Product Updates > All Updates

[Now Live] Tickets Required Fields

What is it?
Now live is the ability to customize the info your team collects when a ticket moves from stage to stage. Plus, you can require certain properties to be completed in order for a ticket to move to a specific stage.

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[HubSpot Connect] - Cincopa Integration

What does this integration partner do?
Cincopa offers hosting for your videos, photo galleries, slideshows, music players, podcasts, and more.

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[HubSpot Connect] - Insycle Integration

What does this integration partner do?
Inscycle is a product that cleans, organizes, and updates data.

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[Now Live] Service Hub: Customer Experience Surveys

What is it?
Customer experience surveys are now live inside of Feedback, a tool inside of Service Hub. Customer experience surveys are transactional surveys that help teams understand the satisfaction of their customers at a particular moment in time.

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[HubSpot Connect] - Intercom Integration

What does this integration partner do?

Intercom offers a suite of messaging-first products. This includes a web and in-app chat feature (Messages), a shared team inbox (Inbox), and a knowledge base solution (Articles).

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[Now Live] The New Marketing Hub Starter

What is it?

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[Now Live] Visual Refresh of the Tracking URL Builder

 

What is it
The tracking URL Builder has been visually refreshed and moved into the analytics tools.

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[Now Live] Make Customer Feedback More Actionable with Customizable Thank You Messages

What is it?
Now live is the ability to customize thank you messages to customers based on the rating they give you in a survey.

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[Now Live] Lead Revisit Notifications for Contacts from Offline Sources

Contacts that originated from offline sources are now eligible for lead revisit notifications.

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[Heads Up] Rich Text Embed & Color Picker Plugin

What is it?

The media plugin within the rich text editor has been rebranded as the embed plugin and now includes a fresh new look, and allows for a better editing experience. In addition, the color picker now uses the same UI as the rest of HubSpot’s tools, and is more straightforward and intuitive to use.

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[Now Live] Manage Your Social Media through the Social Calendar

Within social publishing, you can now manage your social media schedule through a drag and drop calendar.

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[Now Live] Salesforce Sync Errors Visual Refresh

All users of the Salesforce integration with HubSpot now have a visually refreshed Sync Errors page to help manage and resolve outstanding errors.

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[HubSpot Connect] - CircleLoop Integration

What does this integration partner do?
CircleLoop is a product that enables you to send, receive, record, and track outgoing and incoming calls directly within your HubSpot CRM.

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[HubSpot Connect] - GetSiteControl Integration

What does this integration partner do?
GetSiteControl is a product that enables you to create custom contact forms, online surveys and opt-in forms connected directly to your HubSpot CRM.

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[Now Live] Support for Multiple Users & Multiple Facebook Ads Accounts within the Ads Add-on

 

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[Now Live] Tickets Personalization Tokens in Templates and Snippets

What is it?
Now live is the ability to use ticket personalization tokens in email templates and snippets.

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[HubSpot Connect] - Retreaver Integration

What does this integration partner do?
Retreaver provides inbound call tracking, routing, and analytics capabilities for your HubSpot CRM.

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[New Video] June HubSpot Updates in Less Time Than a Coffee Break

June was a busy month for HubSpot product updates. In this video, we'll give you a personal tour of all the best.

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[HubSpot Connect] - LeadDyno Integration

What does this integration partner do?
LeadDyno is a product that enables you to recruit marketing affiliates and leads - then import their contacts into your HubSpot CRM.

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[HubSpot Connect] - Visible Integration

What does this integration partner do?
Visible is a product that enables you to gather and visualize your HubSpot data alongside other data sources in reports for quick and comprehensive data insights.

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[HubSpot Connect] - Typeform Integration

What does this integration partner do?
Typeform is a product that enables you to create mobile-ready quizzes, contact forms, and signup forms that automatically sync with your HubSpot CRM.

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[Now Live] Change the Order of your Email Subscriptions

You can now change the order in which your email subscriptions appear when someone reaches your manage email subscription preferences page

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[Now Live] HubSpot Ads Privacy Policy Features

HubSpot’s ads tool now features a number of new privacy policy features. We’ve 1) linked the firing of your Facebook tracking pixel and/or your Google site tag to your HubSpot cookie consent banner, 2) made it so contacts deleted from HubSpot will be removed from any audiences (Facebook or Google) syncing to lists in HubSpot, and 3) we’ll sync lead ad consent fields over from Facebook automatically.

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[Now Live] Easily link to your Pillar Pages within the Content Editor's Optimize Tab

What is it?
You can now add an internal link from a piece of content to its pillar page directly within the optimize tab of the content editor.

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[Now Live] Publish videos to Twitter and LinkedIn

You can now post videos to both Twitter and LinkedIn, just as you post videos to Facebook, within HubSpot social publishing tool.

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[Now Live] A new way of Associating contacts, companies and deals together on Mobile

What is it?
We have rethought how our mobile apps handle associations between contacts, companies and deals. Both our iOS and Android apps can:

  • Add or remove a contact, company, or deal to any record
  • Associate existing deals to a contact or company record
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[In Beta] Create Contacts from a Form Submission without an Email Address

What is it?

You now have the option to create contacts from forms without an email address.

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[Now Live] Restore Deleted Contacts, Companies, and Deals with Recycle Bin in HubSpot CRM

What is it?
Now live is the ability to restore deleted contacts, companies, and deals from a recycle bin in your HubSpot CRM within 90 days of the original deletion.

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[Now Live] Set a Default Dashboard & Manage your Dashboards

 You can now set a default dashboard in HubSpot so you are brought to the most relevant screen when clicking the sprocket logo in the new navigation. All reporting add-on users will also be able to manage their dashboards from the new dashboard manager.

