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Customer’s Choice for CRM Lead Management on Gartner Peer Insights
HubSpot CRM
Voted Best CRM Lead Management Software in 2021 by HubSpot customers.
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#1 Best Global Software Company on G2
All Hubs
Voted #1 in G2's 2023 Best Global Software Company by HubSpot customers.
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Ranked #3 in Marketing Automation Software category on TrustRadius
Marketing Hub
Voted #3 in 2022 Top Rated for Marketing Automation Products by HubSpot customers.
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#1 in Best Results for CRM Enterprise on G2
HubSpot CRM
#1 for Best Results Enterprise for CRM, as reviewed by HubSpot customers.
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Top Leader in CRM category on G2
HubSpot CRM
#1 for Small Business
#2 for Mid-Market
#2 for Enterprise
Ranked #3 in Best Feature set for CRM category on TrustRadius
HubSpot CRM
#3 in Best Feature set 2023 for CRM Software category, as reviewed by HubSpot customers.
Learn moreIf you are contemplating HubSpot as your CRM, stop thinking about it and do it. We were a Salesforce-heavy organization and recently made the switch to HubSpot’s Sales Hub Enterprise. It’s an out-of-the-box solution that’s easy to use and intuitive, while also offering powerful automation tools and robust reporting. With HubSpot, we can see the complete lifecycle of a customer from lead to close, and our teams can own the customizations needed to get their job done. We have had 100% user adoption and couldn’t be happier.
Cassy Rubis
Marketing Director
Ranked #1 in for Best Marketing Products category on G2
Marketing Hub
Voted #1 for Best of Marketing and Digital Advertising products by HubSpot customers.
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Voted #1 Best Results for Enterprise customers on G2
Marketing Hub
Voted #1 Best Results for Marketing Analytics by HubSpot customers
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#3 in Marketing Automation on TrustRadius
Marketing Hub
Voted #3 in Marketing Automation by HubSpot customers
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We chose HubSpot as our marketing automation system because our team was scaling quickly, and it's intuitive and easy to integrate HubSpot with our data and marketing tech stack. Using HubSpot with Netlify to run our web infrastructure is a highly performant and powerful combination.
Lauren Snell
VP of Marketing
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Named a Most Loved product on TrustRadius
Sales Hub
Voted Most Loved by HubSpot customers.
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#1 in Sales Products on G2
Sales Hub
Voted #1 on G2's 2023 Best Software Sales Products by HubSpot customers.
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#1 in Sales Email Tracking category in TrustRadius
Sales Hub
#1 for Best Relationship
#1 for Best Value for Price
#1 for Best Feature Set
As the global leader in online social fundraising, GoFundMe Charity helps nonprofits raise funds for important causes. Sales Hub Enterprise has allowed our team to reduce the volume of manual work in their roles, automate the onboarding experience for our new platform users, and dedicate more time to understanding the needs of the nonprofits we serve. The reporting tools are powerful, and help us make informed decisions to increasingly provide value to our nonprofits.
Navin Watumull
Senior Product Marketing Manager
#1 in Customer Success on G2
Service Hub
#1 for Small Business
#1 for Mid Market
#2 for Enterprise
#4 in Customer Service Products on G2
Service Hub
Voted #4 on G2's 2023 Best Customer Service Products by HubSpot customers.
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The move [to Service Hub] gives us the visibility we were missing and helps us distribute the work more efficiently among teams...we created [a new approach] to take the pressure off our support team. HubSpot gave us the flexibility to make these kinds of changes on the fly and navigate everything smoothly.
Mari Luke
Director of Marketing
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A clear view of what tickets are a priority, so we can handle the big issues first while sprinkling in some smaller issues, has had a direct impact on our team’s results. In the tracking in Service Hub, we’ve seen a rise and normalization of customer engagement scores and a steady decrease over time in ticket volume. Overall we’re just operating at a higher level.
Doug Dotts
Director or Services
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Whenever somebody calls in, our tech support creates a ticket so we can track issues. If we see a lot of people having the same problem, that would be a red flag to us, and maybe we need to make an article about that.
Michael Mashlan
Director of Marketing
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How do we do self-service and not lose that piece we are known for, personalized service? Our hypothesis is that creating self-service options gives us more time to be out riding with customers and building programs that will benefit them and make their experience great.
Christie Pearson
CRM Admin Manager
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