What is it?
Now when you get a notification related to a text-based activity (Mention, Follow, Comment, and Reply), the notification in the notification sidebar will show a preview that can be expanded to see the full text of the activity.
Why does it matter?
HubSpot CRM is all about providing context - and now, with today’s update, that context is available to you in your notification sidebar.
In addition to having the ability to view the full text for a notification, any associated HubSpot CRM contact records are displayed at the bottom of the notification. You can then hover over the contact and quickly call or email that record directly from the notification -- giving you the ability to quickly take action on your notifications with the appropriate context right at your fingertips.
How does it work?
When you get a notification in the notification sidebar:
- Click “See more” to expand your view of the text
- Hover over the associated contact record and click “Call” or “Email” to take action
Who gets it?
Available to all HubSpot users.
What language is it in?
All languages supported by HubSpot.