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[![HubSpot](data:image/svg+xml;base64,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) 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[Get a demo of knowledge base agent](https://offers.hubspot.com/service-demo) Menu - Close Search - Products Products - ## The HubSpot Customer Platform All of HubSpot's marketing, sales, and customer service software on one agentic platform. [Free HubSpot CRM](https://www.hubspot.com/products/crm) [Overview of all products](https://www.hubspot.com/products/get-started) - ### Marketing Hub Marketing automation software [Free and premium plans](https://www.hubspot.com/products/marketing) - ### Sales Hub Sales software [Free and premium plans](https://www.hubspot.com/products/sales) - ### Service Hub Customer service software [Free and premium plans](https://www.hubspot.com/products/service) - ### Content Hub Content marketing software [Free and premium plans](https://www.hubspot.com/products/content) - ### Data Hub Data management software [Free and premium plans](https://www.hubspot.com/products/data) - ### Revenue Hub CPQ, billing, and payments software [Free and premium plans](https://www.hubspot.com/products/revenue) - ### Smart CRM AI-powered, flexible CRM software [Learn more](https://www.hubspot.com/products/crm/ai-crm) - ### Agent Hub Your central home for building and managing AI agents across the platform [Learn more](https://www.hubspot.com/products/artificial-intelligence) - ### Small Business Bundle The Starter edition of each product, built for startups and small businesses [Learn more](https://www.hubspot.com/products/crm/starter) - ### AEO (Beta) Answer engine optimization tools that track and improve your brand's visibility in AI results [Learn more](https://www.hubspot.com/products/aeo) - ### HubSpot Marketplace Connect your favorite apps to HubSpot [See all integrations](https://ecosystem.hubspot.com/marketplace/apps) - Solutions Solutions - By Use Case - By Team Size - Why HubSpot? - ## Marketing - ### [Generate leads](https://www.hubspot.com/use-case/generate-leads) Convert visitors into contacts for your database. - ### [Automate marketing](https://www.hubspot.com/use-case/automate-marketing) Create campaigns with automation and AI. - ## Sales - ### [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline) Generate a pipeline of high-quality prospects. - ### [Close deals](https://www.hubspot.com/use-case/close-more-deals) Streamline your process and close more deals faster. - ## Customer Service - ### [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support) Support customers at scale with AI and a help desk. - ### [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction) Identify opportunities to improve customer health. - ## Content - ### [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey) Easily craft content for your audience, with help from AI. - ### [Manage content](https://www.hubspot.com/use-case/manage-content) Organize, update, and distribute content in one place. - ## Startups & Small Businesses - ### [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers) Generate leads through content, AI, and automation. - ### [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster) Prospect smarter and automate payments. - ### [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data) Unify your team and data on one platform. - ## Artificial Intelligence - ### [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) Scale customer service with an AI customer agent. - ### [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent) Identify and engage high-value leads with an AI prospecting agent. - ### [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent) Get instant answers about your customers with an AI data agent. ## By Team Size - ### For Small Businesses & Startups HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one. [Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter) - ### For Enterprises With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use. [Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise) ## Why HubSpot? - ### Why Choose HubSpot? After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates. [Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot) - ### Case Studies Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better. [See all case studies](https://www.hubspot.com/case-studies) - ### Spotlight: Product Updates Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase. [Explore product updates](https://www.hubspot.com/spotlight) - [Pricing](https://www.hubspot.com/pricing/service) - Resources Resources - ## Featured Links - [Spotlight: Product Updates](https://www.hubspot.com/spotlight) - [What's New in HubSpot](https://www.hubspot.com/new) - [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot) - [Sustainability](https://www.hubspot.com/sustainability) - ## Community & Events - [UNBOUND Event](https://unbound.hubspot.com) - [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers) - [HubSpot