I spend the majority of my day delivering good news. As a recruiting coordinator, saying things like “We’d like move you forward in the process,” “We’d like to bring you in to meet the team,” “You did a great job on your call, role play or presentation” is the best part of my job. It’s easy to send someone an email or get on the phone with them and say things that I know will make their day. It’s a lot harder to deliver bad news to candidates.
Difficult workplace conversations, however, span much more than just being rejected for a position or receiving constructive criticism from higher-ups. ... Read More