Product Updates > All Updates

[Now Live] Visual Refresh of the CTAs Tool

What is it?
The CTA Editor has been visually refreshed to match the rest of HubSpot’s tools. Today, all users can opt-in to the new editor.

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[Now Live] Customize Lead Flow Form Fields & Block Specific Email Domains

What is it?
The ability to edit the field labels, and insert placeholder text on fields within your lead flows. In addition, you can now block specific email providers and domains from submitting on your lead flows.

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[HubSpot Connect] - Instapage Integration

What does this integration partner do?
Instapage lets you build custom landing pages and send leads to your HubSpot CRM.

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[Now Live] A New Outbox Helps Keep Track of Emails Sent via Sequences

What is it?
The new outbox for sequences helps you keep track of all your teed up sequences emails.

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[Now Live] Set Custom Properties when Creating a Deal in Workflows

What is it?
The ability to set or copy additional deal properties when creating a deal through Workflows.

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[Now Live] Google’s Invisible reCAPTCHA Available on all HubSpot Forms

What is it?
Google’s new “Invisible reCAPTCHA” is now available on all HubSpot forms.

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[HubSpot Connect] - JustCall Integration

What does this integration partner do?
JustCall is a product that enables you to send, receive, record, and track calls and text messages directly within your HubSpot CRM.

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[New Video] January HubSpot Updates in Less Time Than a Coffee Break

New year, new tools. There’s been a lot of exciting updates within HubSpot to kick off the new year. In this video we'll walk you through a quick roundup of some of the most important features.

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[Now Live] One Central Location for Content Settings

What is it?

All Content Settings have been moved to one unified location wtihin HubSpot.

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[Now Live] Use Snippets in Gmail and Outlook

What is it?
With the snippets tool, you can quickly add commonly used phrases or paragraphs wherever you work. Previously, the snippets tool was available in the CRM; allowing you to add snippets to the notes you write and emails you send from the CRM. Now live, the snippets tool can also be used in Gmail and most versions of Outlook.

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[Now Live] Lookalike Audiences Available within Ads

Facebook is a powerful way to reach any audience - whether you're a B2B or B2C marketer. Globally, people spend an average of 50 minutes a day on Facebook, giving marketers ample opportunities to connect with the right people. Lookalike audiences lets you target Ads to people on Facebook who resemble your website visitors, or contacts already on one of your contact lists within HubSpot. The feature uses powerful machine learning to parse Facebook’s massive network to expand your audience. It’s a proven way to generate more qualified leads through your Facebook Ads, and increase your ROI.

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[HubSpot Connect] - Rybbon Integration

What does this integration partner do?

Rybbon is a digital gift sending service. Their product enables you to send gifts, donations, and rewards to your customers via email from a workflow in HubSpot.

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[Now Live] Manage Salesforce Suspension Notifications

What is it?
The ability to manage Salesforce Suspension Notification Emails from within the Notifications Center.

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[Now Live] Email Threading in HubSpot CRM

What is it?
In HubSpot CRM, email conversations are now threaded on timelines in HubSpot --- so all the back-and-forth replies are grouped into a single, easy-to-digest block.

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[Heads Up] We're Removing Weekly/Monthly Portal Summary Emails

In March 2018, we will stop sending the weekly/monthly portal summary emails out to HubSpot users. These emails are currently controlled within the Notifications Center.

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[In Beta] New Design Manager & New Modules Framework

What is it?
The new Design Manager is now in an open beta, and is available to all HubSpot Partners. Part of this new Design Manager is the new modules framework, which allow you to bundle HTML/HubL, CSS, and Javascript elements directly into the module.

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[Now Live] Catalogue Custom Meeting Types Directly Within the Meetings Tool

What is it?
Now live is the ability to catalogue your custom meeting types directly within the meetings tool.

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[HubSpot Connect] Major Update to the Integrations Directory

What is it?

Now live is a redesigned version of the HubSpot Connect integration listings directory. The directory is home to all certified (and beta) third party technologies that have built an integration with HubSpot.

Get started at HubSpot.com/integrations

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[Now Live] Edit the Canonical URL of a Page

What is it?

Today, January 8, 2018, we'll be giving the blog post editor settings a visual refresh. As part of this update, we have changed how HubSpot handles individual landing page, web page, and blog post canonical URLs by default. Going forward, we will no longer set a URL to self-canonicalize. Instead, there will be no canonical URL set, and you will have the ability to edit the canonical URL of any blog post, landing page, or web page.