Community](https://community.hubspot.com) - [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups) - ## Partners - [Solutions Partner Program](https://www.hubspot.com/partners/solutions) - [Technology Partner Program](https://www.hubspot.com/partners/app) - [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates) - [Education Partner Program](https://academy.hubspot.com/education-partner-program) - [Startup Partner Program](https://www.hubspot.com/startups/partners) - ## Education - [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing) - [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing) - [HubSpot Blogs](https://blog.hubspot.com) - [Free Courses & Certifications](https://academy.hubspot.com) - [Ebooks, Guides & More](https://www.hubspot.com/resources) - [HubSpot Knowledge Base](https://knowledge.hubspot.com) - ## Tools - [Website Templates](https://ecosystem.hubspot.com/marketplace/templates) - [Developer Tools](https://developers.hubspot.com) - ## Services - [Onboarding](https://www.hubspot.com/services/onboarding) - [Premium Support](https://www.hubspot.com/services/premium-support) - [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions) - Products Products - ## The HubSpot Customer Platform All of HubSpot's marketing, sales, and customer service software on one agentic platform. - [__Free HubSpot CRM__](https://www.hubspot.com/products/crm) - [__Overview of all products__](https://www.hubspot.com/products/get-started) - [![195140668528](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/marketing-hub.svg) \ __Marketing Hub__ \ Marketing automation software](https://www.hubspot.com/products/marketing) - [![195146645596](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/sales-hub.svg) \ __Sales Hub__ \ Sales software](https://www.hubspot.com/products/sales) - [![195140668527](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/service-hub.svg) \ __Service Hub__ \ Customer service software](https://www.hubspot.com/products/service) - [![195140649745](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/content-hub.svg) \ __Content Hub__ \ Content marketing software](https://www.hubspot.com/products/content) - [![195289608884](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/data-hub.svg) \ __Data Hub__ \ Data management software](https://www.hubspot.com/products/data) - [![195140609672](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/commerce-hub.svg) \ __Revenue Hub__ \ CPQ, billing, and payments software](https://www.hubspot.com/products/revenue) - [![195146050660](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/smart-crm.svg) \ __Smart CRM__ \ AI-powered, flexible CRM software](https://www.hubspot.com/products/crm/ai-crm) - [![ProductIcons_AgentHub_Icon_Orange](https://www.hubspot.com/hubfs/assets/webteam-cms-portal/images/breeze/ProductIcons_AgentHub_Icon_Orange.svg) \ __Agent Hub__ \ Your central home for building and managing AI agents across the platform](https://www.hubspot.com/products/artificial-intelligence) - [![195140649746](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/small-business.svg) \ __Small Business Bundle__ \ The Starter edition of each product, built for startups and small businesses](https://www.hubspot.com/products/crm/starter) - [![210646671655](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/aeo.svg) \ __AEO (Beta)__ \ Answer engine optimization tools that track and improve your brand's visibility in AI results](https://www.hubspot.com/products/aeo) - [![195140649747](https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/2025/app-marketplace.svg) \ __HubSpot Marketplace__ \ Connect your favorite apps to HubSpot](https://ecosystem.hubspot.com/marketplace/apps) - Solutions Solutions - By Use Case - ## Marketing - [Generate leads](https://www.hubspot.com/use-case/generate-leads) - [Automate marketing](https://www.hubspot.com/use-case/automate-marketing) - ## Sales - [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline) - [Close deals](https://www.hubspot.com/use-case/close-more-deals) - ## Customer Service - [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support) - [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction) - ## Content - [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey) - [Manage content](https://www.hubspot.com/use-case/manage-content) - ## Startups & Small Businesses - [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers) - [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster) - [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data) - ## Artificial Intelligence - [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) - [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent) - [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent) - By Team Size - ## By Team Size - ![195309752641](https://www.hubspot.com/hs-fs/hubfs/assets/hubspot.com/global-navigation/2025/Small%20Businesses%20%26%20Start%20ups.webp?width=1035&height=450&name=Small%20Businesses%20%26%20Start%20ups.webp) ### For Small Businesses & Startups HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one. [Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter) - ![195309752642](https://www.hubspot.com/hs-fs/hubfs/assets/hubspot.com/global-navigation/2025/Enterprise.webp?width=1035&height=450&name=Enterprise.webp) ### For Enterprises With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use. [Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise) - Why HubSpot? - ## Why HubSpot? - ![195309752643](https://www.hubspot.com/hs-fs/hubfs/assets/hubspot.com/global-navigation/2025/Why%20Choose%20HubSpot.webp?width=1035&height=450&name=Why%20Choose%20HubSpot.webp) ### Why Choose HubSpot? After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates. [Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot) - ![195303448595](https://www.hubspot.com/hs-fs/hubfs/assets/hubspot.com/global-navigation/2025/Case%20Studies.webp?width=1035&height=450&name=Case%20Studies.webp) ### Case Studies Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better. [See all case studies](https://www.hubspot.com/case-studies) - ![191228329371](https://www.hubspot.com/hs-fs/hubfs/spotlight_resized_518x225.png?width=518&height=225&name=spotlight_resized_518x225.png) ### Spotlight: Product Updates Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase. [Explore product updates](https://www.hubspot.com/spotlight) - [Pricing](https://www.hubspot.com/pricing/service) - Resources Resources - ## Featured Links - [Spotlight: Product Updates](https://www.hubspot.com/spotlight) - [What's New in HubSpot](https://www.hubspot.com/new) - [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot) - [Sustainability](https://www.hubspot.com/sustainability) - ## Community & Events - [UNBOUND Event](https://unbound.hubspot.com) - [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers) - [HubSpot Community](https://community.hubspot.com) - [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups) - ## Partners - [Solutions Partner Program](https://www.hubspot.com/partners/solutions) - [Technology Partner Program](https://www.hubspot.com/partners/app) - [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates) - [Education Partner Program](https://academy.hubspot.com/education-partner-program) - [Startup Partner Program](https://www.hubspot.com/startups/partners) - ## Education - [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing) - [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing) - [HubSpot Blogs](https://blog.hubspot.com) - [Free Courses & Certifications](https://academy.hubspot.com) - [Ebooks, Guides & More](https://www.hubspot.com/resources) - [HubSpot Knowledge Base](https://knowledge.hubspot.com) - ## Tools - [Website Templates](https://ecosystem.hubspot.com/marketplace/templates) - [Developer Tools](https://developers.hubspot.com) - ## Services - [Onboarding](https://www.hubspot.com/services/onboarding) - [Premium Support](https://www.hubspot.com/services/premium-support) - [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions) - About About - [About Us](https://www.hubspot.com/our-story) - [Careers](https://www.hubspot.com/careers) - [Contact Us](https://www.hubspot.com/company/contact) - [Investor Relations](https://ir.hubspot.com) - [Management Team](https://www.hubspot.com/company/management) [Get a demo of knowledge base agent](https://offers.hubspot.com/service-demo) [Log in](https://app.hubspot.com/login) - English Select a language - [日本語](https://www.hubspot.jp/products/service/ai-knowledge-base-agent) - [Deutsch](https://www.hubspot.de/products/service/ai-knowledge-base-agent) - [English](https://www.hubspot.com/products/service/ai-knowledge-base-agent) - [Español](https://www.hubspot.es/products/service/ai-knowledge-base-agent) - [Português](https://br.hubspot.com/products/service/ai-knowledge-base-agent) - [Français](https://www.hubspot.fr/products/service/ai-knowledge-base-agent) - High Contrast - [Customer Support](https://help.hubspot.com) - [Contact Sales](https://offers.hubspot.com/contact-sales) - [Service Hub](https://www.hubspot.com/products/service) - Knowledge Base Agent KNOWLEDGE BASE AGENT (BETA) # Turn support tickets into self-service answers. Help customers find answers on their own instead of opening tickets. Knowledge base agent scans your support conversations, finds the gaps in your content, and drafts articles for your team to review. [Get a demo of service hub](https://offers.hubspot.com/service-demo) ![sui showing knowledge base agent](https://www.hubspot.com/hs-fs/hubfs/Service%20Hub%20-%20Knowledge%20Base%20Agent%201.png?width=1400&height=1050&name=Service%20Hub%20-%20Knowledge%20Base%20Agent%201.png) ## A knowledge base that updates itself. ![pui showing knowledge base agent](https://www.hubspot.com/hs-fs/hubfs/Service%20Hub%20-%20Knowledge%20Base%20Agent%202.png?width=1400&height=1050&name=Service%20Hub%20-%20Knowledge%20Base%20Agent%202.png) ![PUI showing knowledge base agent](https://www.hubspot.com/hs-fs/hubfs/Service%20Hub%20-%20Knowledge%20Base%20Agent%203.png?width=1400&height=1050&name=Service%20Hub%20-%20Knowledge%20Base%20Agent%203.png) ![PUI