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Partner Day at INBOUND 2018 Agenda
Agency Owners:
Established Track

You’re in full scaleup mode. You have been through multiple hiring cycles to build your teams and now have the right people on the bus -- but now need help expanding your services, scaling healthier accounts and financial planning tips.

Session Title and Description

Time and Room

150 Apps to Grow Your Agency: A Grand Tour of HubSpot's Platform Ecosystem

Scott Brinker, HubSpot

With over 150 platform ecosystem partners who have built and integrated apps into HubSpot, you and your clients have access to an incredible array of specialized capabilities. In this whirlwind tour, we'll look at the diverse range of categories of certified apps that plug seamlessly into HubSpot and show you a number of examples of the ones best suited for agencies. You are certain to have numerous ah-ha moments of, "I didn't even know that was possible!”

3:30 PM | Room: Salon E

3 Lessons We've Learnt from Growing 3 Clients by £1m+ Each Year for 5-10 Years

Stephen Bavister, Lexisclick

In this talk, I'll explain how you can apply 3 lessons to consistently grow your agency and clients. We reviewed our client base with turnovers ranging between £2m and £40m and 3 stood out. We've helped them all grow consistently year-on-year by £1m+. We learnt what makes them different and what we do differently for them. The differences are: a laser focus on their customers; a commitment to being the best in the world; and systemising their marketing and sales. Learn how you can use these to make a massive difference in your agency.

3:30 PM & 4:30 PM | Room: Regis

4.5 Years of Mistakes from #110 on the Inc. 500
Tony Delmercado, Hawke Media

In this session,Tony will share some of the biggest mistakes he's made while growing Hawke Media to  #110 on the Inc. 500 Fastest Growing Companies in America, working with over 750 clients and building a team of 120+ full-time employees. Good judgement comes from experience, and experience comes from bad judgement. Of course there’s been plenty of successes, but who wants to hear someone drone on about how great they are? Pick up dozens of time and money saving tips and learn how you can avoid similar pitfalls along the way and grow your business to $15M+ in annual revenue…faster than I did.

10:45 AM | Room: Suffolk & 1:15 PM | Room: Simmons

Apps for Agency Services Panel: How to Turn Integrations into a Revenue Stream

Josh Reed, HubSpot & Partner Panel

Join our panel of experienced Agency and Connect partners on how they are growing better together through integrations. Agency Partners will explain how they are differentiating their service offerings by working with Connect Partners who are dedicated to helping agencies succeed and interested in a new revenue stream.

3:30 PM | Room: Vineyard

Building a Remote Agency at Scale: The Big Decisions You Will Face and Must Conquer

Ryan Malone, Smartbug Media

Building a high-growth remote agency is a like a choose-your-own-adventure. Choose right and you thrive. Choose wrong and you struggle. From people to process, culture to economics, hiring and what means to scale, we will help you prepare for the tough decisions we've spent the last decade figuring out. If you are a remote agency -- or want to be -- this is a can't miss session.

1:15 PM | Room: Suffolk & 3:30 PM | Room: Wellesley

Conversational Marketing: How to Think About It and How to Package It

Remington Begg, Impulse Creative

Wrangle the new world of conversational marketing by understanding its 4 core principles, as well as the best ways to package those bots as a service for your clients. Learn agency-level strategies for handling chat bot inquiries and using the medium to provide more value than your competition. Leave the session armed with actionable ideas on how to implement, sell and package conversational marketing for your customers.

2:30 PM | Room: Simmons & 4:30 PM | Room: Arlington

Creating a Culture of Transparency at Your Agency: How to Open Your Books and Transform Your Culture

Mike and Nicole Rose, Mojo Media Labs

Inbound and account-based marketing agency owners and platinum partners, Mike and Nikole Rose, decided almost two years ago to adopt open-book management as an operational and cultural strategy to elevate the culture of Mojo Media Labs. Hear from them just how much this transformed the accountability, trust, and growth of their agency.

3:30 PM & 4:30 PM | Room: Suffolk

Growth Stacking: How to Scale Healthier Accounts, Maximize Value and Deliver Results

Krista Ankenman, Tank New Media

Scaling a profitable agency means growing revenue from both new and existing clients while building enduring client relationships. Leveraging HubSpot as your agency’s core tech stack presents unique opportunities for agency partners to layer value-added services such as sales enablement, customer support content, technology implementation, video content creation, and more on top of existing projects or inbound retainers. Learn how to identify and attract growth-minded clients, uncover “right fit” up-sell opportunities and plant seeds for future revenue growth. You’ll leave with “Growth Stacking” quick wins that will make your agency a hero to your clients, help grow client accounts, and maximize agency revenue.

