 
      What is HubSpot?
HubSpot is a customer platform that’s designed to scale with your business. From a one-person business to a 2,000+ employee enterprise, HubSpot customer platform has the marketing, sales, customer service, data management, and content management features you need to build the best experience for your customers.
Popular HubSpot Platform Features
Free CRM
Nurture and grow your business with customer relationship management software.
Live Chat
Connect with visitors in real time to convert leads, close deals, and provide support.
AI Content Writer
Ideate, create, and share content in a flash with AI-assisted writing.
Website Builder
Customize your website with an easy-to-use drag-and-drop website builder.
Explore All HubSpot Products
 
              Marketing Software for Small to Enterprise Businesses
Marketing software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale.
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                        Marketing StudioMarketing studio is HubSpot's AI-powered campaign planning workspace that helps teams create content faster, together. 
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                        AI-Powered EmailAI-powered email automates manual email work and delivers personalized content at scale using CRM data. 
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                        Video MarketingClip, repurpose, and optimize content faster with AI video marketing tools. 
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                        Ads SoftwareUse CRM data to create highly targeted ad campaigns and report valuable insights. 
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                        Google AdsBring in more leads with Google Ads using CRM and web analytics data to inform your strategy. 
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                        Exit Intent FormsTurn website visitors into leads with customizable popup forms. No coding necessary. 
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                        Blog SoftwarePublish blog content that drives traffic and conversions with integrated blogging tools. 
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                        Marketing Analytics & Dashboard SoftwareMeasure performance for marketing campaigns with built-in analytics, reports, and dashboards. 
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                        Dedicated IP AddressEnsure your marketing emails get delivered using a dedicated IP. 
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                        Free Online Form BuilderFill your CRM with leads from your website using a powerful online form builder. 
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                        Free Landing Page BuilderCreate and test beautiful landing pages that generate leads and look great on any device. 
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                        Calls-to-ActionConvert visitors into leads with calls-to-action you can personalize, test, and optimize. 
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                        Lead Capture SoftwareCapture leads and automatically sync them to your CRM with HubSpot forms. 
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                        Social Media Management SoftwarePrioritize social interactions to spend more time with the people who matter most. 
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                        Free Email HostingEngage customers and boost clickthrough rates with easy-to-create personalized emails. 
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                        CampaignsView, manage, and act on campaign priorities directly within your marketing software. 
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                        Free Email Marketing ToolsCreate, personalize, and optimize marketing emails without waiting on designers or IT. 
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                        Drag and Drop Email BuilderCreate beautiful, personalized emails with our CRM-connected drag and drop email builder. 
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                        Newsletter BuilderCreate beautiful, engaging emails and send them to targeted contact lists. 
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                        Ad ManagementConnect your HubSpot CRM with popular ad platforms and leverage data to maximize campaign impact. 
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                        Transactional Email SoftwareUse automated transactional emails to send receipts, welcome messages, and more. 
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                        SEO Marketing SoftwareUse in-editor SEO recommendations to increase organic search traffic. 
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                        Marketing Automation SoftwareSpend less time on busy work by automating email campaigns, lead scoring, and more. 
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                        Free Chatbot Builder SoftwareQualify leads, book meetings, provide customer support, and scale conversations with chatbots. 
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                        Free Contact Database & Management SoftwareKeep records up to date with ease. Add contacts and log sales activity with a single click. 
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                        Lead Management & Tracking SoftwareManage all your lead records in one centralized database to streamline outreach. 
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                        Team EmailConnect team email addresses to a universal inbox for easy and efficient collaboration. 
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                        Free Live Chat SoftwareConnect with visitors in real time to convert leads, close deals, and provide support. 
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                        List SegmentationCreate a targeted list of contacts to deliver more personalized marketing campaigns. 
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                        WordPress PluginAccess HubSpot's full suite of tools and features on your Wordpress site with this plugin. 
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                        ABM SoftwareUnite your marketing and sales teams with collaborative tools for account-based buying. 
