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- Products Products
- ## The HubSpot Customer Platform
All of HubSpot's marketing, sales, and customer service software on one agentic platform.
[Free HubSpot CRM](https://www.hubspot.com/products/crm)
[Overview of all products](https://www.hubspot.com/products/get-started)
- ### Marketing Hub
Marketing automation software
[Free and premium plans](https://www.hubspot.com/products/marketing)
- ### Sales Hub
Sales software
[Free and premium plans](https://www.hubspot.com/products/sales)
- ### Service Hub
Customer service software
[Free and premium plans](https://www.hubspot.com/products/service)
- ### Content Hub
Content marketing software
[Free and premium plans](https://www.hubspot.com/products/content)
- ### Data Hub
Data management software
[Free and premium plans](https://www.hubspot.com/products/data)
- ### Revenue Hub
CPQ, billing, and payments software
[Free and premium plans](https://www.hubspot.com/products/revenue)
- ### Smart CRM
AI-powered, flexible CRM software
[Learn more](https://www.hubspot.com/products/crm/ai-crm)
- ### Agent Hub
Your central home for building and managing AI agents across the platform
[Learn more](https://www.hubspot.com/products/artificial-intelligence)
- ### Small Business Bundle
The Starter edition of each product, built for startups and small businesses
[Learn more](https://www.hubspot.com/products/crm/starter)
- ### AEO (Beta)
Answer engine optimization tools that track and improve your brand's visibility in AI results
[Learn more](https://www.hubspot.com/products/aeo)
- ### HubSpot Marketplace
Connect your favorite apps to HubSpot
[See all integrations](https://ecosystem.hubspot.com/marketplace/apps)
- Solutions Solutions
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- Why HubSpot?
- ## Marketing
- ### [Generate leads](https://www.hubspot.com/use-case/generate-leads)
Convert visitors into contacts for your database.
- ### [Automate marketing](https://www.hubspot.com/use-case/automate-marketing)
Create campaigns with automation and AI.
- ## Sales
- ### [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline)
Generate a pipeline of high-quality prospects.
- ### [Close deals](https://www.hubspot.com/use-case/close-more-deals)
Streamline your process and close more deals faster.
- ## Customer Service
- ### [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support)
Support customers at scale with AI and a help desk.
- ### [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction)
Identify opportunities to improve customer health.
- ## Content
- ### [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey)
Easily craft content for your audience, with help from AI.
- ### [Manage content](https://www.hubspot.com/use-case/manage-content)
Organize, update, and distribute content in one place.
- ## Startups & Small Businesses
- ### [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers)
Generate leads through content, AI, and automation.
- ### [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster)
Prospect smarter and automate payments.
- ### [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data)
Unify your team and data on one platform.
- ## Artificial Intelligence
- ### [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent)
Scale customer service with an AI customer agent.
- ### [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent)
Identify and engage high-value leads with an AI prospecting agent.
- ### [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent)
Get instant answers about your customers with an AI data agent.
## By Team Size
- ### For Small Businesses & Startups
HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one.
[Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter)
- ### For Enterprises
With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use.
[Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise)
## Why HubSpot?
- ### Why Choose HubSpot?
After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates.
[Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot)
- ### Case Studies
Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better.
[See all case studies](https://www.hubspot.com/case-studies)
- ### Spotlight: Product Updates
Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase.
