Here's What's New in HubSpot.

Welcome back to our product updates blog! Here’s a rundown of the new features and tools you can now take advantage of. Drumroll please….

Here at HubSpot, we’re on a quest to become the #1 CRM platform for scaling businesses. We’ve made key updates this month to get us closer. Let’s review!

Welcome back to our Product Spotlight! This blog is a full rundown of what’s new at HubSpot, from tools to adjustments. Let’s review our March updates. Ready? Okay, let’s dive in!

Welcome to the latest Product Spotlight video.

Welcome to our latest fully remote Product Spotlight video.

Welcome to our latest fully remote Product Spotlight video.

If you’re a Marketing Hub customer, it’s possible you’ve encountered any of the following three issues with your contact tier pricing: 

With more than 86,000 customers from more than 120 countries across the globe and (not to mention HubSpot’s expanding product lines), your needs as HubSpot customers grow more diverse by the day. In parallel, our partner community has grown beyond just marketing agencies to businesses focused on a wide range of solutions. While our partners have bent and flexed over the years to meet new demand, our Solutions Directory has remained stagnant. 

Now live is the ability for you to integrate your accounting system with HubSpot CRM using the HubSpot accounting extension API. You can also use one of the four apps already built using the accounting extension API including HubSpot-built apps for QuickBooks Online and NetSuite, and third-party apps for Xero and Nubox.

INBOUND 2020 HubSpot Updates in Less Time Than a Coffee Break

INBOUND is the most exciting time of the year here at HubSpot, and this year is no exception. With an all new, one of a kind online-event experience, INBOUND 2020 is our most innovative event yet - featuring dozens of breakout sessions and keynote speakers like Alicia Garza, Bob Iger, Van Jones, John Legend and more.

Now live is the ability for you to send email campaigns directly from WordPress

Your website is your modern-day storefront and we’ve seen more businesses than ever go digital over the last couple of months. Marketers and business owners are improving their digital marketing efforts which include capturing emails and engaging with contacts.

Now live is the ability for you to get notified directly on the contact record when a Zoom cloud recording becomes available. In order to get this new feature, you will need to re-authenticate Zoom within your HubSpot portal.

Now live is a revamped Zoom settings page in HubSpot that allows you to more easily and effectively manage your registrant and participant sync information for webinars.

All of us on the product marketing team at HubSpot know that these are challenging times. We hope that we can give you a little bit of comfort by delivering our regular monthly product update to you from the safe, physical distance of our own homes. Welcome to our next fully remote Product Spotlight video.

All of us on the product marketing team at HubSpot know that these are challenging times. We hope that we can give you a little bit of comfort by delivering our regular monthly product update to you from the safe, physical distance of our own homes. Welcome to our fourth, fully remote Product Spotlight video.

Now live is a new HubSpot-built app for Sansan, a business card management software company. Sansan stores business card data so that you and your teams can see each other's networks, track where valuable contacts were met and more.

With one click, add all your video conferencing information to the meeting widget in the HubSpot CRM.

All of us on the product marketing team at HubSpot know that these are challenging times. We hope that we can give you a little bit of comfort by delivering our regular monthly product update to you from the safe, physical distance of our own homes. Welcome to our third, fully remote Product Spotlight video.

1. Create a Slack channels with deal/company workflows
2. Regularly post important KPIs using reports command
3. Write notes to/from your Slack channel

Today, HubSpot is launching new Account-Based Marketing tools in HubSpot. Marketing and sales teams can now unite to deliver better buying experiences to their highest value accounts. 

All of us on the product marketing team at HubSpot know that these are challenging times. We hope that we can give you a little bit of comfort by delivering our regular monthly product update to you from the safe, physical distance of our own homes. Welcome to our second, fully remote Product Spotlight video.

As per usual, we’ll walk you through everything that’s new across the HubSpot product. This month, our video starts off with a personal tour of the brand new CMS Hub.

Now live is the ability for you to leave ratings and detailed reviews in the App Marketplace to help other customers, and the provider, understand how an app is performing.

March was a month unlike any other. All of us on the product marketing team at HubSpot know that these are challenging times. We hope that we can give you a little bit of comfort in this new normal we are all navigating by delivering our regular monthly product update to you from the safe, social distance of our own homes.

