Get started free Get a demo

Get started free Get a demo

Go from meeting expectations to exceeding them

Service Hub gives your team the AI, data, and tools to deliver customer service that keeps people coming back.

Get started free

Get a demo

Get started with our free tools, or get a demo of premium products.

John Mothershead

Today, customers expect immediate and efficient service. If we're not using the right tools to deliver that, we get left behind. HubSpot gives us the speed, structure, and intelligence to keep up — and grow.

John Mothershead

Youth on Course | Director of Member Success

299,000+ customers in over 135 countries grow their businesses with HubSpot

Support software that is BFFs with your CRM.

When customer data lives in disconnected systems, your service team misses context, and your customers can feel it.

Service Hub fixes that. With AI built in and your data connected on one platform, your team has the full picture on every customer, across every channel — so you can resolve issues faster, retain more customers, and grow without adding headcount.

Everything your service team needs, all in one place.

Customer Agent

Scale support teams with AI.

Scale support without adding headcount. Use intelligent routing and custom views to manage tickets. Track performance with SLAs and real-time analytics to keep customers satisfied.

Popular features:

Help desk workspace
Skill-based routing
Ticketing
Live chat

Get started free Get a demo

Real growth. Real stories.

Spring 2025 G2 Grid Leader

bagde-most-implementable

best-relationships-small-business

best-support-enterprise

badge-best-results-mid-market

"HubSpot’s Customer Agent has effectively become our top-performing support representative — closing more tickets than anyone else on the team and delivering faster outcomes for customers."

Petter Aspås

Sticos | Customer Success Manager

91%
chat deflection rate

75%
chat resolution rate
"With HubSpot, we finally see the whole picture across all six brands. Leadership can spot trends at a glance, account managers are notified when a form is submitted, and support has full context without asking customers to repeat themselves."

Kyle Prideaux

Oolio | CRM & Help Desk Admin

120K+
support tickets resolved per mo.

1
FTE saved with automation
"We implemented Service Hub, migrated our surveys there, and launched the NPS with built-in automation. These automations alert our customer service team of detractors so we can address their concerns faster and elevate promoters for testimonials and brand ambassador potential."

Megan Beer

Liquidity Services | Director of Digital Marketing
“Before Customer Agent, our support team spent the day just keeping up with chats and emails. Now they have 4–5 hours back to proactively reach out, anticipate needs, and create a better customer experience.”

Danielle Summers Taylor

Soundstripe | Director of AI Operations and Customer Experience
"HubSpot’s Customer Agent has effectively become our top-performing support representative — closing more tickets than anyone else on the team and delivering faster outcomes for customers."

Petter Aspås

Sticos | Customer Success Manager

91%
chat deflection rate

75%
chat resolution rate
"With HubSpot, we finally see the whole picture across all six brands. Leadership can spot trends at a glance, account managers are notified when a form is submitted, and support has full context without asking customers to repeat themselves."

Kyle Prideaux

Oolio | CRM & Help Desk Admin

120K+
support tickets resolved per mo.

1
FTE saved with automation
"We implemented Service Hub, migrated our surveys there, and launched the NPS with built-in automation. These automations alert our customer service team of detractors so we can address their concerns faster and elevate promoters for testimonials and brand ambassador potential."

Megan Beer

Liquidity Services | Director of Digital Marketing
“Before Customer Agent, our support team spent the day just keeping up with chats and emails. Now they have 4–5 hours back to proactively reach out, anticipate needs, and create a better customer experience.”

Danielle Summers Taylor

Soundstripe | Director of AI Operations and Customer Experience
"HubSpot’s Customer Agent has effectively become our top-performing support representative — closing more tickets than anyone else on the team and delivering faster outcomes for customers."

Petter Aspås

Sticos | Customer Success Manager

91%
chat deflection rate

75%
chat resolution rate
"With HubSpot, we finally see the whole picture across all six brands. Leadership can spot trends at a glance, account managers are notified when a form is submitted, and support has full context without asking customers to repeat themselves."

Kyle Prideaux

Oolio | CRM & Help Desk Admin

120K+
support tickets resolved per mo.

1
FTE saved with automation
"We implemented Service Hub, migrated our surveys there, and launched the NPS with built-in automation. These automations alert our customer service team of detractors so we can address their concerns faster and elevate promoters for testimonials and brand ambassador potential."

Megan Beer

Liquidity Services | Director of Digital Marketing
“Before Customer Agent, our support team spent the day just keeping up with chats and emails. Now they have 4–5 hours back to proactively reach out, anticipate needs, and create a better customer experience.”

Danielle Summers Taylor

Soundstripe | Director of AI Operations and Customer Experience

Better service starts here.

Because customers who feel taken care of don't go anywhere. Get started for free, or get a demo of our premium software.

Get started free Get a demo

Though the primary feature identified on this page is free, some of the other features described on this page may require a paid subscription or the purchase of an additional plan or add-on. Feature availability may vary by plan, or account type. For full details on which features are included in each plan, please visit our Pricing Page.