[Explore product updates](https://www.hubspot.com/spotlight)
- [Pricing](https://www.hubspot.com/pricing/service)
- Resources Resources
- ## Featured Links
- [Spotlight: Product Updates](https://www.hubspot.com/spotlight)
- [What's New in HubSpot](https://www.hubspot.com/new)
- [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot)
- [Sustainability](https://www.hubspot.com/sustainability)
- ## Community & Events
- [UNBOUND Event](https://unbound.hubspot.com)
- [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers)
- [HubSpot Community](https://community.hubspot.com)
- [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups)
- ## Partners
- [Solutions Partner Program](https://www.hubspot.com/partners/solutions)
- [Technology Partner Program](https://www.hubspot.com/partners/app)
- [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates)
- [Education Partner Program](https://academy.hubspot.com/education-partner-program)
- [Startup Partner Program](https://www.hubspot.com/startups/partners)
- ## Education
- [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing)
- [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing)
- [HubSpot Blogs](https://blog.hubspot.com)
- [Free Courses & Certifications](https://academy.hubspot.com)
- [Ebooks, Guides & More](https://www.hubspot.com/resources)
- [HubSpot Knowledge Base](https://knowledge.hubspot.com)
- ## Tools
- [Website Templates](https://ecosystem.hubspot.com/marketplace/templates)
- [Developer Tools](https://developers.hubspot.com)
- ## Services
- [Onboarding](https://www.hubspot.com/services/onboarding)
- [Premium Support](https://www.hubspot.com/services/premium-support)
- [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions)
- Products Products
- ## The HubSpot Customer Platform
All of HubSpot's marketing, sales, and customer service software on one agentic platform.
- [__Free HubSpot CRM__](https://www.hubspot.com/products/crm)
- [__Overview of all products__](https://www.hubspot.com/products/get-started)
- [
\
__Marketing Hub__
\
Marketing automation software](https://www.hubspot.com/products/marketing)
- [
\
__Sales Hub__
\
Sales software](https://www.hubspot.com/products/sales)
- [
\
__Service Hub__
\
Customer service software](https://www.hubspot.com/products/service)
- [
\
__Content Hub__
\
Content marketing software](https://www.hubspot.com/products/content)
- [
\
__Data Hub__
\
Data management software](https://www.hubspot.com/products/data)
- [
\
__Revenue Hub__
\
CPQ, billing, and payments software](https://www.hubspot.com/products/revenue)
- [
\
__Smart CRM__
\
AI-powered, flexible CRM software](https://www.hubspot.com/products/crm/ai-crm)
- [
\
__Agent Hub__
\
Your central home for building and managing AI agents across the platform](https://www.hubspot.com/products/artificial-intelligence)
- [
\
__Small Business Bundle__
\
The Starter edition of each product, built for startups and small businesses](https://www.hubspot.com/products/crm/starter)
- [
\
__AEO (Beta)__
\
Answer engine optimization tools that track and improve your brand's visibility in AI results](https://www.hubspot.com/products/aeo)
- [
\
__HubSpot Marketplace__
\
Connect your favorite apps to HubSpot](https://ecosystem.hubspot.com/marketplace/apps)
- Solutions Solutions
- By Use Case
- ## Marketing
- [Generate leads](https://www.hubspot.com/use-case/generate-leads)
- [Automate marketing](https://www.hubspot.com/use-case/automate-marketing)
- ## Sales
- [Build pipeline](https://www.hubspot.com/use-case/build-sales-pipeline)
- [Close deals](https://www.hubspot.com/use-case/close-more-deals)
- ## Customer Service
- [Scale support](https://www.hubspot.com/use-case/scale-customer-service-support)
- [Drive retention](https://www.hubspot.com/use-case/drive-customer-satisfaction)
- ## Content
- [Create content](https://www.hubspot.com/use-case/create-content-for-customer-journey)
- [Manage content](https://www.hubspot.com/use-case/manage-content)
- ## Startups & Small Businesses
- [Find and reach customers](https://www.hubspot.com/use-case/find-and-reach-customers)
- [Grow sales and get paid](https://www.hubspot.com/use-case/grow-sales-and-get-paid-faster)
- [Organize customer data](https://www.hubspot.com/use-case/understand-and-organize-customer-data)
- ## Artificial Intelligence
- [Resolve customer queries 24/7](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent)
- [Automate sales prospecting](https://www.hubspot.com/products/sales/ai-prospecting-agent)
- [Research customers faster](https://www.hubspot.com/products/artificial-intelligence/ai-data-agent)
- By Team Size
- ## By Team Size
- 
### For Small Businesses & Startups
HubSpot’s all-in-one Starter Customer Platform helps your growing startup or small business find and win customers from day one.