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[In Beta] Lead Flow Follow Up Email

What is it?

The ability to send a single follow up email to contacts directly from the lead flows tool.

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[HubSpot Connect] - briX Integration

What’s this integration partner do?

briX is a website template builder that uses drag and drop features to create and edit website templates easily without the help of a web developer.

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[In Beta] Set Custom Properties When Creating a Deal in Workflows

What is it?

The ability to set or copy additional deal properties when creating a deal through Workflows.

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[HubSpot Connect] - Yext Integration

What’s this integration partner do?

Yext is a digital knowledge management company whose Location Scan tool shows companies how their location information appears in Google, Yelp, Facebook and over 100 other apps, directories, and mapping services. With HubSpot, you can turn Yext scans into leads instantly.

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[HubSpot Connect] - Ceros Integration

What’s this integration partner do?

Ceros is a content editing tool you can use with HubSpot to get creative with animations and interactive effects when designing content, gating or customizing content on landing pages, stylizing forms, and tracking your audience behavior using the Ceros analytics engine.

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[Coming January 15] Changes coming to Events Reporting

With the Events tool in HubSpot, you can track actions taken by visitors to your website, and trigger lists and automation off those actions. To better align this tool with the rest of HubSpot, your events tool will be undergoing some updates beginning on January 15th. In this article, we'll walk you through everything you need to know about the changes.

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[Now Live] Drill Down into Direct Traffic within the Sources Report

What is it?
The ability to drill down into which pages of your site are receiving the most direct traffic within the sources report.

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[HubSpot Connect] - Revoice Integration

What’s this integration partner do?

Revoice is a content marketing distribution tool that takes existing content and redistributes it to Facebook Messenger subscribers. This integration allows HubSpot customers to store and manage Facebook Messenger leads in HubSpot and turns Messenger into a new distribution channel. 

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[Integrations] - Connect Integrations now availble to Free & Starter Customers

Marketing Free and Starter customers can now access and install third party integrations via HubSpot Connect. This update brings integrations to all levels of HubSpot users. To discover and install integrations go to our public listing page or view integrations in-app by clicking here.

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[HubSpot Connect] - Atomic Reach Integration

What’s this integration partner do?

Atomic AI is a content marketing tool created by Atomic Reach that uses machine learning to optimizing content through predictive recommendations, audience-based guidance on content sharing, and data tracking for social media and content performance. This product integration allows HubSpot customers to see and act upon critical data patterns in their content.

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[HubSpot Connect] - Help Scout Integration

What’s this integration partner do?

Help Scout is a help desk software provider for support teams. Their product allows customers to que up help requests and address customer needs.

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3 Meetings Updates You Won’t Want to Miss...

As businesses grow, so does the need for customization and flexibility. Now you can work more productively with the latest updates to meetings -- all of which bring added customization and flexibility to your day.

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[HubSpot Connect] JustUno Integration

What’s this integration partner do?

Justuno is website conversion rate optimization software. Their solution helps convert website traffic into leads via email popups, banners, promotions, exit offers, and other tactics.

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[HubSpot Connect] Belch.io Integration

What’s this integration partner do?

Belch.io is a stand alone website page template builder. Their product allows HubSpot customers (technical and non-technical) to create custom HubSpot templates from scratch.

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[HubSpot Connect] Design Wizard Integration

What’s this integration partner do?

Design Wizard is online graphic design software that marketers can use to quickly create high quality visual content. Along with powerful design and editing tools Design Wizard comes with templates that make it easier to create professional visual content for social media, business documents and more.

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[Heads Up] New Forms Editor Available for Opt-In

What is it?
The new forms editor, which has been in beta for the past couple of months, is now available for Opt-in for all HubSpot users. 

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Custom Meeting & Call Types in Sales Professional

Not all sales activities are created equal. Seeing that you’ve made 300 calls in a month, or had 100 meetings, is great --- but it doesn’t tell the whole story. Were they all introductory calls? Demos? Closing calls? Meetings to negotiate pricing and discounts?

Optimizing your process is all about getting specific with where your team is spending its time.

With today’s update, create custom types for your calls and meetings, set a type for each activity as you log it, and report on your activity types over time.