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                        SMS MarketingLeverage SMS marketing for direct, timely, and personalized customer engagement. 
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                        AI Email WriterHubSpot’s content assistant includes AI email writing software that multiplies your productivity. 
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                        Advanced Marketing ReportingBoost growth using multi-touch revenue attribution and customer journey analytics tools to engage customers. 
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                        Lead ScoringUse AI-driven engagement scoring to identify and prioritize top leads, aiding in closing more deals. 
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                        AI Social Caption GeneratorGenerate social media posts with AI that ideates, refines, and assists you. 
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                        Customer Journey OrchestrationAutomate, optimize, and personalize experiences at scale for improved conversions. 
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                        Lookalike ListsBoost campaign performance with AI-generated lookalike lists. 
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                        PersonalizationPersonalization uses AI to create high-converting experiences with less time and complexity. 
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                        Audience SegmentsDiscover, build, and activate high-intent audiences with AI-powered recommendations and seamless personalization. 
 
              Sales Software for Small to Enterprise Businesses
Powerful sales software to help teams close more deals, deepen relationships, and manage their pipeline more effectively.
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                        Sales Pipeline Management SoftwareBuild an easy-to-follow sales pipeline into the HubSpot CRM platform with a single click. 
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                        Conversation IntelligenceBring the customer's voice directly into your CRM, and make coaching easy for your team. 
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                        Business InsightsGain key insights for your sales team with automatically populated company details from our database. 
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                        Email IntegrationConnect your email to trigger email sequences, log responses, and update contact records. 
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                        Call Logging AppSave time and take better notes by logging calls and details directly into your HubSpot CRM. 
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                        PaymentsTransform your customers' buying experience with natively built CRM-powered payments. 
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                        Sales Tracking SoftwareCreate new deals, assign tasks, and follow sales as they move through the pipeline. 
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                        Task Management SoftwareStore, track, manage, and report tasks and activities to inform relationships with customers. 
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                        Free Scheduling SoftwareShare a link with customers that lets them see when you're free to book meetings with you. 
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                        Forecasting SoftwareInspect deals to make sure your team is on track with a holistic view of your pipeline. 
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                        Deal PipelineAdd deals, assign tasks, and track prospects in one place to keep your deal pipeline flowing. 
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                        CPQ SoftwareStreamline your selling process with our configure, price, quote CPQ software. 
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                        VoIP SoftwareMake calls from inside HubSpot and enjoy automated call recording and logging. 
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                        KPI SoftwareTrack marketing, sales, and service KPIs with data-backed visualizations. 
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                        User Permissions for Your Sales & Marketing TeamsKeep your team organized and efficient by ensuring every user has access to the right assets. 
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                        Salesforce CRM IntegrationSync HubSpot with Salesforce for a reliable, two-way integration. 
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                        Free Meeting SchedulerAdd a meeting scheduler link to your emails and website to set more appointments. 
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                        Sales Reports & Performance ManagementLeverage sales reports to track activity, forecast deals, and gain insight into your funnel. 
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                        Free Sales Leads & Prospecting SoftwareTrack and get notified when a lead visits your website, then follow up flawlessly. 
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                        Sales Automation Tools SequencesAutomate lead rotation, follow-ups, and more with workflows and sequences that drive efficiency. 
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                        Sales Management SoftwareHelp your team close more deals with competitive battle-cards, conversion-ready scripts, and more. 
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                        Free CRM for OutlookBring contact information and CRM tools into your Outlook inbox. 
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                        Free Email Tracking SoftwareGet notified when leads open your emails so you can close more deals with timely follow-ups. 
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                        Free Email Templates BuilderScale your sales efforts by leveraging and creating conversion-ready email templates. 
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                        Email SchedulingReach prospects at the right time by scheduling email deliveries and follow-ups. 
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                        Document TrackingArm your sales team with powerful enablement content and optimize for reps and marketers. 