[Learn more about HubSpot’s Starter Customer Platform](https://www.hubspot.com/products/crm/starter)
- 
### For Enterprises
With HubSpot’s integrated Enterprise Customer Platform, you don’t have to sacrifice power for ease of use.
[Learn more about HubSpot’s Enterprise Customer Platform](https://www.hubspot.com/products/crm/enterprise)
- Why HubSpot?
- ## Why HubSpot?
- 
### Why Choose HubSpot?
After just one year, HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates.
[Learn more about why how HubSpot’s solution is different](https://www.hubspot.com/why-choose-hubspot)
- 
### Case Studies
Explore examples of companies like yours from all over the globe that use HubSpot to unite their teams, empower their businesses, and grow better.
[See all case studies](https://www.hubspot.com/case-studies)
- 
### Spotlight: Product Updates
Learn about HubSpot’s featured product releases and announcements in this semi-annual product showcase.
[Explore product updates](https://www.hubspot.com/spotlight)
- [Pricing](https://www.hubspot.com/pricing/service)
- Resources Resources
- ## Featured Links
- [Spotlight: Product Updates](https://www.hubspot.com/spotlight)
- [What's New in HubSpot](https://www.hubspot.com/new)
- [Why Choose HubSpot?](https://www.hubspot.com/why-choose-hubspot)
- [Sustainability](https://www.hubspot.com/sustainability)
- ## Community & Events
- [UNBOUND Event](https://unbound.hubspot.com)
- [Webinars](https://www.hubspot.com/resources/webinar#resource-library-page-headers)
- [HubSpot Community](https://community.hubspot.com)
- [HubSpot User Groups](https://www.hubspot.com/hubspot-user-groups)
- ## Partners
- [Solutions Partner Program](https://www.hubspot.com/partners/solutions)
- [Technology Partner Program](https://www.hubspot.com/partners/app)
- [Affiliate Partner Program](https://www.hubspot.com/partners/affiliates)
- [Education Partner Program](https://academy.hubspot.com/education-partner-program)
- [Startup Partner Program](https://www.hubspot.com/startups/partners)
- ## Education
- [The Loop Marketing Playbook](https://www.hubspot.com/loop-marketing)
- [What Is Inbound Marketing?](https://www.hubspot.com/inbound-marketing)
- [HubSpot Blogs](https://blog.hubspot.com)
- [Free Courses & Certifications](https://academy.hubspot.com)
- [Ebooks, Guides & More](https://www.hubspot.com/resources)
- [HubSpot Knowledge Base](https://knowledge.hubspot.com)
- ## Tools
- [Website Templates](https://ecosystem.hubspot.com/marketplace/templates)
- [Developer Tools](https://developers.hubspot.com)
- ## Services
- [Onboarding](https://www.hubspot.com/services/onboarding)
- [Premium Support](https://www.hubspot.com/services/premium-support)
- [Hire a Solutions Partner](https://ecosystem.hubspot.com/marketplace/solutions)
- About About
- [About Us](https://www.hubspot.com/our-story)
- [Careers](https://www.hubspot.com/careers)
- [Contact Us](https://www.hubspot.com/company/contact)
- [Investor Relations](https://ir.hubspot.com)
- [Management Team](https://www.hubspot.com/company/management)
[Get a demo Get a demo](https://offers.hubspot.com/service-demo) [Start 14-day free trial](https://app.hubspot.com/signup-hubspot/trial)
[Log in](https://app.hubspot.com/login)
- English Select a language
- [日本語](https://www.hubspot.jp/products/service/service-analytics)
- [Deutsch](https://www.hubspot.de/products/service/service-analytics)
- [English](https://www.hubspot.com/products/service/service-analytics)
- [Español](https://www.hubspot.es/products/service/service-analytics)
- [Português](https://br.hubspot.com/products/service/service-analytics)
- [Français](https://www.hubspot.fr/products/service/service-analytics)
- High Contrast
- [Customer Support](https://help.hubspot.com)
- [Contact Sales](https://offers.hubspot.com/contact-sales)
- [Service Hub](https://www.hubspot.com/products/service)
- Service Analytics


# Service Analytics
Get out-of-the-box reports that measure team performance, customer satisfaction, and support efficiency in real-time.
