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VoIP Software

Call prospects through VoIP from inside HubSpot. Calls can be recorded and auto-logged on the contact record for future reference.

Get started with HubSpot's VoIP software.
  • This feature is available for free, with additional functionality in premium editions of HubSpot. See the pricing page for more information. 

    • Spend less time calling and more time connecting 
    • Automatically make calls and log them directly on contact records within the HubSpot CRM 
    • Allow your whole team to listen to customer conversations
  1. Create a better calling experience with VoIP.

    Call your customers and prospects directly from the HubSpot platform with HubSpot's VoIP software. Get crystal-clear call quality and take advantage of features like call logging and analytics.

    Recorded calls are automatically logged on contact records in the HubSpot CRM, so your team will always have the context they need to provide the best experience for your customers.

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  1. Have a full view of customers' history during calls.

    HubSpot's VoIP software allows you to call contacts directly from their record on the HubSpot CRM, so you always have the full picture of their needs, activity, and past interactions with your company. Your customers will never have to repeat themselves to multiple reps again.
    Use VoIP and HubSpot CRM together.
  2. Save important call logs and notes on your CRM.

    Capture and store details automatically on your CRM. You no longer have to do any manual logging or record maintenance – calls can be recorded and auto-logged on contact records on the HubSpot CRM for future reference.
    Save calls made over VoIP.
  3. Prioritize sales calls with data from your CRM.

    Use engagement and contact property data from the HubSpot CRM to prioritize your most important calls and set up a daily calling queue.
    Use HubSpot's VoIP software for crystal clear calls.

Have questions? Give us a call and we'll walk you through it.

+1 888-425-0873

Frequently Asked Questions

  • VoIP stands for Voice over Internet Protocol, and is a technology that allows you to make calls over an internet connection rather than through a traditional phone service provider. 

  • Popular VoIP features:

    • Call log management
    • Call recording
    • Reporting call metrics
  • You can get started with HubSpot’s VoIP for free. If you are looking for more advanced features to help automate and scale your support operations, HubSpot offers premium features with its Starter, Professional, and Enterprise options.

  • The number of minutes available depends on which tiered HubSpot edition you’re using. 

    • Free: Up to 15 minutes of calling per user per month
    • Starter: Up to 8 hours of calling per user per month
    • Professional: Up to 16 hours of calling per user per month
    • Enterprise: Up to 33 hours of calling per user per month

    Read more about the tiers and plans here.

  • HubSpot offers many integrations with third-party VoIP software, including Aircall, RingCentral, CallRail, and more. Check HubSpot’s App Marketplace to learn more.