Lead Management & Tracking Software

Complete sales activities, see detailed company and contact records, and view communication history in one place so you can manage leads without the hassle.

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Manage and Follow Up With Leads All in One Place

Get set up in seconds to start managing sales leads without the hassle.

Get free CRM

Works with Gmail, G Suite, and Outlook or Office 365 for Windows

Personalize your sales outreach without digging for details.

  1. hubspot-crm-lead-management-timeline

    Spend less time preparing for your follow up.

    Cut down on the amount of time you spend preparing to make a sales call or send an email.

    HubSpot CRM automatically publishes emails, recorded calls, and sales notes to a contact’s timeline so you can quickly find the information you need to personalize your follow-up.

    With contact details, company information, and historical communication right at your fingertips, you can easily revive cold leads or tailor your pitch to new prospects without hunting for an opener.

  2. hubspot-crm-lead-management-email

    Save time by following up with leads right inside HubSpot CRM.

    Stop juggling multiple tools. Access contact details and follow up with leads all in the same place.

    Make sales calls, send emails, assign tasks, and more without ever leaving the HubSpot CRM. When used with HubSpot Marketing, automatically assign new leads to the right sales reps, create follow-up tasks, and add new deals to your pipeline.

    Best of all, HubSpot CRM automatically logs your sales activities so you can spend more time working through your pipeline and less time on busywork.

  3. husbpot-crm-lead-management-sales-dashboard

    Track sales activity across your whole team.

    Make sure your leads aren’t slipping through the cracks.

    Use HubSpot CRM’s free dashboard to see how many sales calls were made, emails sent, meetings held, and tasks completed by each individual sales rep – and your team as a whole.

    Spot productivity and pipeline trends across any given period of time, and drill into the details with a single click to make sure critical follow-up activities are being completed on time.

The Free CRM That Goes Far Beyond Contact Management

Contact & Lead Management

Add company and contact records, log sales activities automatically, and easily keep records up to date. See every interaction you've had with contacts, and use this data to build campaigns that close more deals.

Pipeline Management

Add deals to your CRM with a single click, assign tasks to push deals forward, and track progress in your dashboards.

Contact & Company Insights

Get insights your sales team will actually use by automatically pulling company details from our database of over 20 million businesses.

Email Tracking

Know the second a lead opens an email, clicks a link, or downloads an attachment — then send a perfectly timed follow-up.

Email Templates & Documents

Turn your most effective and repetitive sales emails into templates, and build a library of documents that you can access inside your inbox and share with your entire team.

Gmail & Outlook Integration

Out-of-the-box integration with Gmail, G Suite, and Outlook or Office 365 for Windows. Access email templates, contact and company info, and more right inside your inbox.

Facebook & Instagram Lead Ads

Create lead ads for Facebook or Instagram that automatically capture contact information and sync with your HubSpot account.

Forms

Build mobile-optimized forms, pop-ups, banners, and slide-ins to convert visitors into leads, and add them to any web page.

Contact Activity

See detailed interactions between a contact and your website in a single place, including page views, form submissions, sales activity, and more.

Conversations Inbox

A universal inbox that gives your sales, marketing, and customer service teams one place to view, manage, and reply to all conversations from live chat, bots, or team email aliases.

Meeting Scheduling

Create a scheduling link that you can share with prospects, giving them the power to book time on your sales team’s calendar.

Live Chat & Bots

Connect with website visitors in real time to convert new leads, close more deals, and provide better support to your customers. Use bots to automate and scale your live chat conversations.

FAQs

  • Lead management is the strategy that sales teams use to understand which stages of the pipeline their deals are in. This tracking helps sales teams know whether a lead or prospect is on a path to closing. Many companies choose to use software that streamlines this process and uses automation to encourage leads through the sales process with workflows and targeted marketing.

     

    HubSpot lead management software does exactly that. Instead of using manual tracking, let your sales team leverage the power of a fully automated tracking system. Instead of manually triggering flows or reaching out manually, they’ll be able to use HubSpot lead management smart functionality to trigger interaction at exactly the right time.

  • Popular features of HubSpot lead management include:

    • Engage with your leads automatically right from within your CRM contact record
    • Automatically update the lead record as soon as a call or email takes place
    • Record all of your customer calls from right within your browser and log them directly to the contact record
    • Make use of templates and automation to make customer follow-up easy
    • Built-in team-wide analytics to understand performance at a macro and micro level
  • HubSpot’s lead management is part of Sales Hub, and you can get started with it for free. If you’re looking for more advanced features to help automate and scale your sales operations, HubSpot also offers premium features with Starter, Professional, and Enterprise editions of Sales Hub.

  • Depending on whether you’re already using a lead management system, implementation time may be shorter or longer. If you need to undergo data migration or have a complex or large amount of data to move over, your implementation time may increase. On the other hand, most teams with a short sales cycle also have a very rapid implementation period for lead management software.

    For companies that have never done any lead management, the implementation time is instantthe only thing you need to set up before getting started is access for your team and information about their specific roles.

Close More Deals With Less Work

HubSpot CRM makes it easy to organize, track, and grow your sales pipeline.

It’s free forever for your entire team, with unlimited data and up to 1,000,000 contacts.