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Resource Library

Browse ebooks, tools, guides, templates, webinars and more - all designed to help you grow your business. Filter by topic or format to find exactly what you need.
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Expert Playbooks

Brandon Smithwrick
Brandon Smithwrick

Content Strategy

This Forbes 30 Under 30 entrepreneur and former Head of Content at Kickstarter has shared his strategies and tips with the masses. Published in Hypebeast, AdAge, Complex, Highsnobiety, and AdWeek.

How to Turn Your LinkedIn into a Content Sales Machine
Gabrielle Judge
Gabrielle Judge

Productivity & Automation

Founder of Ms. Anti Work and TEDx speaker focused on helping people break burnout-inducing work habits. Published in The New York Times, BBC, The Wall Street Journal, 60 Minutes, and HubSpot.

The Grind Is Broken: What Workers Really Think About Jobs in 2025
Valerie Chapman
Valerie Chapman

Marketing & Branding

Founder & CEO of Ruth, a career platform focused on closing the gender wage gap with tools that help women build personal brands, negotiate salaries, and navigate careers with confidence.

How Gen Z is Changing the Way Brands Use AI [Data + Guide]

Free Customer Service Resources

Explore 22 Customer Service resources

Showing 1 - 12 of 22

  • Guide

    Artificial Intelligence, Customer Service, Dashboards & Reports, Marketing, Sales

    Guide

    Operation Automation: Practical AI Workflows for Growing GTM Teams A practical guide showing how growing teams use AI agents to automate sales, service, and operations work inside HubSpot. Download for demo videos, use cases, and example prompts to get started.
    Download Guide

  • Webinar

    Customer Service, Customer Success

    Webinar

    Best of Service Hub: Features to Scale Support & Success Transform your service from reactive to proactive with Service Hub. During this one-hour live webinar on February 24 at 11 AM ET, we’ll walk you through the latest and greatest features and best practices. Customer Agent, Help Desk, Customer Success Workspaces, and more. Save your seat today!
    RSVP to Attend

  • Webinar

    Artificial Intelligence, Content Creation, Customer Service, Lead Generation, Marketing

    Webinar

    Group Demo: Cutting Through the Noise with AI-Powered Content Keep up with content demand in 2026 by joining this group demo led HubSpot product marketers. During the session, they will walk through how one content idea can be adapted across channels using Marketing Hub, Customer Agent, and features like the AI Blog Writer and Context Remix.
    Register Now

  • Webinar

    Analytics, Artificial Intelligence, Customer Service, Marketing, Sales

    Webinar

    From Question to Action in Seconds: HubSpot Meets Claude Learn how to unlock fast, personalized insights from your HubSpot data using Claude’s advanced reasoning. In this on-demand webinar, HubSpot product experts walk through real use cases, show how to create custom visualizations, and explain how the Claude Connector brings CRM context into natural language workflows, helping you move from questions to clear, actionable insights.
    Access for Free

  • Tool

    Business, Email Marketing, Customer Service

    Tool

    Email Signature Generator Use this free tool to make your professional email signature, then simply add it to Gmail, Outlook, Apple Mail, or any other email provider.
    Access for Free

  • Ebook

    PDF

    Customer Service, Customer Success, Inbound Sales, Sales

    Ebook

    PDF

    The Synchronization Playbook: Unify Sales & Service The HubSpot + Aircall playbook has proven frameworks, implementation checklists, and real-world examples to achieve fast time-to-value without sacrificing experience.
    Access Now

  • Template

    Google Slides

    Buyer Personas, Customer Success, Customer Service

    Template

    Google Slides

    Customer Journey Map Template Outline your company's customer journey and experience with these 7 free customer journey map templates.
    Access for Free

  • Template

    Google Docs

    Branding, Customer Service

    Template

    Google Docs

    Free Review Response Templates 20 Prompts to Respond to Your Customer Reviews
    Access for Free

  • Template

    Excel

    Customer Service, Sales

    Template

    Excel

    Questionnaire Template Free questionnaire template for Word, Google Docs, Excel, and Google Sheets to collect data and understand customer sentiments about your business. Download now and customize to your needs!
    Download Template

  • Course

    Customer Service, Customer Success

    Course

    Service Hub Software Certification Course Learn effective inbound service strategy with HubSpot's Service Hub Software Certification Course.
    Start course

  • Template

    Google Docs

    Customer Service

    Template

    Google Docs

    45 Customer Service Scripting Templates Map out your customer support response language and strategy with these free templates.
    Access for Free

  • Template

    Google Docs

    Customer Service, Email Marketing

    Template

    Google Docs

    50 Customer Service Email Templates Templates to communicate with your customers with sincere, on-brand messaging.
    Access for Free
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