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Call Logging App

Use HubSpot’s call logging app to automatically log all of your calls and relevant details directly into your CRM to save time and take better notes.

Get started with HubSpot's call recording software.
  • This feature is only available in premium editions of Sales Hub and Service Hub. See the Sales Hub pricing page and the Service Hub pricing page for more information.

    • Automatically generate a list of leads for your team to call every day and speed up your sales cycle
    • Place and record calls directly from HubSpot using VoiP or your desk phone
    • Document sales activities automatically on contact records so everyone can stay up to date


  1. Maximize efficiency with automatic call logging.

    With a busy and productive sales team, it’s tricky to stay on top of everything that’s happening. HubSpot’s automatic call logging app makes it easy to keep track of calls and store conversation details on contact records on the HubSpot CRM.

    Use detailed engagement and contact data to prioritize the most profitable calls, and set up a daily calling queue. Your sales team will be even more effective when they have a deeper understanding of where the customer is coming from and where they are in their journey.


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  1. Automate your manual tasks.

    There is so much more to sales than data entry and triggering workflows. Automatically log the details of every customer call right into your CRM to spend more time on conversations and less time manually entering call notes.
  2. Prioritize your most important calls.

    Use lead scoring to identify who your key prospects are, and generate a list each morning for your team to call.

    Prioritizing ready-to-buy leads over poor-fit ones gives your team a head start on the competition.
  3. Keep track of important details.

    Whether a customer interacts with your sales team, your support team, or your website, that activity is logged in the HubSpot CRM.

    When calls are logged in the CRM, information like company data, deal length and stakeholders are stored with it, giving your teams a 360-degree view of customers.
  4. Take and log calls on the go.

    If your customers need help, your team should be there. Help your team make calls and track information on the go with HubSpot’s mobile app for Android and iOS.

Have questions? Give us a call and we'll walk you through it.

+1 857-829-5060

Frequently Asked Questions

  • A call logging application provides sales reps the ability to setup and record meetings with a contact and record the interactions either automatically in the platform, or through manual log entry for customer records. Along with engagement data, call logs give sales reps transparent and manageable information on the status of a prospect’s customer journey, and this can all be managed from a computer desktop or mobile app.

  • Popular features in HubSpot’s call logging app include:

    • Call log records
    • Record associations
    • Record custom notes, activities, or tasks
    • Meeting scheduling
  • HubSpot’s call logging app is available in the Starter, Professional, or Enterprise editions of Sales Hub or Service Hub. You can see pricing details for Sales Hub here and for Service Hub here.

  • Yes. Use HubSpot's VoiP software or your desk phone with place calls through HubSpot. You can also call through a third-party calling system and integrate it with HubSpot. Your calls come from your number, and you have the option to record each call you make.