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                        Customer Profile SoftwareBoost engagement and conversions by leveraging 360° contact profiles to tailor your outreach. 
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                        Call Tracking SoftwareTrack, prioritize, and make calls directly from your browser to maximize efficiency. 
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                        Dashboard & Reporting SoftwareEmpower your team with expert-level analytics insight backed by easy-to-use reporting tools. 
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                        Mobile CRM AppView and respond to contact activity on-the-go with the HubSpot mobile app. 
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                        Custom ObjectsAdd custom fields to your CRM contacts to automate workflows and dive deeper into your data. 
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                        Business Card Scanner AppTurn business cards into CRM contacts in seconds and leave manual data entry in the past. 
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                        AI Prospecting AgentFocus your outreach efforts on quality leads with an AI-powered expert for sales prospecting. 
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                        Outlook IntegrationWork smarter with a free CRM for Outlook that connects all your favorite tools to your inbox. 
 
              Service Software for Small to Enterprise Businesses
Customer service software that helps you deepen customer relationships, connect to the front office, and drive team efficiency.
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                        Service & Support AnalyticsUncover insights with industry-standard reports to deliver efficient and authentic service. 
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                        Automated Customer ServiceEliminate manual processes and focus on solving customer problems with service automation. 
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                        SLA ManagementPrioritize requests based on importance to better meet your customers’ expectations. 
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                        Ticketing SystemOptimize customer service by leveraging one shared inbox to track and prioritize all requests. 
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                        Customer PortalEnhance rep efficiency with a customer portal that allows customers to resolve basic issues. 
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                        Knowledge Base SoftwareCreate a knowledge base that gives customers the information they need to make decisions. 
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                        Free Help Desk & Ticketing SoftwareCentralize all customer requests in one place to help your team deliver a better customer experience. 
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                        Customer Feedback SoftwareShow customers you care by leveraging feedback from CRM-powered surveys. 
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                        Customer Service Software for Small to Enterprise BusinessesNurture relationships and drive efficiency with must-have customer service tools. 
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                        Customer Success ManagementBoost customer value and empower reps to manage business, improve retention, and reduce churn in one platform. 
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                        Omni-Channel Customer ServiceEngage customers on preferred channels and access a 360-degree data view on a unified platform. 
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                        What is Customer Service?Learn what customer service is and the advantages of customer service software. 
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                        AI Knowledge Base AgentTurn support tickets into self-service knowledge base articles with AI. 
 
              Content Marketing Software for Small to Enterprise Businesses
Content Hub is all-in-one, AI-powered content marketing software made for marketers to create, distribute and track content across multiple platforms and channels.
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                        Content RemixEffortlessly repurpose your valuable content to reach new channels and eliminate manual work. 
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                        Content EmbedProduce personalized, reusable content fragments in HubSpot for seamless publishing on third-party sites. 
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                        Brand VoiceGenerate brand-aligned content at scale with HubSpot AI. 
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                        MembershipsCreate a personalized website experience with membership-based content. No plugins required. 
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                        Activity LogsControl user access and permissions and keep logs of website activity to protect your site. 
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                        Free Web HostingHost your site on a fully managed and optimized infrastructure that scales with you. 
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                        Free SSLSecure your content and lead data with standard SSL on all HubSpot-hosted content. 
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                        Website BuilderCustomize your website with an easy-to-use drag-and-drop website builder. 
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                        Free CMS toolsStart a blog or build a website from scratch with a best-in-class suite of content tools. 
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                        Single Sign On IntegrationEnable your users to log in quickly, conveniently, and securely using SSO. 
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                        Website Monitoring Tools for IT TeamsSecure your business's online presence with uptime monitoring and threat detection. 
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                        Website Themes and TemplatesCustomize your online presence with pre-built website themes and page templates. 
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                        AI Content WriterIdeate, create, and share content in a flash with AI-assisted writing. 
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                        AI Website GeneratorEasily create a website with a free AI builder that designs a single-page site from simple prompts. 
