At HubSpot, we are determined to provide organizations with the tools they need to grow and succeed. That’s why we are excited to announce today that we have been recognized as a 2018 Gartner Peer Insights Customers’ Choice for CRM Lead Management. Just as we want to help our customers grow better, we want to grow better ourselves, so we always welcome honest feedback from our community.

cc_award_logo_colorIn its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

For this distinction, a vendor must have a minimum of 50 published reviews with an average overall rating of 4.2 stars or higher.

Here’s what some of our customers had to say :

  • “HubSpot is just awesome! Implementation was incredibly easy, their people are wonderful to work with, and the platform is superior to others we have used or looked at. Everything works so smoothly without any of the issues competitors have” - CIO, Services
  • “Very thorough onboarding process. Extremely user-friendly UI. Easy to train all end-users. Professional organization. Robust Online Help Section” - Sales and Marketing Manager, Finance
  • “Hubspot provides almost every marketing and CRM tool that you could imagine, all within one application. They make it simple to drive inbound leads through social, email, and landing pages. Their training and support is unparalleled with Hubspot Academy available for all users.” - eCommerce Merchandising Coordinator, Manufacturing

Read more reviews for HubSpot here

Everyone at HubSpot is deeply proud to be honored as a 2018 Gartner Peer Insights Customers’ Choice for CRM Lead Management. To learn more about this distinction, or to read the reviews written about our products by the growth professionals who use them, please visit Gartner Peer Insights Customers’ Choice announcement.

To all of our customers who submitted reviews, thank you! Feedback like this is essential as we continue on our mission to help millions of businesses grow better.

If you have a HubSpot story to share, we would love to hear your feedback on Gartner Peer Insights!

The Gartner Peer Insights Customers’ Choice logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice distinctions are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights, and overall ratings for a given vendor in the market, as further described here, and are not intended in any way to represent the views of Gartner or its affiliates.

Originally published May 16, 2018 9:00:00 AM, updated January 19 2023