Free Help Desk & Ticketing Software

Give Customers the Support They Deserve

Keep track of customer requests in one unified help desk so your team can stay organized, manage tickets, easily prioritize work — and ultimately find solutions for customers faster.

Better support. Better response time. Better relationships.

Manage tickets in one powerful command center.

  • Log, organize, and track all your customers’ inquiries in one dashboard that’s accessible to your entire team
  • Never question the status of a ticket, where it is in the queue, or how long it took to get resolved
  • Keep track of support metrics like response time, ticket volume, and more so you can provide a better customer experience

Get started free with HubSpot's help desk and ticketing software

Leverage a centralized help desk to automate tickets.

  • Use automation so you spend less time on manual data entry, and more time helping customers succeed
  • Automatically create a detailed ticket when a customer fills out a form, sends an email, or reaches out through live chat
  • Route tickets to the right person on your team for knowledgeable support

Get started free with HubSpot's help desk and ticketing software

Prioritize requests and resolve tickets faster.

  • Tackle the most critical issues first by prioritizing support requests
  • Assign owners and stages to tickets, and HubSpot will organize them into a personalized pipeline for each team member
  • Get all the context to deliver personalized support with helpful information about customers' history, product details, service issues, and more

Get started free with HubSpot's help desk and ticketing software

Build the foundation for exceptional customer support with easy-to-use help desk software.

See why businesses use HubSpot to find solutions faster and exceed customer expectations.

Start turning customers into promoters.

Use HubSpot’s help desk and ticketing software to delight customers with top-notch customer service.

Free to start. Affordable as you grow.