showing knowledge base agent](https://www.hubspot.com/hs-fs/hubfs/Service%20Hub%20-%20Knowledge%20Base%20Agent%205.png?width=2000&height=1125&name=Service%20Hub%20-%20Knowledge%20Base%20Agent%205.png) ## A knowledge base that updates itself. Skip the blank page with drafts built from your tickets. Your team's time goes to editing and approving, not researching and writing. Knowledge base agent finds the gaps in your knowledge base and drafts articles for your team to review. Keep your knowledge base accurate for customers and AI. Knowledge base agent finds what’s outdated or missing and suggests edits that keep your content true to your product and brand. Build a support system that gets smarter every day. Every article knowledge base agent creates gives your human team and other AI agents more accurate answers to draw from. That can mean fewer escalations, less repetition, and more time for the conversations that actually need your team. ### TRUSTED BY 306,000 CUSTOMERS WORLDWIDE ![G2 best relationship](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-relationship.png?width=61&height=70&name=best-relationship.png) ![G2 Best ROI](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-roi.png?width=61&height=70&name=best-roi.png) ![G2 fastest implementation enterprise](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/bagde-fastest-implementation-enterprise.png?width=61&height=70&name=bagde-fastest-implementation-enterprise.png) ![weightwatchers logo](https://2406023.fs1.hubspotusercontent-na1.net/hub/2406023/hubfs/Imported%20sitepage%20images/weightwatchers.png?width=180&height=70&name=weightwatchers.png) ![marinemax logo](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/MarineMax_Logo_NoTagline-1.png?width=220&height=70&name=MarineMax_Logo_NoTagline-1.png) ![Monday.com Logo](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/Monday.com%20Logo-3.png?width=157&height=70&name=Monday.com%20Logo-3.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-relationship.png?width=61&height=70&name=best-relationship.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-roi.png?width=61&height=70&name=best-roi.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/bagde-fastest-implementation-enterprise.png?width=61&height=70&name=bagde-fastest-implementation-enterprise.png) ![](https://2406023.fs1.hubspotusercontent-na1.net/hub/2406023/hubfs/Imported%20sitepage%20images/weightwatchers.png?width=180&height=70&name=weightwatchers.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/MarineMax_Logo_NoTagline-1.png?width=220&height=70&name=MarineMax_Logo_NoTagline-1.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/Monday.com%20Logo-3.png?width=157&height=70&name=Monday.com%20Logo-3.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-relationship.png?width=61&height=70&name=best-relationship.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-roi.png?width=61&height=70&name=best-roi.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/bagde-fastest-implementation-enterprise.png?width=61&height=70&name=bagde-fastest-implementation-enterprise.png) ![](https://2406023.fs1.hubspotusercontent-na1.net/hub/2406023/hubfs/Imported%20sitepage%20images/weightwatchers.png?width=180&height=70&name=weightwatchers.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/MarineMax_Logo_NoTagline-1.png?width=220&height=70&name=MarineMax_Logo_NoTagline-1.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/Monday.com%20Logo-3.png?width=157&height=70&name=Monday.com%20Logo-3.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-relationship.png?width=61&height=70&name=best-relationship.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-roi.png?width=61&height=70&name=best-roi.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/bagde-fastest-implementation-enterprise.png?width=61&height=70&name=bagde-fastest-implementation-enterprise.png) ![](https://2406023.fs1.hubspotusercontent-na1.net/hub/2406023/hubfs/Imported%20sitepage%20images/weightwatchers.png?width=180&height=70&name=weightwatchers.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/MarineMax_Logo_NoTagline-1.png?width=220&height=70&name=MarineMax_Logo_NoTagline-1.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/Monday.com%20Logo-3.png?width=157&height=70&name=Monday.com%20Logo-3.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-relationship.png?width=61&height=70&name=best-relationship.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-roi.png?width=61&height=70&name=best-roi.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/bagde-fastest-implementation-enterprise.png?width=61&height=70&name=bagde-fastest-implementation-enterprise.png) ![](https://2406023.fs1.hubspotusercontent-na1.net/hub/2406023/hubfs/Imported%20sitepage%20images/weightwatchers.png?width=180&height=70&name=weightwatchers.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/MarineMax_Logo_NoTagline-1.png?width=220&height=70&name=MarineMax_Logo_NoTagline-1.