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HubSpot software showing click-to-call VoIP

VoIP Software

Call prospects through VoIP from inside HubSpot. Record and auto-log the conversation on the contact record for future reference.

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  • Spend less time calling and more time connecting

  • Automatically make and log calls directly on CRM records

  • Allow your whole team to listen to customer conversations

  1. Create a better calling experience with VoIP.

    Call your customers and prospects directly from the HubSpot platform with HubSpot's VoIP software. Get crystal-clear call quality and take advantage of features like call logging and analytics.

    Recorded calls are automatically logged on contact records in your HubSpot CRM database, so your team will always have the context they need to provide the best experience for your customers.

    HubSpot software showing playbooks tool

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  1. Have a full view of your customers' history.

    Make sure your customers never have to repeat themselves to multiple reps again. HubSpot's VoIP software allows you to call contacts directly from their contact record in your HubSpot CRM database, so you always have the full picture of their needs, activity, and past interactions with your company.
    HubSpot tool showing customer history

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    HubSpot tool showing customer history

  2. Save important call logs and notes in your CRM.

    Automatically capture and store call details in your HubSpot CRM database. Save time on manual logging and record maintenance so you can focus your efforts on building relationships instead.
    HubSpot tool showing call logs and notes

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    HubSpot tool showing call logs and notes

  3. Prioritize sales calls with data from your CRM.

    Use engagement and contact property data from your HubSpot CRM database to prioritize your most important calls and set up a daily calling queue.
    HubSpot tool showing call task list

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    HubSpot tool showing call task list

Have questions? Give us a call and we'll walk you through it.

+1 857-829-5060

Related Resources

If you’re interested in VoIP software, these related resources may help.

Frequently Asked Questions

  • VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make calls over an internet connection rather than through a traditional phone service provider.

  • HubSpot’s VoIP feature is available in the Starter, Professional, or Enterprise editions of Sales Hub and Service Hub. You can see pricing details for Sales Hub here and for Service Hub here.

  • HubSpot offers many integrations with third-party VoIP software, including Aircall, RingCentral, CallRail, and more. Check HubSpot’s App Marketplace to learn more.

  • Popular VoIP features include:

    • Call log management

    • Call recording

    • Reporting call metrics

  • The number of minutes available depends on which tiered HubSpot edition you’re using. 

    • Starter: 500 minutes of calling per account per month

    • Professional: 3,000 minutes of calling per account per month

    • Enterprise: 12,000 minutes of calling per account per month

    Read more about the tiers and plans here.