Product Updates > Sales Hub

Meet Prospects and Customers Where They Are with Facebook Messenger

What is it?
Now live is a free Facebook Messenger integration that enables you to create a Messenger bot welcome experience on your Facebook Business page and manage all of your Messenger conversations from your Conversations inbox.

In addition to the above, Sales Hub and Service Hub Professional and Enterprise tiers are able to automatically connect prospects and customers to the right people on your team (paid seats within Sales Hub and Service Hub only).

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[Now Live] Floating Notifications

What is it?
In HubSpot, you’ll now see a floating notification in real time at the top right of your screen when one of your teammates mentions you in an activity on a HubSpot CRM record.

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[Now Live] Insight into “Not Sent” Sales and Marketing Emails

What is it?
Live for both Sales and Marketing emails, “Not Sent” notices on a HubSpot CRM contact timeline now include a specific reason for the failure to send.

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[Now Live] Rotate Leads to Teams and Custom Owners

What is it?
Now live is the ability to both rotate leads to a Custom Owner (HubSpot user) property and rotate leads between a Team within Workflows.

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[Now Live] Set Automatic Email Reminder for Meetings

What is it?
Now live is the ability to send automatic reminder emails to prospects who book meetings with you through your meetings link.

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[Now Live] A New Outbox Helps Keep Track of Emails Sent via Sequences

What is it?
The new outbox for sequences helps you keep track of all your teed up sequences emails.

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