Agency Service Primer for LiveChat + HubSpot

Interested in expanding your service offerings? Learn more about the services you can offer your clients with LiveChat and its HubSpot integration.


By partnering with LiveChat, your agency can offer:

  • Live chat on your clients' websites
  • A conversational marketing solution

Plus, it will all be integrated with your client's HubSpot CRM.


What is the service?

Conversational Marketing. Whether answering support queries or onboarding new customers, prospects and customers want a direct and easy option to get in touch with a business and ask for help.

People are used to chatting. They expect to have their issues resolved in a timely manner. What’s great, you can't get a faster time of response than with LiveChat. Potential customers can be engaged in a chat straight away before they bounce off the site without converting.

Who is an ideal client?

Any business with online visitors. Clients can use it with minimal disruption to their day, which is very convenient while also adding significant benefits to the staff and bottom line.

No one likes sending emails and waiting days for answers. Calling a phone center and getting put on eternal hold doesn't seem like an exciting experience as well. Luckily, you can let all your customers reach you much faster if you start using a live chat tool. LiveChat enables you to chat with website visitors in real-time and solve their problems right off the bat.

How does it complement Inbound?

Prospects and customers expect to reach businesses at their convenience. There’s a shift in how businesses and customers communicate; it’s up to customers how and when they want to talk to companies – not the other way around.

In order to offer a delightful customer journey, people want to have their questions answered on the channel of their choice. With LiveChat, you have the ability to capture and convert leads regardless of the channel they are using - website, email, Twitter or Facebook.  

Get LiveChat to help your agency grow

25+ integrated software solutions, available at no cost to Platinum and Diamond HubSpot Agency Partners

Interested in other agency services?

Find the integration partners and agency services that are right for your clients.

Read more Agency Service Primers
LiveChat + HubSpot Integration

Create new contacts from chats in HubSpot and view chat transcripts on the contact timeline.

Learn more about the integration
Live Chat

Easy to operate and customize, LiveChat reduces the number of customer emails and calls, helping increase customer satisfaction and sales.

Get started with LiveChat