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Our Management Team

If you've read our Culture Code, you know we're unreasonably picky about our peers -- our executives included. The HubSpot management team is made up of savvy entrepreneurs and industry experts, bringing years of experience to a young company. They cultivate our strong culture and work tirelessly to help our team scale, grow, and succeed.

Jon Dick

SVP, Customer Success

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Jon Dick is the senior vice president of customer success at HubSpot, where he oversees the customer experience and helps our 200,000+ customers grow better. 

Before this role, Jon led the flywheel marketing team at HubSpot, which combined product marketing, digital marketing, and customer marketing to take our products to market worldwide. During his tenure, he helped transform HubSpot’s approach to demand generation by scaling freemium, innovating on automation and AI, and delivering new global marketing models. Before joining HubSpot, Jon worked in B2C, leading marketing teams at Klout and Trunk Club.

Jon studied physics at the University of Massachusetts and Oxford University and earned his MBA from the Harvard Business School, where he was elected co-president of the student body. He also spent a decade performing improvised comedy, but now that he’s a dad, he only tells one kind of joke.