The most obvious customer segment to target are companies that plan to implement or have implemented live chat software. It would also make sense to propose HubSpot Conversations as a solution for clients that struggle to manage incoming prospect and customer inquiries.
We asked a few partners who they thought was a good-fit for HubSpot Conversations. Here’s what they said:
Anyone that's already using HubSpot for their CRM & Marketing is an obvious fit. Any clients that have a simple qualification system with clear conversion paths and know where they want to direct their leads is a good-fit as well. -- Revenue River
Anyone that's having conversations with their customers online is a good fit for this tool. The unified inbox is a great way to service clients. - Impulse Creative
If engagement and more personal, 1x1 conversations is important to your client, HubSpot Conversations will be a good addition. -- Imagine Business Development.