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/Monday.com%20Logo-3.png?width=157&height=70&name=Monday.com%20Logo-3.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-relationship.png?width=61&height=70&name=best-relationship.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-roi.png?width=61&height=70&name=best-roi.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/bagde-fastest-implementation-enterprise.png?width=61&height=70&name=bagde-fastest-implementation-enterprise.png) ![](https://2406023.fs1.hubspotusercontent-na1.net/hub/2406023/hubfs/Imported%20sitepage%20images/weightwatchers.png?width=180&height=70&name=weightwatchers.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/MarineMax_Logo_NoTagline-1.png?width=220&height=70&name=MarineMax_Logo_NoTagline-1.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/Monday.com%20Logo-3.png?width=157&height=70&name=Monday.com%20Logo-3.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-relationship.png?width=61&height=70&name=best-relationship.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-roi.png?width=61&height=70&name=best-roi.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/bagde-fastest-implementation-enterprise.png?width=61&height=70&name=bagde-fastest-implementation-enterprise.png) ![](https://2406023.fs1.hubspotusercontent-na1.net/hub/2406023/hubfs/Imported%20sitepage%20images/weightwatchers.png?width=180&height=70&name=weightwatchers.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/MarineMax_Logo_NoTagline-1.png?width=220&height=70&name=MarineMax_Logo_NoTagline-1.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/Monday.com%20Logo-3.png?width=157&height=70&name=Monday.com%20Logo-3.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-relationship.png?width=61&height=70&name=best-relationship.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/best-roi.png?width=61&height=70&name=best-roi.png) ![](https://www.hubspot.com/hs-fs/hubfs/G2%20badges%20all/G2%20badges%20evergreen/bagde-fastest-implementation-enterprise.png?width=61&height=70&name=bagde-fastest-implementation-enterprise.png) ![](https://2406023.fs1.hubspotusercontent-na1.net/hub/2406023/hubfs/Imported%20sitepage%20images/weightwatchers.png?width=180&height=70&name=weightwatchers.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/MarineMax_Logo_NoTagline-1.png?width=220&height=70&name=MarineMax_Logo_NoTagline-1.png) ![](https://www.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/Monday.com%20Logo-3.png?width=157&height=70&name=Monday.com%20Logo-3.png) ## See knowledge base agent in action. How to Use the Knowledge Base Agent in HubSpot to Turn Support Tickets into Help Center Articles. The knowledge base agent reads closed support tickets to find what a knowledge base is missing, then drafts edits to existing articles and new articles for a team to review and approve. The demo follows BikeTools as it keeps its help center up to date. All suggestions from the knowledge base agent appear in one place, the Suggestions tab. Each suggestion shows its estimated impact and how often the topic comes up in conversations; for example, one article came up 108 times. The agent suggests two kinds of changes: Update article, which improves an existing article, and Create article, which fills a gap in the knowledge base. Every edit includes a reason. The agent checks whether each article is still accurate. When new tickets contradict what an article says, it flags the outdated information and suggests a correction. It also reviews how each article reads, looking for improvements in clarity, AEO, branding, and voice and formatting. A tooltip explains why the agent suggested a change. Users decide which changes to accept or dismiss. Edits can be accepted and published all at once with Accept all and publish. Accepting edits does not use HubSpot Credits. The agent also finds questions the knowledge base does not answer yet. In the BikeTools example, customers repeatedly ask which tools to buy for basic repairs, and no article covers it, so the agent suggests a new article through a Create article suggestion. Source conversations links to the tickets that led the agent to recommend the article. Generating a new article with Generate article costs 200 HubSpot Credits. The agent writes a full draft built around the questions customers actually ask. The draft can be edited in the existing editor, then published with Accept and publish or saved for later. Each published article gives customers and Customer Agent more accurate answers to draw from, which deflects more tickets and reduces time spent answering repeated questions. ## Pay when you generate new articles. Knowledge base agent is included in Professional and Enterprise editions of Service Hub and runs on HubSpot Credits. KNOWLEDGE BASE AGENT ### $2/per article You pay $2 (200 credits) when you prompt knowledge base agent to generate a new knowledge base article. Article edits and suggestions don’t consume credits. [See