Seismic:
Resource Center for Partners

A powerful content platform that helps us securely enable top solutions partners with the resources, collateral, and information you need. This is a tier benefit for platinum, diamond and elite partners exclusively.

What is Seismic?

HubSpot’s vision is to become the #1 CRM platform for scaling companies. In order to achieve that goal, we need to sell and service as one team. This means we need to invest in world-class enablement efforts to optimize your learning.

Introducing, Seismic. Seismic is a content platform, exclusive to platinum, diamond, and elite partners. It provides you with key resources, collateral, and information you need. And since Seismic is a secure platform, you'll get access to confidential information such as competitive intelligence and pre-launch training, more frequently.

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Easy to Find Resources

Seismic offers you a centralized hub for everything you'll need to engage your buyers such as content, competitive intelligence, product news, and more. Search for pitch decks, one-pagers, and more.

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Exclusive Updates

By being a platinum, diamond or elite solutions partner who has completed the academy-based confidentiality training, you get access to exclusive updates and announcements.

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Five Team Members

Each partner business gets access to up to five user licenses to Seismic. But first, each user must complete the confidentiality training.

Terms of Use

By accessing Seismic, you acknowledge and agree to the following:

  • You are a HubSpot solutions partner of platinum or above tier in good standing. 
  • You and the users you select to have access to Seismic have completed the HubSpot Confidentiality Training.
  • Many of the materials shared with you through Seismic are of highly confidential nature, and you acknowledge that you are bound by confidentiality obligations under the HubSpot Solutions Partner Program Agreement (HSPPA).
  • You guarantee that neither you nor any of your designated users will share access credentials to Seismic (username, password) or any of the materials made available to you through Seismic with anyone.
  • Any users you request to have access must be your employees and in good standing.
  • You must reach out to seismic-admin@hubspot.com if you need to remove/swap any user whose status with your company changed.
  • Seismic is an Optional Partner Program, as defined in the HSPPA. The HSPPA terms governing your use of Optional Program shall apply to your use of Seismic.
  • In your use of Seismic, you will abide by the HubSpot Acceptable Use Policy
  • You understand that your use and access will be visible and tracked by HubSpot (including what materials you download) for security purposes.

How to Get Access

Any user at your business who wishes to have access to Seismic must follow the below instructions:

  1. Ensure that you have completed the Confidentiality Training (requirement to gain access).
  2. Make sure that you're a user in your primary partner portal (self purchase) and that you complete the academy course using this email.
  3. Once you've completed the training, fill out the below form with your information.
  4. Once you fill this out, you’ll receive a “Welcome” email from noreply@seismic.com within 5-10 business days.
  5. If you have not completed the two confidentiality lessons, you will not be granted access to Seismic until you do so.

FAQs

  • Yes. 

    We require accurate and up to date information in our systems, which means we will need your certifications to match your current work email. If you've completed the confidentiality course at a previous employer, then we'll need you to transfer your certifications over to your new email/account. 

    There are also times where you might need to complete the course again, but under your new employer email.

    Here is an article on how to transfer certifications.

  • There are a few reasons you might not have received your login information yet.

    1. We have a 3-5 business day SLA after you've completed all the steps. Please be patient with us as we process your account.
    2. You may have missed one of the requirements, such as completing the confidentiality course. Please make sure you follow all of the steps before submitting a request.
    3. If you confirmed you've completed the confidentiality course, but have not received your login information, then there is a chance that your certification is being associated with an old email from your previous employer, or you may have submitted your email in the request form with a spelling error (causing a mismatch). 
    4. If you've confirmed you've done everything correct on your end, yet still don't have access, please reach out to seismic-admin@hubspot.com
  • Seismic is a tier benefit exclusively for platinum, diamond and elite partners. To get access, follow the instructions above.

  • If you're experiencing issues with getting access, swapping users, or removing users, please reach out to seismic-admin@hubspot.com

  • Currently we are allowing up to five users per partner business.

  • In order to remove a user, you will need to email: seismic-admin@hubspot.com with the user you wish to remove. It's good practice to notify us whenever an employee leaves your company, so we can ensure the right employees have access.

    In order to add/replace a user, you will need to have them complete all the steps listed under the "how to get access" section. They will need to complete the training, and then fill out the form.

  • At the moment, you cannot manage your own team users and will need to go through HubSpot in order to make updates.

    We're working with our product team on a solution that will hopefully bridge this gap, and allow you to manage your own users within your team. Stay tuned for updates in 2022.

  • If you previously had access, but no longer do, it is possible that your account was turned off due to dropping below the tier threshold where this platform becomes a benefit.