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Communication History

Immediate access to everything you need to manage leads. Complete sales activities, see detailed company and contact records, and view communication history in one convenient place.

It’s free, forever, for an unlimited number of users and contacts.

Execute Sales Activities Inside HubSpot

Make sales calls, send emails, write sales notes, assign tasks, and schedule meetings without ever leaving HubSpot CRM.

See Logged Activities In Your Timeline

After HubSpot CRM automatically logs your sales activities, they appear and can be filtered in your contact, company, and deal timelines.

Lead Management

Lead management is just one way HubSpot’s CRM helps sales teams close more deals with less work --- ready to see the rest?

What makes HubSpot Sales Different?

Contact, company, and deal info at your fingertips

Your sales reps will actually use the contact, company, and historical information available to them when it’s located in the same place they call and email from.

Spend less time logging sales activities

Spend more time selling by letting HubSpot CRM automatically log and label your sales activities as you complete them.

Lead rotation, task, and deal automation

HubSpot Marketing customers can save a ton of time by creating rules to automatically assign new leads to the right sales reps, create follow up tasks, and add new deals to the pipeline.

Features of Lead Management

  • Revive a cold lead or improve your approach on a new one without having to search for your opener. HubSpot CRM automatically publishes emails, recorded calls, sales notes, and online media mentions of each company to your timeline.

    HubSpot CRM For Free Lead Management
  • Send more effective emails in a lot less time by using the same email templates our sales team uses, or by creating your own from scratch. Optimize emails by automatically tracking open and clickthrough rates when you hit ‘send’. Prevent leads from slipping through the cracks and going cold by creating automated follow up sequences.

    HubSpot CRM Lead Management
  • Cut down on the amount of time you spend preparing to make a sales call or send an email. Reach out to leads from the same place you access recorded calls, logged emails, contact and company records, social media profiles, and deal activity.

    Lead Management
  • See how many sales calls were made, emails sent, meetings held, and tasks completed for your team and each sales rep. Spot productivity and pipeline trends across the time period of your choice. Drill into the details of each activity with a single click to make sure critical follow up activities are being completed on time.

    Lead Management
HubSpot CRM For Free Lead Management HubSpot CRM Lead Management Lead Management Lead Management


Sources Report

Identify the sources that bring in the most visits, contacts, and customers over time. Drill into each source to see the contacts and companies it is generating.

Contacts & Companies Reports [Enterprise]

Deep dive into your contacts database to discover key trends in your data over time. Break down any report by contact or company-level properties.

Page Performance

Assess key metrics on how your pages are performing in terms of views, keywords, and links. Get customized recommendations on improving SEO performance.

Events [Enterprise]

Drill deeper visitor behavior on your website by generating marketing events on links, buttons, and purchases through your site. Use events to understand your visitors behavior and trigger automation flows.

Competitors Report

The Competitors report makes it easy to monitor other companies that you compete with in your industry through real-time data on key marketing and website metrics.

Marketing Asset Analytics

Analytics in HubSpot are spread across the entire platform. See detailed reports on every marketing asset - Landing pages, emails, your blog, calls-to-action, and more.

Want to spend more time selling and less time managing your leads?

See what others have built in HubSpot

All In One Inbound Marketing & Sales Software

HubSpot Marketing

All-in-one inbound marketing software to attract, engage, and delight customers.





















HubSpot Sales

Powerful tools to help your team connect with the right people, at the right time, and with the right message.

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HubSpot CRM

Exceed your customers’ expectations. Deliver an inbound experience with HubSpot CRM.

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Help Resources

The HubSpot Sales Knowledgebase is full of resources on getting started with and using the tools.

Resources ››

Talk to Our Team

Interested in the paid version of HubSpot Sales? Catch up with our sales team to learn more.

Talk to Sales ››

Start Using HubSpot CRM

You can start using HubSpot CRM Free on your own in 60 seconds.

Sign Up Now ››

CRM Features Overview

Deals & Tasks

Never let a lucrative deal slip through the cracks again. Add deals with a single click, assign tasks to push those deals forward, and track progress in your dashboards.

Contact Management

Manage your contacts without the busywork. Add company and contact records with a single click, log sales activities automatically, and easily keep your records up to date.

Lead Management

Immediate access to everything you need to manage leads. Complete sales activities, see detailed company and contact records, and view communication history in one convenient place.


Get insights your sales team will actually use. Make calls and send emails from the same place you keep all of your lead and customer data.

Email Templates

Turn your best and most repetitive sales emails into templates that you can personalize, optimize, and share with your team.

Email Tracking

Get notified when a prospect opens your email or clicks a link. Email tracking works with Gmail, Outlook, and HubSpot CRM.