - Marketing & Advertising - 25-200 employees - United States * * * [Read more](https://www.hubspot.com/case-studies/impact?authuser=0) - 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