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                        Custom Domain ConnectionBoost brand trust and recognition by connecting your custom domain to your website for free. 
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                        Case Study GeneratorPublish case studies easily by uploading transcripts or notes to HubSpot and letting the case study generator do the work. 
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                        Podcast SoftwareCreate and publish podcasts effortlessly with HubSpot’s AI, generate scripts, and track impact with analytics. 
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                        AI Content AgentScale your content creation efforts with an AI-powered expert that amplifies your marketing. 
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                        Content PersonalizationUse CRM data to scale and personalize marketing, connecting effectively with your audience. 
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                        Personalization TokensTurn your CRM data into tailored emails, landing pages, and web content for every prospect. 
 
              Data Management Software for Small to Enterprise Businesses
Data management software breaks down data silos and creates a single source of truth that empowers smarter business decisions.
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                        Programmable Automation SoftwareCreate custom programmable automation using JavaScript for every business process. 
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                        Data Sync SoftwareUnite all of your customer data in one CRM platform with this powerful two-way data sync. 
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                        Data Quality SoftwareKeep your data clean, clear, and under control with data quality software that does the heavy lifting for you. 
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                        Snowflake DataConnect your HubSpot data to your Snowflake instance quickly. 
 
               Commerce Hub
                  Commerce Hub
                Commerce Hub
Powerful and easy-to-use commerce tools to help your business bill your customers and collect revenue.
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                        InvoicesEasily create, send, and track professional invoices from HubSpot’s customer platform. 
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                        Payment LinksCreate and share payment links to get paid faster in just a few clicks. 
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                        SubscriptionsAutomate subscriptions and billing with HubSpot, saving time and tracking recurring revenue efficiently. 
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                        QuotesGenerate sales quotes, obtain e-signatures, and process payments directly where you manage your deals. 
 
              HubSpot's Customer Platform Powered by Breeze
HubSpot's customer platform unifies marketing, sales, and service teams on an AI-powered Smart CRM, offering tools and integrations for the entire customer journey.
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                        AI Customer AgentSupport every stage of your customer journey with one AI agent that works across marketing, sales, and service. 
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                        AI Data AgentYour AI customer expert that researches, analyzes, and delivers instant answers about your customers. 
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                        AI AssistantYour AI business companion that understands your customers, deals, and processes, and works alongside you in HubSpot. 
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                        AI StudioDiscover, customize, and deploy HubSpot's AI agents and custom assistants. 
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                        Whatsapp IntegrationConnect WhatsApp Business to HubSpot for seamless customer communication, conversation tracking, and stronger relationships. 
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                        Sensitive DataSafely store and manage your sensitive data in HubSpot Smart CRM to enhance business processes securely. 
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                        Shared InboxCentralize messaging tools in one inbox to streamline and personalize conversations with prospects and customers. 
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                        CRM CustomizationCustomize your CRM to access essential data quickly, minimizing distractions and enhancing team efficiency for customer focus. 
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                        AI SummarizationEnhance efficiency with AI in HubSpot for reporting, quick responses, and scalable support through summaries. 
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                        Data EnrichmentEnhance company and contact records to make data-driven decisions and convert top opportunities. 
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                        Breeze AIBreeze is the complete AI solution to enhance productivity and growth, automate tasks, and quickly gain actionable insights. 
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                        Form ShorteningBuild optimized forms with Breeze Intelligence autofill to enhance conversion rates. 
 
              HubSpot Comparisons
Check out head-to-head comparisons of HubSpot’s marketing, customer service, sales, content management, and CRM features vs. other leading software platforms.
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                        Salesforce vs. HubSpotDecide which top-rated CRM and sales software is right for your growing business. 
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                        Pipedrive vs. HubSpotSee how HubSpot and Pipedrive compare across some of the most critical CRM capabilities. 
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                        Mailchimp vs. HubSpotDetermine what’s best for you and your team when evaluating marketing tools. 
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                        Wordpress vs. HubSpotLearn how CMS Hub takes the pain out of managing your site, and allows you to focus on growth. 