Now live is a new version of the existing Jira integration for HubSpot. The previous version was built by Atlassian. Over the past few months, Jira has transferred ownership of that integration to HubSpot so that it is now a HubSpot-built, native integration.

February may be the shortest month of the year -- but you wouldn’t know it from all of the exciting product updates going on here at HubSpot. In this video, we'll give you a personal tour of all the best.

HubSpot’s App Marketplace is full of a diverse collection of nearly 400 apps designed specifically to help you and your teams get the most value you can out of HubSpot. But everyone once in a while, two pieces of software you love haven’t gotten around to building an integration, leaving you with a gap that needs filling for your specific need.

This month we’re highlighting all the awesome features of Marketing Hub Enterprise 2020. On January 9th, we launched a completely reinvigorated version of our highest marketing tier; in this video, we’ll walk through the highlights.

Now live is the ability for you to turn on two-way contact sync between HubSpot and Shopify -- which means you can keep both Shopify and HubSpot updated with the most recent information about your customers.

December was yet another month full of new features. In this video, we'll give you a personal tour of all the best.

To have a strong, reliable integration that you can trust, you need to understand the issues that are blocking data when syncing from one system to another. That’s exactly what this new and improved “Sync Health” tab for HubSpot’s Salesforce integration does with three major changes:

October was yet another month full of new features. In this video, we'll give you a personal tour of all the best.

The HubSpot WordPress plugin now provides a dashboard that shows you the number of contacts you’ve generated on your site and gives you the ability to view your HubSpot contacts and lists without leaving WordPress.

Now live is the ability to create an email signature for each team email you have connected to Conversations.

You use chatflows to give your customers fast responses to contextual questions at any time or day of the week. That means for some of you, the chatflows you build out gain complexity over time as you add in additional if/then branching to assist your customers get what they need.

Now live are three improvements to chatbot session timeouts that will give you more accurate reporting and your site visitors a better experience:

1. The default open time for a conversation has changed from"indefinite" to 24 hours
2. As a result, all abandoned bot sessions older than 24 hours will be automatically classified as “abandoned”
3. The options for “indefinite”conversation lifetime has been removed

Your customers expect fast responses to their questions regardless of whether your team is at their desk or on the move.

Until today, when you used Conversations in HubSpot’s mobile app, you could only respond to live chats from your customers. That means you couldn’t respond to email or Messenger conversations on the mobile app like you could on your desktop, which added friction to your day if you’re someone who needs to get work done on the go.

Now live is the ability for you to prioritize the order in which your chatflows display on website.

Imagine your company is hosting a massive event and, as a marketer, you want to drive promotion for that event to increase signups via live chat or chatbots. You build a new chatflow specifically to promote this event -- but there are already other standard chatflows live on your website. Now what?

The HubSpot Video icon and the ability to insert videos is now live within the templates and sequences tools -- empowering you to easily share personal-feeling video content from the day-to-day tools you use inside HubSpot.

INBOUND is the most exciting time of the year here at HubSpot. It’s when thousands upon thousands of people join us in Boston to hear inspiring and transformative keynotes from folks like Janelle Monáe, Bryan Stevenson, Chip and Joanna Gaines, and more.

Now live is a new alert system that will notify you when actions in your chatflows have been disconnected.

In the past, there has been some confusion with chatbots passing conversations off to agents who were not available. Previously, you could have handled this manually by having all of your team members toggle themselves “offline” when away. However, we’re all human and it’s easy for a rep to forget to sign off before leaving the office for the day -- which leads to bots that continue collecting information and forwarding leads and customers to agents who aren’t actually at their desks. Not a great customer experience.

July was yet another month full of new features. In this video, we'll give you a personal tour of all the best.

Now live is a refreshed version of HubSpot’s highly used Zoom integration that now supports syncing webinar data. This release gives you the ability to view and use detailed webinar attendee data, along with new Zoom contact properties that give you an overview of your users and their webinar interactions.

Now live is the ability for you to communicate privately with colleagues on any Conversation thread in real-time within the HubSpot Conversations inbox.

June was yet another month full of new features. In this video, we'll give you a personal tour of all the best.

The HubSpot for WordPress plugin now works with WP Engine's StudioPress pro themes to streamline the process of creating and setting up lead capture tools on your website.

May was yet another month full of new features. In this video, we'll give you a personal tour of all the best.