2:30 PM | Room: Regis & 4: 30 PM | Room: Wellesley

HubSpot Product Keynote

Nicholas Holland, Lou Orfanos, Michael Redbord, and Nancy Riley, HubSpot

HubSpot’s product GMs are pulling back the curtain to give you insight into what their teams are building and why. You’ll hear about soon-to-be-released features from each product line -- Marketing, Sales, Service and Connect -- before launching to the general public so you’re ready to bring these new products to market with your clients.

9:15 AM | Room: Ballroom

How to Help Big Enterprises Transform with Inbound and Automation

Tran Minh Tu, Growsteak

Big enterprises are facing three major challenges.  (1) It's getting more difficult to generate a high volume of new leads. (2) They have a ton of data, but it's fragmented across multiple platforms. (3)  They don't have a good grasp on which campaigns are going to which customers.  In this session, you'll learn about Growsteak's secret sauce to addressing these key challenges for their clients in Southeast Asia through tactics like (1) creating an inbound content strategy for lead conversion and nurturing (2) integrating their customer's silod data into HubSpot CRM to centralize data and campaigns tracking.

1:15 PM | Room: Fairfield

How to Grow Your Agency With the New HubSpot CMS

Nathan Ciruolo, HubSpot

Website redesigns are an important aspect of your growth strategy. Join Nate Ciruolo, Product Manager for HubSpot CMS in this session to learn details about the new CMS and how it can help transform your conversations about website redesigns and help you land new clients.

1:15 PM | Room: Wellesley & 3:30 PM | Room: Simmons

Marketing Hub 2.0: Refined, Modernized, and Set to Supercharge Your Growth

Ari Plaut & Jeffrey Vocell, HubSpot

We know serving your Marketing Hub clients is core to your business. That’s why we’ve doubled down on making core features even better and introduced new, more powerful tools to help you serve your most sophisticated clients. Learn about new ways to drive growth with the latest channels and more robust content optimization tools to create
new opportunities to service your clients.

1:15 PM | Room: Salon E

Point Pricing: Drive Agency Performance, Productivity & Profit with a Value-Based Pricing Model

Jessica Miller, PR2020

How does your pricing strategy perform? Do employees, clients and prospects actually like it? The right pricing strategy makes it easier for agencies to scope work, grow accounts, improve productivity, and drive performance. PR 20/20 introduced point pricing to the industry in 2012. In this session, we’ll share why we transitioned to a value-based pricing model, how we pulled it off, and lessons learned along the way.

10:45 AM & 1:15 PM | Room: Arlington

Recipe for Growth: How We Became the World’s Largest Inbound Agency

Ingunn Bjøru, Avidly

It started as two women sitting in a coffee shop setting up our very own agency (and I don’t even drink coffee). 18 months later, I am the COO of the world’s largest inbound agency and HubSpot partner. Hear  the story of how we got here, and how you can grow your agency as well. We will cover: sales, recruitment and forecasting, processes, culture, and how to work with other agencies.

11:45 AM | Room: Provincetown & 2:30 PM | Room: Wellesley

Sales Hub Enterprise: Grow your client’s revenue, not complexity

Matt Schnitt, HubSpot

As sales teams grow, so do their needs. Most sales systems solve this problem by becoming bloated and complex. Sales Enterprise solves this problem by putting the essential mix of tools for scaling sales teams all in one place. Learn how Sales Hub Enterprise can help your clients with sophisticated sales organizations with all their CRM and sales acceleration tool needs.

10:45 AM | Room: Nantucket 

Shattered by Embezzlement: How We Rebuilt Our Agency to Become Happier, Healthier and More Profitable

Bob Afsari, Campaign Creators

In late 2016, we were forced to decide to either shut down our 5-year-old company or undergo a drastic transformation to save it. After laying off half of our employees, selling off homes, and doing “whatever it took”, we rebuilt. See how after just 15 months we doubled our revenue with half the team, and a fraction of the overhead. You don’t need a catastrophic event for your company to change, you just need to face your fears to make the hard decisions.

10:45 AM | Room: Simmons & 1:15 PM | Room: Regis

To Get to Platinum You Just Have to Sell...But to Get to Diamond You Have to Scale up Your Business!

Bob and Verity Dearsley, B2B Marketing Labs

The challenges we faced when we were a gold partner growing to platinum were very different than the challenges when trying to get to diamond and beyond. Platinum was about learning to sell effectively, diamond for us was about having a scalable professional services consultancy business. This is our candid view of where to focus and some of the things that can go wrong.

2:30 PM | Room: Suffolk & 4:30 PM | Room: Simmons