Customer Profile Templates

Use these free templates to build out your customer profiles for your marketing, sales, and customer service teams.

16 Timeline & Flowchart Templates

8 Free Business Timeline Template and 8 Free Business Flowchart Templates

25 Proven Sales Email Templates

Save time, find new ways to reach out to prospects, and send emails that actually convert.

Trends and Data in Sales and Marketing

If you believe that Sales and Marketing leadership should stay closely aligned, this is the report for you. It contains data from 3,400 mark...

The Guide to Hosting Digital Events that Drive Revenue

Video webinars became a key event platform in 2020. HubSpot and Zoom have joined forces to guide you to success in your 2021 webinars and di...

Customer Experience Guide

This guide will show how you can turn creativity into a growth accelerator and differentiate your brand.

The State of Customer Service in 2020

Discover customer service industry trends on everything from technology usage to evolving customer expectations in 2020.

10 Customer Apology Letter Templates

Need help apologizing to your customers? Use these templates to get your message started.

Customer Thank You Letter Templates

11 templates to help you thank your customers for their business, feedback, and loyalty.

Customer Journey Map Template

Outline your company's customer journey and experience with these 7 free customer journey map templates.

The Ultimate 'Contact Us' Page Lookbook

Discover 42 inspiring industry examples to help you reimagine your existing contact page.

Customer Onboarding Templates

Eight templates to lead your new customers through their first several months with your product or service

Free Review Response Templates

20 Prompts to Respond to Your Customer Reviews