[Get a demo](https://offers.hubspot.com/service-demo) [Start 14-day free trial](https://app.hubspot.com/signup-hubspot/trial)
- Measure rep performance including response time and support volume
- Easily view customer satisfaction (CSAT) scores and boost close rates
- Monitor how your customers are interacting with your support team
## Improve your customer experience with actionable insights.
When your data lives in disparate systems and you need an analyst to build reports, your customers’ issues are put on the back burner while you’re busy trying to make sense of your customer data.
With HubSpot's service analytics tools, get out-of-the-box reports to quickly uncover insights about your support team. Easily visualize data on rep productivity, average ticket response time, post-support survey scores, overall support volume, and more. Let your support team focus on what matters most: putting the customer first.
__RECOMMENDED BY__






1. ### Stop waiting in line for critical service reports.
Most data visualization tools aren't designed for everyday users. They're meant to be used by analysts, leaving you waiting in their queue to get reports. HubSpot's service analytics comes with the reports you need built in, so you can unlock insights fast and resolve customer problems even faster.

Click to enlarge
2. ### Gain quick insight on service rep productivity.
Understand how efficiently your service reps are resolving customer issues. With out-of-the-box analytics reports, you gain insight into average time to close, response time on chats, and ticket volume in a matter of seconds — and resolve bottlenecks within your team before they pile up.

Click to enlarge
3. ### Uncover customer insights with ease.
Make your customers feel seen and valued by understanding their pain points. Service analytics in Service Hub provides easily digestible reports on vital customer service data such as how your customers use your knowledge base, chat wait time, customer satisfaction scores, and more.

Click to enlarge
Have questions? Give us a call and we'll walk you through it.
[+1 888 482 7768](tel:+18884827768)
> Any time you have a more robust picture of a customer, your interactions with the customer are going to be better. HubSpot gives us that complete picture.
RICK RAVEN
Director of Customer Success
Studio Designer
## Related Resources
If you’re interested in service analytics, these related resources may help.
Previous Next
- 
### Customer Experience Analytics
Learn how to measure customer experience analytics and the tools to help you do it.
[Read the article](https://blog.hubspot.com/service/customer-experience-analytics)
- 
### Create service reports
Learn to create reports in the service analytics tool to track your customer service team's success.
[Learn to create reports](https://knowledge.hubspot.com/reports/create-service-reports-service-analytics-tool)
- 
### 15 Metrics for SaaS Companies
Learn more about the key SaaS and growth metrics your company needs to measure.
[Read the article](https://blog.hubspot.com/service/saas-metrics)
## Frequently Asked Questions
Get answers to your questions about HubSpot's customer service analytics software.
### What is service analytics?
Service analytics is a set of out-of-the-box reports available in Service Hub. This feature provides service leaders with insight into rep productivity, customer satisfaction, customer knowledge base usage, and more.
### How much does Service Hub cost?
You can get started with Service Hub for free. If you want more advanced features to help automate and scale your support operations, HubSpot offers premium features with [Starter, Professional, and Enterprise editions.](https://www.hubspot.com/pricing/service)
### Can I implement Service Hub without dedicated programmers?
Absolutely. There is no programming required to start using Service Hub. We've created Service Hub with automation and contextual guidance built right in so you can start scaling your support operations in minutes — not months. And if you're looking for more customization and expertise, our [solutions partners](https://ecosystem.hubspot.com/marketplace/solutions) offer specialized support to help you get the most out of HubSpot.
