Announcing the new VP of Global Partner Strategy & Operations

An important announcement from Hunter Madeley, HubSpot Chief Sales Officer

At INBOUND this year, we announced that we’re significantly expanding the HubSpot platform with new products across all three Hubs. And that growth is only going to continue. As we enter this new phase of HubSpot as a multi-product platform company, we need someone to lead a team that will help our customers grow within the HubSpot ecosystem. I’m excited to announce that David McNeil will be taking on this critically important role for HubSpot.

After three years of leading our Agency Partner Program, David will now be at the helm of our customer sales team, building the strategy and operations model for how we support selling products and services into our growing install base. David’s experience supporting our partners will be crucial here as we continue to improve our approach to selling to our customers, and integrating our partner ecosystem into that motion.

I’d like to personally thank David for the hard work he’s put in over the past three years to improve the foundation of the program, always putting the growth and success of our partners first. I know he’ll continue to be a great partner and advocate for us as the partner program continues to grow, and can’t wait to see what’s in store for him in this new role.

With David taking on this exciting new opportunity, we’re thrilled to announce that Katie Ng-Mak has been promoted to VP of Global Partner Strategy and Operations. She will lead our efforts to support, grow, and evolve the program.

Recognize Katie’s name? If you’re based in North America, you have likely worked with Katie in the past. She’s been part of HubSpot and the HubSpot Agency Partner Program since the start, most recently as the VP of North America Agency Partner Sales.

Katie’s been one of our stars on the Sales team. She’s been at HubSpot for almost 9 years, starting way back in 2009 as a sales rep after earning her MBA at Harvard Business School.  She’s done it all - she launched and led HubSpot’s international direct sales channel, selling into 34 countries across Europe-Middle East, Asia-Pacific and Latin America regions before moving into the partner channel.  She’s moved up the ranks in sales leadership, and she’s been deeply involved in the building of our partner community, particularly in the US.  What I love best about Katie, though, is how much she cares about her customers, partners, and co-workers. Katie’s a leader and mentor inside of HubSpot; she’s been an active supporter of our Women in Sales efforts and our People of Color at HubSpot (PoCaH) efforts and is a passionate developer of our diversity & inclusion culture within the global sales organization.

You’ll also see more of JD Sherman, HubSpot President and COO. He’ll be taking on an expanded role within the partner community, working closely with Katie as the formal executive sponsor of the partner program. Like Katie, JD is passionate about our partner community, and is looking forward to strengthening our relationships with partners to continue to grow better as we go to market together.  

What does this mean for the future of the program? Partners will continue to be a critical piece of HubSpot’s business and growth -- and family! Now is a time where we not only need to keep that momentum going, but also evolve our partnership to grow better together. No other leader is better positioned to help us achieve that growth than Katie. She brings a tremendous amount of passion for and knowledge of the partner community, and I cannot wait to see her expand her role to drive success across functions, geographies, cultures, and partner types.

Katie will be working closely with the global partner leadership team across the HubSpot partner marketing, sales and services teams. Learn more about the amazing team we have supporting the partner program around  the globe.

Hunter Madeley


Hunter Madeley
Chief Sales Officer, HubSpot