Customer Service Software That Puts Customers First
Build a delightful customer experience and grow through customer success with easy-to-use customer service software. Service Hub is connected to HubSpot's full CRM platform to help you deliver authentic service and turn customers into promoters.
Customers want knowledge, speed, and genuine human interactions. See why businesses use HubSpot to find solutions faster and exceed customer expectations.
Service Hub has been a game-changer for us in how we communicate across teams and solve customer issues. Having all of our customer data in one place fosters better collaboration and ensures that we're approaching every interaction with the full context of that customer's experience with us.
Founder and CEO
A clear view of what tickets are a priority, so we can handle the big issues first while sprinkling in some smaller issues has had a direct impact on our team’s results. In the tracking in Service Hub, we’ve seen a rise and normalization of customer engagement scores and a steady decrease over time in ticket volume. Overall, we’re just operating at a higher level.
Director of Services
The move [to Service Hub] gives us the visibility we were missing and helps us distribute the work more efficiently among teams…we created [a new approach] to take the pressure off our support team. HubSpot gave us the flexibility to make these kinds of changes on the fly and navigate everything smoothly.
Director of Marketing
Anytime you have a more robust picture of a customer, your interactions with the customer are going to be better. HubSpot gives us that complete picture.
Director of Customer Success
Start growing your business through happier, more successful customers.
HubSpot Service Hub helps you put the customer first with tools that enable your team to connect with them when and how they want to.