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Live Chat Software

Connect with your website visitors in real time to convert new leads, close more deals, and provide better support to your customers.

  1. LCFP.1

    Chat with visitors, prospects, and customers in real time.

    Today’s buyers want information — and they want it now. Use live chat to automatically connect chatters to the right people on your team: Route customer inquiries to your services team, and pass leads to the salesperson who owns that relationship.

    Easily customize your chat widget to match the look and feel of your brand, and create targeted welcome messages for different web pages or segments of your audience so you can connect with the site visitors who matter — right when they’re most engaged.

    Every conversation gets automatically saved and stored in your conversations inbox and on the contact’s timeline so your team has complete context and a crystal clear view of every interaction.

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  2. Chatbotbuilder

    Have unlimited, personalized conversations at scale with chatbots.

    Lighten the load and make it easier for your team to have unlimited, personalized conversations at scale. HubSpot’s live chat tool is fully integrated with a chatbot builder that you can start using for free — no coding required.

    Easily create bots that help you qualify leads, book meetings, provide answers to common customer support questions, and more — so your team can focus on the conversations that matter most.

    And because HubSpot’s chatbot builder is seamlessly integrated with HubSpot’s free CRM, your bots can deliver friendlier, more personalized messages based on information you already know about a contact.

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  3. ConversationsSlack

    Engage in contextual chat conversations wherever you go.

    With HubSpot, all your chat conversations are automatically stored in a universal inbox enriched with data from HubSpot’s free CRM, giving everyone on your team the context they need to craft the perfect response.

    Respond to chats directly from the conversations inbox. Then make follow-up a breeze by taking notes, sending emails, making calls, scheduling follow-up tasks, creating support tickets, and more — right from the inbox.

    Engage in chat conversations on the go: Use HubSpot’s free Slack integration to get chat notifications and respond directly via Slack, or carry out conversations using the HubSpot mobile app.

    Out of the office? No problem. Designate office hours so site visitors know when you’re available to chat, and set up email capture so you can follow up on any chat requests you missed.

    Get Started

Connect with site visitors when and how they want to. Build better relationships.

Add Live Chat to Your Site Today

Start chatting to convert more leads, close more deals, and provide better real-time support.

Start using live chat for free in HubSpot CRM. No integrations required.
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