### Does Service Hub integrate with other apps and HubSpot's other tools?
You'll find more than 2,000 custom integrations in the [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace/apps). From Jira to Slack to Facebook Messenger, it's easy to connect HubSpot to your service team's favorite tools in just a few clicks. We want you to spend less time toggling between different tools and more time working hands-on with your customers.
### What kind of ROI can I expect from service analytics?
Service Hub customers typically see measurable results within six months. Large enterprises experience a 20% increase in ticket close rates, while customers using AI tools spend 65% less time closing tickets. Our [ROI calculator](https://www.hubspot.com/roi-calculator/service), based on data from 306,000+ customers, can provide personalized projections for your specific team size and industry.
### What specific metrics can I track with HubSpot service analytics?
HubSpot service analytics gives you comprehensive insights across all aspects of your customer service operations. Track essential metrics like rep productivity, average ticket response time, customer satisfaction (CSAT) scores, support volume, and ticket close rates.
Core performance metrics:
- Rep productivity and ticket resolution efficiency
- Customer satisfaction scores and survey responses
- Average response times for chats and tickets
- Support volume trends and peak periods
- Knowledge base article usage and effectiveness
Advanced analytics (Enterprise):
- Revenue generated after ticket closure
- Self-service effectiveness (chatbots and AI Customer Agent handoffs)
- Knowledge base articles that lead to ticket creation
- Customer journey analytics across all touchpoints
- Chatbot performance by type and handoff rates
## Popular Features
Service analytics tools are available in Service Hub. Explore additional Service Hub features below.
Previous Next
- [Help Desk & Ticketing Software](https://www.hubspot.com/products/service/help-desk)
Centralize all customer requests in one place to help your team deliver a better customer experience.
- [Customer Success Management](https://www.hubspot.com/products/service/customer-success-management)
Drive proactive customer value and empower reps to manage their entire book of business in one place.
- [Knowledge Base Software](https://www.hubspot.com/products/service/knowledge-base)
Create a knowledge base that provides customers with the information they need to make decisions.
- [Customer Feedback Software](https://www.hubspot.com/products/service/customer-feedback)
Show customers you care by leveraging feedback from CRM-powered surveys.
- [Automated Customer Service](https://www.hubspot.com/products/service/automated-customer-service)
Eliminate manual processes and focus on solving customer problems with service automation.
- [Free AI Chatbot Builder](https://www.hubspot.com/products/crm/chatbot-builder)
Qualify leads, book meetings, provide customer support, and scale one-to-one conversations with AI-powered chatbots.
- [Conversation Intelligence](https://www.hubspot.com/products/conversation-intelligence)
Provide better coaching for your team using insights from customer calls directly from your HubSpot CRM.
- [Customer Agent](https://www.hubspot.com/products/service/ai-customer-service-agent)
Answer customer questions instantly with an always-on AI-powered customer agent that you can train in minutes using the content you already have.
- [Free Shared Inbox for Customer Conversations](https://www.hubspot.com/products/crm/conversations)
Connect all your messaging tools in one shared inbox to streamline conversations with customers.
- [Omni-Channel Customer Service](https://www.hubspot.com/products/service/omnichannel-customer-service)
Connect with customers on their preferred channels, and get a 360-degree view of their data.
- [Customer Portal](https://www.hubspot.com/products/service/customer-portal)
Enhance rep efficiency with a customer portal that allows customers to resolve basic issues.
- [Service Analytics](https://www.hubspot.com/products/service/service-analytics)
Uncover insights with industry-standard reports to deliver efficient and authentic service.
- [VoIP Software](https://www.hubspot.com/products/voip)
Make calls from inside HubSpot and enjoy automated call recording and logging.
- [SLA Management](https://www.hubspot.com/products/service/sla-management)
Prioritize requests based on importance to better meet your customers’ expectations.
