See who leads are and talk to them on the channels they're using.
When a lead submits a form, additional contact info from across the web is pulled in automatically, including job title and social profiles.
You’ll see how they arrived and what they viewed even before they filled out your form. And when they come back, tracking picks up where it left off. Every activity is logged in a tidy timeline in your CRM, so you know exactly where a lead is and what they're interested in.
Using the contact’s information stored in your CRM, you can easily craft personalized emails using the drag and drop email editor. Once your leads return back to your site, use live chat to engage with them, and manage these interactions through a unified team inbox.