Voted #2 in G2's 2024 Best Global Software Company by HubSpot customers.
Capterra Shortlists chart the highest-rated and most popular software products
Over 750,000 customers harness the power of HubSpot CRM weekly, driving their campaigns and communications with confidence. Our platform provides the insightful context needed to effortlessly organize, track, and nurture relationships, transforming leads into loyal customers.
Sales Hub earned G2's Enterprise Leader award in 11 categories
Customer data, tools, and teams come together to create a single source-of-truth
HubSpot is the winner of TrustRadius’s first-ever Buyer’s Choice Award for CRM
If you are contemplating HubSpot as your CRM, stop thinking about it and do it. We were a Salesforce-heavy organization and recently made the switch to HubSpot’s Sales Hub Enterprise. It’s an out-of-the-box solution that’s easy to use and intuitive, while also offering powerful automation tools and robust reporting. With HubSpot, we can see the complete lifecycle of a customer from lead to close, and our teams can own the customizations needed to get their job done. We have had 100% user adoption and couldn’t be happier.
Thousands of businesses are harnessing the power of HubSpot Marketing Hub to seamlessly integrate their marketing strategies and craft an exceptional customer journey.
Out of 12,495 total products in this category, HubSpot Marketing Hub is G2's top pick.
HubSpot's Marketing Hub earned G2's Best Relationship badge for multiple categories
We chose HubSpot as our marketing automation system because our team was scaling quickly, and it's intuitive and easy to integrate HubSpot with our data and marketing tech stack. Using HubSpot with Netlify to run our web infrastructure is a highly performant and powerful combination.
The HubSpot Sales Hub is a powerhouse for sales teams, equipping them with the insights and tools they need to engage prospects precisely when and where they need it. This means less time on tedious tasks and more time closing deals.
Voted #1 on G2's 2024 Best Software Sales Products for CRM by HubSpot customers.
Enterprise Leader for Sales Enablement, Sales Performance Management, Sales Analytics and more
As the global leader in online social fundraising, GoFundMe Charity helps nonprofits raise funds for important causes. Sales Hub Enterprise has allowed our team to reduce the volume of manual work in their roles, automate the onboarding experience for our new platform users, and dedicate more time to understanding the needs of the nonprofits we serve. The reporting tools are powerful, and help us make informed decisions to increasingly provide value to our nonprofits.
Service Hub revolutionizes the customer experience, empowering you to craft seamless self-service solutions and drive growth through unparalleled customer success. With Service Hub, your team stays effortlessly organized, delights customers, and gains insightful reporting.
Voted #1 on G2 for Shared Inbox, Conversational Support, Help Desk, Live Chat and more
Voted #7 on G2's 2024 Best Customer Service Products by HubSpot customers.
The move [to Service Hub] gives us the visibility we were missing and helps us distribute the work more efficiently among teams...we created [a new approach] to take the pressure off our support team. HubSpot gave us the flexibility to make these kinds of changes on the fly and navigate everything smoothly.
Mari Luke
Director of Marketing
InspectionXpert
A clear view of what tickets are a priority, so we can handle the big issues first while sprinkling in some smaller issues, has had a direct impact on our team’s results. In the tracking in Service Hub, we’ve seen a rise and normalization of customer engagement scores and a steady decrease over time in ticket volume. Overall we’re just operating at a higher level.
Doug Dotts
Director or Services
Unific
Whenever somebody calls in, our tech support creates a ticket so we can track issues. If we see a lot of people having the same problem, that would be a red flag to us, and maybe we need to make an article about that.
Michael Mashlan
Director of Marketing
MMLJ, Inc.
How do we do self-service and not lose that piece we are known for, personalized service? Our hypothesis is that creating self-service options gives us more time to be out riding with customers and building programs that will benefit them and make their experience great.
Christie Pearson
CRM Admin Manager
Santa Cruz