- [HubSpot Mobile App](https://www.hubspot.com/products/mobile)
Continue growing your business on the go with the free HubSpot mobile app.
- [Call Tracking Software](https://www.hubspot.com/products/sales/click-to-call)
Track, prioritize, and make calls directly from your browser to maximize efficiency.
- [WhatsApp Integration](https://www.hubspot.com/products/whatsapp-integration)
Connect WhatsApp to HubSpot to seamlessly connect with customers and track conversations.
- [Video Hosting](https://www.hubspot.com/products/video-hosting)
Embed videos and measure their performance in marketing and customer service collateral.
- [User Permissions](https://www.hubspot.com/products/user-permissions)
Keep your teams organized and efficient by granting every user access to the right assets.
Back
Close
## Popular Features
- [All Products and Features All Products and Features](https://www.hubspot.com/products)
- [HubSpot AEO HubSpot AEO](https://www.hubspot.com/products/aeo)
- [Free Meeting Scheduler App Free Meeting Scheduler App](https://www.hubspot.com/products/sales/schedule-meeting)
- [Agent Hub Agent Hub](https://www.hubspot.com/products/artificial-intelligence)
- [Email Tracking Software Email Tracking Software](https://www.hubspot.com/products/sales/email-tracking)
- [AI Content Writer AI Content Writer](https://www.hubspot.com/products/cms/ai-content-writer)
- [AI Website Generator AI Website Generator](https://www.hubspot.com/products/cms/ai-website-generator)
- [Email Marketing Software Email Marketing Software](https://www.hubspot.com/products/marketing/email)
- [Lead Management Software Lead Management Software](https://www.hubspot.com/products/crm/lead-management)
- [AI Prospecting Agent AI Prospecting Agent](https://www.hubspot.com/products/sales/ai-prospecting-agent)
- [Free Website Builder Free Website Builder](https://www.hubspot.com/products/cms/drag-and-drop-website-builder)
- [Free Landing Page Builder Free Landing Page Builder](https://www.hubspot.com/products/marketing/landing-pages)
- [Free Online Form Builder Free Online Form Builder](https://www.hubspot.com/products/marketing/forms)
- [Free Chatbot Builder Free Chatbot Builder](https://www.hubspot.com/products/crm/chatbot-builder)
- [Free Live Chat Software Free Live Chat Software](https://www.hubspot.com/products/crm/live-chat)
- [Marketing Analytics Marketing Analytics](https://www.hubspot.com/products/marketing/analytics)
- [Breeze Assistant Breeze Assistant](https://www.hubspot.com/products/artificial-intelligence/breeze-ai-assistant)
- [Free Web Hosting Free Web Hosting](https://www.hubspot.com/products/cms/web-hosting)
## Free Tools
- [See All Free Business Tools See All Free Business Tools](https://www.hubspot.com/free-business-tools)
- [AEO Grader opens in a new tab AEO Grader](https://www.hubspot.com/aeo-grader)
- [AI Search Sensor opens in a new tab AI Search Sensor](https://www.hubspot.com/aeo-sensor)
- [Make My Persona opens in a new tab Make My Persona](https://www.hubspot.com/make-my-persona)
- [Email Signature Generator Email Signature Generator](https://www.hubspot.com/email-signature-generator)
- [Free Business Templates Free Business Templates](https://www.hubspot.com/resources/templates)
- [Software Comparisons Library Software Comparisons Library](https://www.hubspot.com/comparisons)
- [Website Templates Website Templates](https://ecosystem.hubspot.com/marketplace/website)
- [Connector for Claude Connector for Claude](https://www.hubspot.com/claude)
## Company
- [About Us About Us](https://www.hubspot.com/our-story)
- [Careers Careers](https://www.hubspot.com/careers)
- [Management Team Management Team](https://www.hubspot.com/company/management)
- [Board of Directors Board of Directors](https://www.hubspot.com/company/board-of-directors)
- [Investor Relations opens in a new tab Investor Relations](https://ir.hubspot.com/)
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