Live Chat Software
FreeConnect with your website visitors in real time to convert new leads, close more deals, and provide better support to your customers.
Get started with free tools, or get a demo of our premium software.
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Engage website visitors on their terms with live chat.
Today’s buyers want information—and they want it now. Use live chat to automatically connect chatters to the right people on your team, route customer inquiries to your services team, and pass leads to the sales team.
Easily customize your live chat widget to match the look and feel of your brand, and create targeted welcome messages for different web pages or segments of your audience.
Automate busy work with chatbots.
Make it easier for your team to have unlimited, personalized conversations at scale. HubSpot’s live chat tool is fully integrated with a chatbot builder that you can start using for free — no coding required.
Easily create bots that help you qualify leads, book meetings, provide answers to common questions, and more.
Easily create bots that help you qualify leads, book meetings, provide answers to common questions, and more.
Give your team the context they need.
Each chat conversation is automatically stored in a universal inbox on HubSpot’s free CRM, giving your team complete context and a clear view of every prospect or customer interaction.
Respond to chats, take notes, send emails, make calls, schedule follow-up tasks, create support tickets, and more — all from the conversations inbox.
Respond to chats, take notes, send emails, make calls, schedule follow-up tasks, create support tickets, and more — all from the conversations inbox.
Have chat conversations on the go.
Out of the office? No problem. Use HubSpot’s free Slack integration to get live chat notifications, respond directly via Slack, or carry out conversations using the HubSpot mobile app.
Set chat office hours so site visitors know when you’re available to chat, and set up email capture so you can follow up on any chat requests you missed.
Set chat office hours so site visitors know when you’re available to chat, and set up email capture so you can follow up on any chat requests you missed.
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Use chat to get responses to your customers faster
Connect with website visitors to convert new leads, close more deals, and provide better support to your customers.
For more detailed information on pricing, our free tools, and premium products, please see our Pricing Page.