Partners now have the functionality to reply to the reviews on your agency directory profile.
We heard your feedback. You wanted a way to reply to the reviews your agency receives on your directory profile, and as of today, now you can. Whether you want to delight a happy customer or handle a client with a negative review, you now have the tools to respond in a timely and strategic way.
You can respond to any review on your profile by following the steps in this knowledge base article.
Additional details:
Responding to positive reviews:
Responding to negative reviews:
More details and examples of responses to positive and negative reviews can be found in HubSpot’s Ultimate Guide to Customer Reviews.
Want to encourage your website visitors to check out your agency directory profile and reviews? You can now embed a directory badge on your site using this code:
<a href="ADD YOUR AGENCY DIRECTORY PROFILE URL HERE?badge=agency-directory"><img src="https://cdn2.hubspot.net/hubfs/53/Agency-Directory-Colour-Small.png" alt="Read our Reviews on HubSpot’s Agency Directory"width="150px"></a> |