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[Now Live] Competitor Streams, Powered by Rival IQ

Marketing Hub Enterprise customers now can track their competitors in social using a new integration with Rival IQ. This integration gives marketers insight into what top competitors are up-to on social, and the engagement within their social presence.

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[HubSpot Connect] - Elixir Integration

What does this integration partner do?
Elixir is a product that enables you to visualize the locations of your HubSpot CRM contacts using Google Maps.

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[Now Live] Lead Ad Automation

When creating or editing a Facebook lead ad within HubSpot, you’ll now have access to a number of new options. When creating a new lead ad, you’ll proceed through a wizard which includes a guided setup flow, and most importantly, the ability to automate follow up tasks for the leads that submit on your lead ads. You can also access these automation options by editing an existing lead ad.

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[HubSpot Connect] - SEMrush Integration

What does this integration partner do?
SEMrush is a product that enables you to perform competitive intelligence for online marketing using your HubSpot data.

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[HubSpot Connect] - Skyvia Integration

What does this integration partner do?
Skyvia is a product that enables you to integrate, backup and manage HubSpot data without any need for coding.

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[HubSpot Connect] - Slack Integration

What does this integration partner do?
Slack is a digital workplace that connects you to the people and tools you work with everyday. Tools like HubSpot.

Sales is all about building relationships, but it can be difficult to form those relationships when a rep has to spend precious time completing menial tasks. In fact, a recent report from HubSpot Research found that reps spend up to a quarter of their day on tasks like writing emails and data entry. Software should exist to help minimize that time spent, not create extra steps. HubSpot's Slack integration aims to do just that.

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[Now Live] A Shareable Link for your Forms

Forms now includes the option to create a shareable link. Users will now have the option to use the form in a HubSpot forms module, embed the form on an external site, or share the form through this shareable link.

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[Now Live] Forced Required Fields When Creating a Contact in for Gmail and Outlook

What is it?
Now live is the ability for your HubSpot admin to set forced required fields for creating a new contact on the HubSpot sidebar in Gmail and Outlook.

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[HubSpot Connect] - Jira by Atlassian Integration

Now live is a new integration between HubSpot and Jira

What does this integration partner do? 
The Jira cloud suite offers both Jira Service Desk, a customer support solution, and Jira Software development, an agile product development tool. Both of these product now integrate with HubSpot.

Connect Jira to HubSpot now. 

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[Now Live] Visual Refresh of the Lists Tool and Activity Filters

What is it?
The Lists tool has been visually refreshed, and also includes the ability to segment contact lists based on meetings, live chats, tasks, notes, one-to-one emails, and phone calls.

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[New Video] May HubSpot Updates in Less Time Than a Coffee Break - Special Edition

May brought along an explosion of product updates from HubSpot - including a brand new product line. In this video, we'll walk you through a quick roundup of the most exciting HubSpot product updates so far this year.

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[In Beta] Site Search

Site search is the find-anything solution to engage with and provide helpful content to your site visitors. Site search will index all your HubSpot hosted content directly on your domain as soon as you press publish.

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[Now Live] HubSpot Service Hub

Now live in HubSpot is Service Hub - a new product line from HubSpot 100% focused on a better customer experience.

Learn more about Service Hub.

Today, people are more skeptical and less trusting. They are less likely to care about your sales and marketing message and more likely to care what other customers think. Read more about this change here.

With the addition of Service Hub, HubSpot now offers a full front office solution. Customers will have one view of the customer across sales, marketing, and service and have everything they need to go from funnel to flywheel.

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[Now Live] A Roundup of the New HubSpot APIs

Today, we are releasing a number of new or updated APIs.

  1. Analytics API
  2. Ecommerce Bridge API
  3. Line Item API
  4. CRM Object Properties API
  5. Tickets API
  6. Products API
  7. Associations API
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[Now Live] Recommended Post Listing Module in the Marketplace

The latest module to be added to the Marketplace is blog topic listing module. By using data, this module shows visitors to your blog the posts that'll be most relevant and interesting to them.

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[Now Live] Upload Multiple Files at once to your Forms

You can now upload multiple files at a time to one file upload field within a HubSpot Form.

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[Now Live] A/B Test Web Pages

UPDATE: This feature is now live to all Marketing Hub Professional and Enterprise users on the CMS.

Just like emails, CTAs, and landing pages, you can now run A/B tests on web pages.

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[Heads Up] Important Updates to the HubSpot-Salesforce Connector

On August 1, HubSpot users who integrate with Salesforce will get access to a faster, more secure, and more flexible version of the Salesforce connector. So you can properly prepare, here’s a quick rundown of some of the most significant updates.

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[In Beta] Local Defaults available for personalization tokens in the Rich Text Editor

What is it?
Each personalization token within a rich text module can now have an individual local default.

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[Now Live] HubSpot for Shopify (Ecomm Integration)

The HubSpot-built Shopify integration is now live and available for all users to connect. 

This integration is free for users with HubSpot and Shopify. The integration was built supercharge growth for ecommerce businesses using Shopify. Marketing customers who have access to email and workflows will get advanced functionality. However, the integration does work for all instances of HubSpot and just syncing data and contacts from Shopify to the HubSpot free CRM helps create a unified view of your business. 

Get a Demo of HubSpot for Shopify

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[Now Live] Meetings Module now in the Marketplace

What is it?
The latest module to be added to the Marketplace is a meetings module, which will allow site visitors to quickly and easily book meetings with your sales team directly from your website.

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