At HubSpot, helping our customers grow better remains a top priority. To do this, we focus on connecting with our customers, listening to their feedback, and building powerful and easy-to-use tools.

To further solve for our customers, we’re excited to introduce HubSpot's 2024 Customer Advisory Board (CAB). The CAB will provide a forum for customers to connect and discuss opportunities to improve our customer experience while guiding the direction of HubSpot’s existing and future solutions.
“At HubSpot, our goal is to deliver a remarkable customer experience throughout the entire customer journey, fueled by an exceptional product and a talented team. The Customer Advisory Board is essential in achieving this objective, providing a platform for consistent and meaningful interaction with diverse customers, enabling us to gain deeper insights into their perspective and overall experience. Since its inception in 2019, the Board has been instrumental in inspiring product innovation and refining our go-to-market strategy. We are thrilled to welcome our new members and are excited about collaborating together in 2024.” Rob Giglio, Chief Customer Officer at HubSpot.
The 2024 CAB cohort was selected through a competitive application process and includes innovative and creative Marketing, Sales, Service, and Operations professionals that span various industries and regions. Our goal is to build an inclusive CAB that is representative of the diversity of our customers.
Meet HubSpot’s 2024 Customer Advisory Board members:
- Christopher Wall | President at Franchise Brokers Association
- Colm Walsh | MD at Swimming Pool Kits Direct
- Julien Bayle | COO at Kelcom
- Lauren Quinn | Senior Growth Manager at Spacecubed
- Michel De Wachter | CEO at Pilario
- Maisha Billingsley | Client Operations Manager at JustFund
- Mary Henderson | Senior Operations Manager at LexCheck Inc
- Melanie McGee | Founder and CEO at We Can Code IT
- Nicole Crumpler | COO at The Jeremy Anderson Group
- Pedro Ruiz | IT Manager at DEAM SRL
- Aavesh Naykodi | Director of Digital Product & Technology at USC Radio Group
- Anderson Gomes | President & CEO at Anderson Cleaning
- Clair Fiddy | Business Operations Manager at Sycurio
- Colin Johnson | Revenue Operations at Viewrail
- Cydney Dorsey | Senior Marketing & Content Manager at UDA Technologies | ConstructionOnline™
- Deryck Shepherd | Chief Customer Officer at Connect Fibre
- Emily Reggia | Enterprise Marketing Manager at Sandler
- Jennifer Texada | Email & Demand Generation Manager at Vic.ai
- Mikkel Wittrup Kruse | Director of Revenue Operations at Delogue
- Nora Villarreal | Marketing Director at APG
- Oscar Grandino Havarth | CEO at QWANTEC LIMITADA
- Zack Parnell | CEO at ITI
- Allison Gilson | Rev Ops Manager at AML RightSource
- Dean Cookson | SVP of Marketing at Purple
- Lemay Rogers | Senior Digital Marketing Manager at Rentokil Initial
- Ihsan Ali | Head of Commercial Enablement at Catawiki
- Jena Sapyera | VP of Commercial Operations at Keystone Education Group
- Jonas Hager |Head of Sales & Customer Success at Carvolution AG
- Karen Politte-Corn | Marketing Automation Manager at Neighborly
- Matan Rafic | Head of Business Operations at Connecteam
- Pierrick Vignon | Head of CRM at Agicap
- Sarah Pilkington | Senior Strategic Portfolio Manager at MYOB
- Tyler Vaughn | Chief Digital Officer at Whitetail Properties
Interested in applying for our next cohort of Customer Advisory Board members? The next round of applications will open in October 2024. Contact your HubSpot account manager for more details about how to apply.