Chatbot Builder

Today, your visitors, prospects, and customers expect to connect with you in real time via live chat. But for most companies, supporting one-to-one conversations on a larger scale can be a challenge.
With HubSpot’s chatbot tool, you can lighten the load for your team. Easily create bots that help you qualify leads, book meetings, provide answers to common customer support questions, and more — so your team has more time to focus on the conversations that matter most.
Configure your bot to hand the conversation off to a live agent once qualified, create support tickets, add users to lists and workflows, and more.
No experience creating bots? No problem. HubSpot’s canned bot templates make it easy to get started.
Choose a template based on your bot’s goal, and hit the ground running. Then use the visual editor to customize the conversation and match your brand’s voice and tone. Tweak the copy, add questions and multiple choice responses, and make each bot your own.
Or start from scratch with HubSpot’s easy-to-use bot creator to build your bot from the ground up.
With HubSpot, your bot interactions don’t have to feel, well, robotic.
Because the chatbot builder is seamlessly integrated with HubSpot’s free CRM, your bots can deliver friendlier, more personalized messages based on information you already know about a contact.
Any information collected by your chatbots will automatically get synced to and stored on a contact’s timeline, giving your whole team complete context and a crystal clear view of every relationship.
Qualify leads, book meetings, support customers, and more — all with bots.
Start using chatbots for free in HubSpot CRM. No integrations required.