Software as a Service Benefits
SaaS has its benefits, with the most significant advantage being that you don’t have to install and maintain your applications. It makes it so end-users and large enterprise-level companies can run software applications without downloading anything.
You don’t have to invest in a server or hardware to sustain the software. Instead, a standard computer is often all you need to use SaaS products.
Other benefits worth noting include:
Reduced Costs and Flexible Payments
Most SaaS products are delivered at a monthly or yearly subscription fee with affordable costs. That often makes complex software with high upfront costs much more accessible to people from all industries and company sizes.
Although there are enterprise resource planning (ERP) SaaS vendors, you’ll often find these products provide tiered plans offering a range of services that scale up in price as demand within your organization increases.
Additionally, there are no costs associated with maintaining your on-premise application. There’s no need to shell out a lot of money for expensive hardware or a server to support your team’s needs.
Maintenance on server setups can be pricey, too. With SaaS, you don’t have to worry about that at all. Instead, you can focus on usual business management tasks rather than technical setup, configuration, and maintenance.
Scalability
As we mentioned above, you can scale up your plan in most SaaS solutions based on your needs, company size, and other requirements.
And here's the good news: That also translates to how you can increase or decrease the number of features you have on-demand access to.
With cloud services designed for all types of businesses, you'll undoubtedly find something suitable for your company without overwhelming you or your team with unnecessary functionality. Take HubSpot's plans, for example.
You can get started with the complete HubSpot CRM for free and upgrade to a premium plan later. Or, you can opt-in for just the features you need with the Marketing Hub, Sales Hub, Service Hub, CMS Hub, or the Operations Hub.
Automatic Updates
SaaS model products are updated automatically, so you don’t have to worry about purchasing new app versions or upgrades. All of that is taken care of for you in the cloud. You don’t even have to click an “update” button sometimes — you’ll just get to enjoy new features.
Administrative teams maintain these systems. The structure of the software delivery model is out of your hands. But the tools within are there for you to use.
Accessibility
Another fantastic benefit of SaaS providers is that they are delivered through an Internet connection within your web browser, so the operating system you use doesn't matter. The Mac or Windows compatibility issues often associated with traditional software vendors just don't apply here.
Plus, you can access your software from anywhere at any time. You're not limited to just your work laptop or iPad. And you also don't need to use a dedicated machine with the software installed on it.
Instead, you access the SaaS from any computer or mobile device with a web browser installed. So long as you have your login information, you can access and use the tools you need in real-time, wherever you happen to be.
Customization
Another benefit of relying on SaaS is you can customize which features you want and integrate your SaaS platforms with other tools and apps. One of the best things about SaaS is how different platforms play together.
For instance, HubSpot has integrations available for over 100 different SaaS apps, including services like Kissmetrics and Zapier. Cloud-based service providers can work together much more seamlessly than remote tools ever could.
It truly opens businesses up for untold levels of collaboration.
Are There Any Disadvantages to SaaS?
As with anything else, SaaS also comes with its own set of challenges. However, many find them not to be a deal-breaker. And to most, the pros outweigh the cons.
Let’s explore these potential drawbacks.
Issues Beyond Your Control
If a SaaS provider experiences a service disruption, you might be unable to use the platform for the interruption duration. Yes, on-premises software can have issues too.
But if a cloud service provider has outages, there’s nothing you can tangibly do to fix the problem. You just have to sit tight and wait for it to be resolved.
The same applies if the service changes its offer. For instance, if the company changes its pricing plans, feature availability, or other factors.
And if a service shuts down completely, you might have to find a different SaaS solution altogether. The overall lack of control can be an issue for some.
Security Breaches
With an increase in cyber security threats in general, there is a possibility that a security breach might happen within the SaaS solution you’ve chosen. Cloud security relies heavily on individual user security, too. Selecting good passwords with two-factor authentication helps.
However, the platform itself also needs to have robust security.
No Control Over Versioning
Lastly, if the provider releases or adopts a new version of the cloud application, it’ll typically do so in a uniform fashion. That means the update or new revision will be rolled out to all customers whether or not they want it.
That may result in accounting for extra time and resources for training your team and/or clients and customers.
Streamline Your Business With HubSpot’s SaaS Solutions
Now that we've answered your pressing questions about what SaaS is, consider reaping the benefits of SaaS with HubSpot.
Our solutions are free to get started. You can explore our many SaaS options, including our CRM's forever-free plan, or upgrade to a premium plan for added features once it’s time to scale.
Get in touch with the HubSpot team to see if our Marketing Hub, Sales Hub, or our full CRM can help your startup or business grow and thrive.