Free Live Chat Software

Build Better Relationships on Your Website

Connect with your website visitors in real time to convert new leads, close more deals, and provide better support to your customers.
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Engage customers. Drive sales. Offer real-time support.

Chat with website visitors on their terms.

Today’s buyers want information — and they want it now.

  • Automatically connect chatters to the right people on your team
  • Customize your chat widget to match the look of your brand
  • Create targeted welcome messages for different web pages or segments of your audience to start better conversations

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Have personalized conversations at scale.

HubSpot’s live chat software includes a chatbot builder that anyone on your team can use — no coding skills required.

  • Easily create chatbots with canned templates
  • Use chatbots to qualify leads, book meetings, provide answers to common questions, and more

  • Deliver friendly, personalized messages based on contact information stored in your seamlessly integrated HubSpot CRM

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Give your website chat team the context they need.

Every contact's live chat history is automatically stored in a universal inbox.

  • Provide everyone on your team with the full picture of each contact and situation so anyone can craft the perfect response
  • Respond to chats directly from the conversations inbox
  • Take notes, send emails, make calls, schedule follow-up tasks, create support tickets, and more — right from the inbox

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Engage in contextual chat conversations wherever you go.

  • Use HubSpot’s free Slack integration to get chat notifications and respond directly via Slack
  • Carry out conversations using the HubSpot mobile app 
  • Designate office hours so site visitors know when you’re available to chat
  • Set up email capture so you can follow up on any chat requests you missed while being out of office

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Connect with website visitors when and how they want to.

See why businesses use HubSpot to provide personalized support to every website visitor in real time.

  • The chatbot offers us a no-cost service that offers high insight because it’s the first impression for new leads. The frequent questions help us improve our services and processes and the chatbot gives us these nice insights.

    Sean Duhame

    CEO and Co-Founder

    Honeycommb

  • Having all of our customer data in one place fosters better collaboration and ensures that we're approaching every interaction with the full context of that customer's experience with us.

    Rick Mirsky

    Founder and CEO

    Ecom Diversify

  • We can pull reports on people engaging with live chat and then connect those to the search data based on page views… This data is also helping the team identify and qualify leads... It’s turning into a whole new lead funnel.

    Will Riley

    Director of Revenue Operations

    FitzMartin (Marketing Agency for SPOC Automation)

    Add Live Chat to Your Site Today

    Start chatting to convert more leads, close more deals, and provide better real-time support.

    Get started free
    Use live chat for free in HubSpot CRM. No integrations required.