We are pleased to announce that HubSpot has been named the #8 winner of the annual Glassdoor Employees’ Choice Awards in Singapore, a list of the Best Places to Work in 2020.
Unlike other awards, there is no nomination or application process, instead it’s entirely based on employee feedback shared anonymously on Glassdoor. To determine the winners of the awards, Glassdoor evaluates all company reviews shared by employees over the past year regarding the culture, workplace, and their jobs. We’re honored to be recognized as a leading organization for employee happiness and engagement based on employees’ reviews of working in HubSpot Singapore.
HubSpot’s APAC Director of Customer Success, Simon Wong, commented on the accolade by sharing: “HubSpot Singapore is only about four years old and employee-size wise, still relatively small compared to some of our competitors with offices in Singapore. That means we’re still just getting started; we have a lot of work ahead of us in building company culture and our workplace locally. So for HubSpot to be named a Best Place to Work in Singapore in 2020 by employees on Glassdoor is a recognition that amidst the challenges we face in an extremely competitive market, we're still managing to do culture right. That culture is a lot more than benefits and perks, and every one of us plays an important role in building a company we love. Employees’ active participation in evolving our culture as we continue to grow is what I truly love about our culture here in Singapore.”
HubSpot’s company culture is built around flexibility, autonomy, transparency, and our values of HEART (humility, empathy, adaptability, remarkability, transparency). These values are defined in our Culture Code, a 128-slide deck about what we believe and who we aspire to be as a company. The deck was first published in 2013 by our co-founder and CTO, Dharmesh Shah, and has been iterated on 20+ times as our company has grown, scaled and changed. But at its core, the Culture Code is meant to reflect the way employees today do their best work, and that aspect, along with employee feedback, is what helps direct the deck’s adaptations.
Along with evolving the Culture Code and HubSpot’s core values as we grow and scale globally, we focused on growing a few key aspects of Singapore’s office culture in 2019:
Learning and Development: We encourage employees to “always be growing” both personally and professionally at HubSpot. That motto is brought to life through a dedicated Learning and Development team in Singapore, our continuous learning and growth opportunities, and our career growth and promotion planning to ensure SingSpotters have every resource possible to grow better in their careers. One big project we implemented in 2019 to better streamline growth was regionalizing our onboarding program. That means that new hires now have their first-day experience and full onboarding and training in Singapore (instead of traveling to our Cambridge, MA HQ which proved to be a big, and sometimes stressful, commitment for employees). Today, new hires from our offices in Sydney, Tokyo, and Singapore attend onboarding in HubSpot Singapore for up to three weeks of training, informative panels, ask me anythings with leadership, and more to ensure they start learning from day one.
Psychological Safety: Creating a workplace where our employees feel safe, respected and listened to is a top priority for our leadership team at HubSpot. That’s why in October 2018, we developed psychological safety trainings and workshops for managers and their teams. We kicked off the training globally in Singapore in early 2019, and our Management & Leadership Development team flew in from HQ to visit and conduct the first trainings. These trainings were designed to both teach managers how to build trust and psychological safety on their teams, and how to teach other managers and leaders to listen better in order to do the same. There were two Manager ThinkSpace sessions around psychological safety, the first on how to build that trust and the second on how to incorporate psychological safety into a manager’s team onboarding process. We also hosted a separate workshop for all employees of every level across HubSpot around how to talk about psychological safety with their team.
Diversity & Inclusion: Our goal with diversity and inclusion programming at HubSpot is to create a globally inclusive culture spanning diversity of gender identity, age, ethnicity, nationality, sexuality, color, language, perspective, socioeconomic status, thought, and more. Globally we have four active and growing employee resource groups (ERGs) designed to create safe spaces for employees in work, as well as provide resources, support, and networking internally and externally. In Singapore, we’ve recently launched our own chapter of HubSpot’s LGBTQ+ Alliance with a mission to generate awareness and understanding of LGBTQ+ issues through education, promote allyship, and support the LGBTQ+ community both at HubSpot and around Singapore. Our Women@HubSpot ERG is also very active in the Singapore office, taking part in the global International Women’s Day celebrations each year and running internal initiatives to promote women and allies across HubSpot.
A huge thank you to HubSpotters who took the time to share their perspectives on what it’s like to work here. We appreciate the valuable feedback as it only helps us grow better. Below are just a few words employees shared on Glassdoor that contributed toward the award and make us feel grateful for the recognition:
“It is a company with a great culture, co-workers, managers and (of course) benefits! The company truly empathizes with its employees and creates an environment where it allows us to perform to the best of our capabilities and at the same time maintain a great work-life balance. For example, I had great support throughout my pregnancy and was able to have alternative work arrangements when needed. This enabled me to enjoy the best of both worlds!” HubSpot Singapore Glassdoor Review
“HubSpot values personal development and growth of every single employee. The culture of growth and learning is seen in so much that we do - monthly new hire panel, new hire training program, workshops, AMAs, Specialized Training, Company Wiki and our Internal Online Learning Center. The leadership here is extremely transparent - we even have access to the decks/documents from their off-sites. The extremely feedback-centric culture might feel a little uncomfortable at the start but soon enough, you'll look forward to receiving them and eventually delivering some of your own. One of the rare perks I don't see often in other organizations will be my one-on-one weekly sessions with our Managers and Team Leads. These sessions have been truly critical in removing my learning roadblocks and accelerating my growth at HubSpot. The icing on the cake is the free books program and annual tuition reimbursement of $5k available to us to spend on educating ourselves. Overall, I'm just extremely grateful to be in an organization that values our personal growth and development - putting in place all they can to help us become the best versions of ourselves.” HubSpot Singapore Glassdoor Review
“HubSpot has always made me feel welcome and included right from the very first interview I had with them. Joining the company has just shown how much effort has been put in to ensure this is an inclusive and accepting workplace. From the trust the company puts in their employees to the amazing benefits, I could not ask for a better place to work at.” HubSpot Singapore Glassdoor Review
We continue to utilize employee feedback to create a culture we, and employees, are proud of. Being named a 2020 Best Place to Work in Singapore by Glassdoor’s Employee Choice Awards is a testament that we’re headed in the right direction. So, thank you again to our employees in Singapore for continuing to speak up and share your thoughts and ideas on ways we can continue to improve as we grow bigger and better in 2020 and beyond.
Interested in joining HubSpot Singapore? We’re hiring globally in 2020. Visit our careers website to learn more about our departments, locations, and open roles.
Originally published Dec 11, 2019 12:00:00 AM, updated December 11 2019