Business goals are the targets a company wants to achieve in a set period. You can split these goals into short-term and long-term objectives.
For example, you can plan to hire 12 customer service reps before the year ends (short-term) or increase employee satisfaction by 30% in five years (long-term).
You can employ the 5 R's for effective goal setting. The 5 R’s of goal setting are relevant, realistic, results-oriented, resourced, and reviewed. And if your goals tick off these 5 R’s, you can attain the results you need to drive your organization toward success.