pricing](https://legal.hubspot.com/hubspot-product-and-services-catalog#HubSpotCredits) ## AI that's easy to use and easy to trust. HubSpot’s AI runs on a secure infrastructure, giving you full visibility into how your data is used and the controls to manage it. ![Icon Box 2](https://www.hubspot.com/hubfs/Icon%20Box%202.svg) #### You control what AI can access. Third-party AI providers are contractually prohibited from training their models on your data — and you can control what they have access to. ![Icon Box-3](https://www.hubspot.com/hubfs/Icon%20Box-3.svg) #### No surprises. Full transparency. HubSpot publishes model cards that explain how its AI features work, what data they use, and what safeguards are in place — so your security team can review and verify. Visit [HubSpot's AI Trust Center](https://trust.hubspot.com/ai). ![Icon Box-1](https://www.hubspot.com/hubfs/Icon%20Box-1.svg) #### Built on enterprise-grade security. Your data is protected wherever it lives. HubSpot enforces least-privilege access controls, encryption, logging, and monitoring. We validate our safeguards through regular penetration testing, vulnerability scans, and independent security audits such as SOC 2 Type 2. ## More on knowledge base agent. ![''](https://2406023.fs1.hubspotusercontent-na1.net/hub/2406023/hubfs/Media.png?width=567&height=414&name=Media.png) ### Create and maintain knowledge base articles. See how knowledge base agent scans your support tickets, finds content gaps, and drafts articles your team can review and publish. [Read the use case page](https://www.hubspot.com/products/artificial-intelligence/use-cases/service-create-and-maintain-knowledge-base-articles) ![''](https://www.hubspot.com/hs-fs/hubfs/Img-send-outreach.png?width=567&height=414&name=Img-send-outreach.png) ### What is a knowledge base and why do you need one? Understand what a knowledge base is, why your support team needs one, and how to build content that enables customers to help themselves. [Read the blog](https://blog.hubspot.com/service/what-is-a-knowledge-base) ![''](https://www.hubspot.com/hs-fs/hubfs/IMG-enrich-company.png?width=567&height=414&name=IMG-enrich-company.png) ### Set up and manage a knowledge base agent. Learn how to connect knowledge base agent to your ticket data, review generated article drafts, and keep your content current. [Read the article](https://knowledge.hubspot.com/knowledge-base/create-a-knowledge-base-agent) ## Your AI tools, built to work together. See what's possible when your agents share the same customer data. Previous Next - ![''](https://www.hubspot.com/hs-fs/hubfs/Customer%20Agent-May-27-2026-07-07-57-4723-PM.png?width=32&height=32&name=Customer%20Agent-May-27-2026-07-07-57-4723-PM.png) ### Customer agent Automatically resolve support tickets and answer customer questions. [See more](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) - ![''](https://www.hubspot.com/hs-fs/hubfs/Data%20Agent.png?width=32&height=32&name=Data%20Agent.png) ### Data agent Pull instant insights from your CRM, calls, and documents. [See more](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent) - ![''](https://www.hubspot.com/hs-fs/hubfs/Breeze%20Assistant-1.png?width=32&height=32&name=Breeze%20Assistant-1.png) ### Breeze Assistant Get answers based on your CRM data and role. [See more](https://www.hubspot.com/products/artificial-intelligence/breeze-ai-assistant) - ![''](https://www.hubspot.com/hs-fs/hubfs/Custom%20Agent.png?width=32&height=32&name=Custom%20Agent.png) ### Agent builder Find the right accounts, source contacts, and draft personalized outreach. [See more](https://www.hubspot.com/products/artificial-intelligence/ai-agents) ## Frequently asked questions Get answers to frequently asked questions about HubSpot’s knowledge base agent. ### What is knowledge base agent? Knowledge base agent is an AI agent in Service Hub, and part of Agent Hub, that turns closed support tickets into knowledge base content. It identifies topics your articles don’t cover, drafts new articles, and suggests improvements such as clarifying phrasing, filling in missing information, updating stale facts, and optimizing content for AI-generated answers (AEO). Your team reviews everything before it’s published. ### How much does knowledge base agent cost? HubSpot's knowledge base agent is included in the [Professional and Enterprise editions of Service Hub](https://www.hubspot.com/pricing/service) and runs on [HubSpot Credits](https://legal.hubspot.com/hubspot-product-and-services-catalog#HubSpotCredits). You pay $2 (200 credits) when you prompt knowledge base agent to generate a new knowledge base article. Reviewing and accepting suggested edits doesn’t use credits today. ### Can I review and edit content before it gets published? Yes, you have full control over your knowledge base content. You can review, edit, and approve all AI-generated articles before publication to ensure they meet your quality standards and brand voice. ### How does knowledge base agent interact with my data? Knowledge base agent analyzes your support tickets and