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[Heads Up] Navigation change: Ads consolidation

This week, we’ll be consolidating all ads tools under the content dropdown in the HubSpot navigation. This means users with the Ads Add-on will access the tool via the Content tab in an item called ads. We’ll no longer use the term “Ads Add-on” in the nav.

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[Integrations] - Oauth2 goes into effect 1/19/18

On January 19th, 2018 we’re deprecating OAuth1 for all integrations. At that time any integrations still using Oauth 1 will break. Most integrations should be on OAuth2 now but to make sure they function properly users will need to re-auth if they haven’t done so already before Jan 19th.

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[New Video] November's HubSpot Updates in Less Time Than a Coffee Break

Just in time for the holiday season, your HubSpot portal's got a ton of new toys. In this video, we'll walk you through the best new features, from new sales tools to free SSL and beyond. 

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Multiple Email Addresses for Contacts

How many email addresses do you have? If you’re like us, chances are you have more than one. A work email. A personal email. An email address from each of the companies you contract for, or for each of your clients. An email alias (e.g. kristin@acme.com, in addition to ksmith@acme.com). If you have multiple email addresses, it shouldn’t come as a surprise that your customers do too.

With today’s update, you can store additional email addresses in the Email property on your HubSpot contacts.

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Introducing Lessons, Bite-Size Learning Within HubSpot

You've likely heard the expression before that "practice makes perfect", or even read Malcom Gladwell's theory on "10,000 hours" that practice is an important component of learning, and ultimately mastery.

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[HubSpot Connect] Qwilr Integration

What’s this integration partner do?

Qwilr is sales enablement software that allows teams to replace static presentations and PDF proposals with interactive and mobile friendly web pages.

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[HubSpot Connect] Automate.io Integration

What’s this integration partner do?

Automate.io is software that helps connect and automate actions between apps and CRMs like HubSpot. They offer simple workflows that perform common tasks associated with sharing data and automating tasks.

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Put Theory Into Practice with Dynamic Exercises in HubSpot Certifications

At HubSpot we aim to help bridge the gap between learning, and doing. That’s why we’ve recently added practical exercises into our certification content to help our community put the theory into practice. These exercises are placed after educational content that describes the why and how of a topic, and they introduce the what in a few easy steps.

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[Heads Up] Workflows Technical Limit

What is it:

Starting Dec 15, 2017 we’ll start enforcing a technical limit of 500 workflows per portal. This includes all workflows that show up in the Workflows tool, including inactive workflows.

This limit  helps us ensure quality of service and prevents situations where a few portals overload our system. At the moment only 0.5% of all portals have over 500 workflows, so the impact of this change should be small. 

Learn more about HubSpot Service Limits. 

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[Now live] Facebook Audience Sync

As Facebook has grown in popularity, it has become a reliable way to reach almost any audience. (Today, the average adult spends 50 minutes of their day on Facebook!)

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Reply to Emails from Timelines in HubSpot

Sales is all about efficiency. The more time you spend switching between systems, the less time you have to build helpful relationships with your prospects and customers.

Previously in HubSpot, email replies were logged in your CRM. But if you wanted to actually respond to those replies --- let’s face it, how many email chains are only two emails long? --- you were forced to leave your CRM, open up your inbox, track down that email, open it, type your reply, log your reply from there, and then return to your CRM to continue your day. Too many steps.

With today’s change, you can reply to those emails without leaving your CRM --- right from the comfort of your contact, company, and deal timelines.

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[Coming 11/13] A Better Way to Associate Activities to Deals

(11/13 update: these changes are now live)

On November 13, the way you associate your sales activities with your deals is getting a major upgrade. From that point forward, you'll have the ability to choose which notes, emails, calls, and meetings roll up to a deal timeline --- rather than having every activity automatically do so. In this article, we'll walk you through why we're making the change and how it works.

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[Product Update] The Customer Hub

At INBOUND this year we announced our plans for the Customer Hub. A new product line focused on the customer experience and delight phase of the inbound methodology. Our goal is to help you, help your customers succeed.

We strongly believe that happy customers can grow your business faster than sales and marketing and want to help make it happen. 

Learn more about our plans for the Customer Hub. 

Signup to be notified when a beta for Customer Hub is available.

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SSL Now Included for All Marketing Customers

Google recently rolled-out a Chrome update which started to flag pages that contain a form, but are not SSL-enabled, as "not secure." Because Chrome has approximately 47% of the browser market share, this update impacts millions of visitors, and marketers across the web.

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