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AGENT BUILDER (BETA)

Go from idea to live agent, fast.

Describe what you want your agent to do, and it builds itself. No separate tools, no coding needed, no data to move. It's all already in HubSpot.

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Agents built for your team.

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Agents built for your team.

Create your workflow once — agents, actions, and handoffs, all connected. Work that used to take a dozen manual steps just happens.

Approve each action while you build trust in your agent, then let it run on its own when you're ready. You set the guardrails; your agents work inside them.

Use an agent on a single record when you need an answer right away. Or drop the agent into a workflow, and it does the same work for every rep, automatically.
Agents are built on what’s already in your CRM — contacts, deals, conversations — then shaped by your own input, resources, and processes. Set up your playbook once, and apply it across every agent you build.

See agent builder in action.

HubSpot Video

How real teams are using agent builder.

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"It used to take 15 to 20 minutes to find the information we needed and copy it into HubSpot. Now it takes seconds with a custom agent in agent builder. Based on how often we completed this action last year, we anticipate getting roughly 350 hours back from a single automation."

Matthew Alex Ruxton

Senior Manager, RevOps

AI that's easy to use and easy to trust.

HubSpot’s AI runs on a secure infrastructure, giving you full visibility into how your data is used and the controls to manage it.

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Built on enterprise-grade security.

Your data is protected wherever it lives. HubSpot enforces least-privilege access controls, encryption, logging, and monitoring. We validate our safeguards through regular penetration testing, vulnerability scans, and independent security audits such as SOC 2 Type 2.

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You control what AI can access.

Third-party AI providers are contractually prohibited from training their models on your data — and you can control what they have access to.

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No surprises. Full transparency.

HubSpot publishes model cards that explain how its AI features work, what data they use, and what safeguards are in place — so your security team can review and verify. Visit HubSpot's Trust Center.

Find the right agents for your team.

HubSpot's agents are your always-on teammates. They work across your business to handle the repetitive stuff while you drive the strategy.

Frequently asked questions

Yes. Agent builder lets you create custom agents on one canvas, using your own prompts, knowledge, and the data already in your CRM. No coding required.

Agent builder (formerly known as Breeze studio) is included in the Professional and Enterprise editions of HubSpot. Agent builder includes:

  • Automation and workflows, which are included in the Professional and Enterprise editions of HubSpot at no extra cost, and do not consume HubSpot Credits. See more here.
  • Custom agents, which run on HubSpot Credits, and are consumed every time your agent completes a promoted action you’ve configured. Professional and Enterprise editions of HubSpot already include credits, but if you need more, additional credits are available. See more here.

Agent Hub is available to all HubSpot Professional and Enterprise customers.

Agent Hub is included for all Professional and Enterprise customers. Custom agents built in agent builder consume credits. See more about pricing here.

Launch agents that work for your team.

Build on your CRM data, your playbook, and your rules. No technical setup needed.

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