customer interactions to identify knowledge gaps and generate relevant content. Learn more about how Agent Hub interacts with your data in our [model cards](https://behindhubspotai.com/). ### What is a knowledge base system? A knowledge base system is a centralized platform that stores, organizes, and shares information within an organization. It typically includes documentation, FAQs, troubleshooting guides, and best practices to enable self-service support and improve customer satisfaction. ### How do knowledge base agent and customer agent work together? These agents form a powerful support duo: the customer agent handles real-time customer inquiries through live chat, while the knowledge base agent turns successful interactions into self-service content. Together, they create a continuous improvement cycle where live support conversations enhance your knowledge base, and improved self-service content helps deflect future tickets. ### Which languages does knowledge base agent support? Knowledge base agent is globally available and supports all HubSpot-supported languages. The agent can analyze content and generate knowledge base articles in these languages, ensuring consistent self-service support across your international customer base. ### Can I use HubSpot's knowledge base without AI features? Yes, HubSpot offers a robust [knowledge base software](https://www.hubspot.com/products/service/knowledge-base) solution that allows you to create, organize, and maintain your support documentation manually. If you prefer traditional knowledge base management, you can use these core features without enabling the AI-powered knowledge base agent. ## Fewer support tickets start with a better knowledge base. Knowledge base agent finds the gaps, drafts the articles, and keeps your content current, so your team spends less time answering the same questions. [Get a demo of service hub](https://offers.hubspot.com/service-demo) ![''](https://www.hubspot.com/hs-fs/hubfs/251204_MEX_HUBSPOT_shot_14_0055-1.jpg?width=380&height=231&name=251204_MEX_HUBSPOT_shot_14_0055-1.jpg) Back Close ## Popular Features - [All Products and Features All Products and Features](https://www.hubspot.com/products) - [HubSpot AEO HubSpot AEO](https://www.hubspot.com/products/aeo) - [Free Meeting Scheduler App Free Meeting Scheduler App](https://www.hubspot.com/products/sales/schedule-meeting) - [Email Tracking Software Email Tracking Software](https://www.hubspot.com/products/sales/email-tracking) - [AI Content Writer AI Content Writer](https://www.hubspot.com/products/cms/ai-content-writer) - [AI Website Generator AI Website Generator](https://www.hubspot.com/products/cms/ai-website-generator) - [Email Marketing Software Email Marketing Software](https://www.hubspot.com/products/marketing/email) - [Lead Management Software Lead Management Software](https://www.hubspot.com/products/crm/lead-management) - [AI Prospecting Agent AI Prospecting Agent](https://www.hubspot.com/products/sales/ai-prospecting-agent) - [Free Website Builder Free Website Builder](https://www.hubspot.com/products/cms/drag-and-drop-website-builder) - [Free Landing Page Builder Free Landing Page Builder](https://www.hubspot.com/products/marketing/landing-pages) - [Free Online Form Builder Free Online Form Builder](https://www.hubspot.com/products/marketing/forms) - [Free Chatbot Builder Free Chatbot Builder](https://www.hubspot.com/products/crm/chatbot-builder) - [Free Live Chat Software Free Live Chat Software](https://www.hubspot.com/products/crm/live-chat) - [Marketing Analytics Marketing Analytics](https://www.hubspot.com/products/marketing/analytics) - [Breeze Assistant Breeze Assistant](https://www.hubspot.com/products/artificial-intelligence/breeze-ai-assistant) - [Free Web Hosting Free Web Hosting](https://www.hubspot.com/products/cms/web-hosting) ## Free Tools - [See All Free Business Tools See All Free Business Tools](https://www.hubspot.com/free-business-tools) - [AEO Grader opens in a new tab AEO Grader](https://www.hubspot.com/aeo-grader) - [AI Search Sensor opens in a new tab AI Search Sensor](https://www.hubspot.com/aeo-sensor) - [Make My Persona opens in a new tab Make My Persona](https://www.hubspot.com/make-my-persona) - [Email Signature Generator Email Signature Generator](https://www.hubspot.com/email-signature-generator) - [Free Business Templates Free Business Templates](https://www.hubspot.com/resources/templates) - [Software Comparisons Library Software Comparisons Library](https://www.hubspot.com/comparisons) - [Website Templates Website Templates](https://ecosystem.hubspot.com/marketplace/website) - [Connector for Claude Connector for Claude](https://www.hubspot.com/claude) ## Company - [About Us About Us](https://www.hubspot.com/our-story) - [Careers Careers](https://www.hubspot.com/careers) - [Management Team Management Team](https://www.hubspot.com/company/management) - [Board of Directors Board of Directors](https://www.hubspot.com/company/board-of-directors) - 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