Improve your customer experience with actionable insights.
When your data lives in disparate systems and you need an analyst to build reports, your customers’ issues are put on the back burner while you’re busy trying to make sense of your customer data.
With HubSpot's service analytics tools, get out-of-the-box reports to quickly uncover insights about your support team. Easily visualize data on rep productivity, average ticket response time, post-support survey scores, overall support volume, and more. Let your support team focus on what matters most: putting the customer first.