Easily determine your business's key metrics and KPIs for customer support, service, and success with this free calculator template.
Use these free templates to build out your customer profiles for your marketing, sales, and customer service teams.
Map out your customer support response language and strategy with these free templates.
Save time, find new ways to reach out to prospects, and send emails that actually convert.
If you believe that Sales and Marketing leadership should stay closely aligned, this is the report for you. It contains data from 3,400 mark...
Video webinars became a key event platform in 2020. HubSpot and Zoom have joined forces to guide you to success in your 2021 webinars and di...
This guide will show how you can turn creativity into a growth accelerator and differentiate your brand.
Hire the best customer-facing employees with this set of interview questions.
Learn how to navigate and grow in your customer support job.
Discover customer service industry trends on everything from technology usage to evolving customer expectations in 2020.
Need help apologizing to your customers? Use these templates to get your message started.