HubSpot is excited to share that it was named a December 2018 Gartner Peer Insights Customers’ Choice for CRM Lead Management. Gartner defines CRM Lead Management as: "The process of capturing leads, tracking their activities and behavior, qualifying them, giving them constant attention to make them sales-ready, and then passing them on to the sales team."

This marks the second time HubSpot was named a Gartner Peer Insights Customers’ Choice for CRM Lead Management after being recognized for the same in May 2018.peerinsights_cc_logo_2018_color

“Recognition that comes directly from customer feedback is my favorite kind and we are honored to once again be named a Customers’ Choice for CRM Lead Management,” says HubSpot CEO, Brian Halligan. “HubSpot is shifting from a suite of applications to a platform company, and our free CRM sits at the heart of that platform. It powers our Marketing Hub, Sales Hub, and Service Hub, allowing our customers to deliver a unified customer experience.”

For the distinction as a Gartner Peer Insights Customers’ Choice, a vendor must have a minimum of 50 published reviews with an average overall rating of 4.2 stars or higher. As of this announcement, HubSpot has 1,251 verified peer reviews, with an overall rating of 4.4 stars.

Here’s what some of our customers had to say :

Read more reviews or share your own review for HubSpot here.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Originally published Dec 17, 2018 1:16:47 PM, updated January 19 2023


CRM Gartner Peer Insights