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                        Zoho vs. HubSpotPick the CRM platform that streamlines operations and successes of every team of your business. 
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                        Marketo vs. HubSpotChoose the right Marketing Automation platform for your business. 
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                        Active Campaign vs. HubSpotSee how these platforms stack up when it comes to building delightful customer experiences at scale. 
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                        Microsoft Dynamics vs. HubSpotLearn the importance of having centralized sales software by comparing HubSpot and Microsoft Dynamics. 
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                        Pardot vs. HubSpotDecide which top-rated marketing automation platform is right for your business. 
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                        Calendly vs. HubSpotLearn how HubSpot is a strong alternative and reduces busy work for sales and service reps. 
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                        Eloqua vs. HubSpotCompare marketing automation tools side-by-side to effectively manage marketing campaigns. 
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                        HubSpot vs. ZapierSee which powerful integration solution is the best fit for your business. 
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                        Act On vs. HubSpotDetermine the best marketing platform to power your business's growth. 
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                        Unbounce vs. HubSpotChoose the best landing page builder to generate leads and run successful marketing campaigns. 
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                        Insightly vs. HubSpotEvaluate two popular CRM options that best suit your needs. 
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                        Agile CRM vs. HubSpotPick a CRM that helps you focus on building great relationships and winning new business. 
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                        Sitecore vs. HubSpotInfluence how your customers view your business by choosing the best CMS to suit your needs. 
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                        Craft CMS vs. HubSpotSee if an open-source or cloud-based CMS is best for your business needs. 
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                        Rd Station vs. HubSpotSee which platform has powerful, but not overpowering marketing features for your business. 
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                        Drupal vs. HubSpotChoose the best CMS to suit your needs and influence how customers view your business. 
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                        Acuity Scheduling vs. HubSpotSpend less time organizing your sales and service team calendars with the right meeting scheduler. 
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                        Instapage vs. HubSpotDetermine what’s best for you and your team when evaluating landing page builders. 
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                        Mixmax vs. HubSpotFind the right meeting app that seamlessly integrates with your business. 
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                        Wufoo vs. HubSpotConvert visitors into leads with the right form builder software. 
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                        HubSpot vs. Tray.IoAutomate workflows and sync data between apps with the right automation software for your business. 
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                        Service Cloud vs. HubSpot Service HubSee how HubSpot and Salesforce Service Cloud compare across important software capabilities. 
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                        HubSpot vs. FreshdeskFind the best solution to effectively distribute work across your customer service team. 
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                        Intercom vs. HubSpotChoose the right customer service solution to help prioritize your customers. 
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                        Zendesk vs HubSpotEvaluate top-rated customer service software capabilities to delight customers at scale. 
Frequently Asked Questions
The HubSpot customer platform is an AI-powered ecosystem that brings together all the tools businesses need to grow better. With natively-built marketing, sales, customer service, website content management, and data management software, open APIs, single sign on, and hundreds of certified integrations, the HubSpot customer platform is the single source of truth businesses need to offer remarkable customer experiences at every stage of growth.
Businesses choose HubSpot because it brings together all their marketing, sales, content, data managem, and service tools in one place. With HubSpot, teams can work together seamlessly, make smart decisions using customer data and AI, and get things done efficiently without the headaches of juggling different tools or missing pieces of information.
HubSpot offers marketing, sales, content, customer service, and operations products built on top of its AI-powered Smart CRM.
HubSpot provides privacy and security protections on their sensitive data that enable our customers to operate our products in compliance with HIPAA. 
These include security features like comprehensive audit logging, advanced authentication features, inactive session timeout, account security recommendations, application level per tenant encryption, and more. Please refer to our Trust Center for resources on storing sensitive data to ensure that you use our products and services in a way that supports your HIPAA obligations.
The HubSpot BAA is included by reference in the Sensitive Data Terms for our Covered Entity and Business Associate customers storing protected health information in their account.