Use live chat to connect with prospects and customers in real time.
Today’s buyers want information — and they want it now. Use live chat to automatically connect chatters to the right people on your team: Route customer inquiries to your services team, and pass leads to the salesperson who owns that relationship.
Customize your chat widget to match the look and feel of your brand, and create targeted welcome messages for different web pages or segments of your audience.
Respond to chats via the Conversations inbox, Slack, or on the go with the HubSpot mobile app. Then make follow-up a breeze by taking notes, sending emails, making calls, scheduling follow-up tasks, creating support tickets, and more — right from the inbox.
Every conversation gets automatically saved and stored in your inbox and on the contact’s timeline so your team has complete context and a crystal clear view of every interaction.