HubSpot is a customer relationship management (CRM) platform that’s built differently — empowering small businesses or startups like yours with the essential tools, education, and support you need for marketing, sales, website management, customer service, and operations.
HubSpot’s CRM platform includes ...
The HubSpot CRM platform consists of six core products: Smart CRM, Marketing Hub, Sales Hub, CMS Hub, Service Hub, Operations Hub, and Commerce Hub.
You can purchase each product individually, or bundle them together at a discounted rate with CRM Suite. Small businesses like yours are well-suited for the Starter edition of our products. CRM Suite Starter gives you access to every Starter product at a discount. See pricing details.
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As a small business, you have a lot on your plate. HubSpot’s CRM platform helps you tackle it all with the most powerful and easy-to-use front office software on the market. Attract new customers, automate your outreach, save time, and grow better — all within your budget.
With integrated marketing, sales, customer service, website management, and operations tools — plus plenty of educational resources and customer support to back you up — you’ll be growing your business in no time.
Because HubSpot’s software is all on one platform, you don’t need to stitch together multiple point solutions to get the job done. HubSpot is carefully crafted in-house using proven tools, components, and systems that work together seamlessly, right out of the box.
We want you to feel empowered — not overpowered. HubSpot’s interface is easy to use and adopt. And because all our products use the same underlying CRM database, your data is automatically connected, enabling you to easily (and powerfully) track your entire customer journey.
As your small business grows, HubSpot’s platform is built to grow with you. Upgrade to our Professional or Enterprise editions whenever you’re ready — without the hassle of switching platforms — and leave the growing pains behind.
HubSpot’s CRM platform was built with your small business in mind. Each product is powerful alone, but the real magic happens when you use them together.
This is a sampling of our available features. For more detailed information on product packaging and the limits that apply, please see our Product and Services Catalog.
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With HubSpot’s resources and customer support team to back you up, you don’t need to be a CRM expert to get started.
You’ll love our award-winning support team, who is ready to answer all your technical questions. And our services team can assist you with personalized onboarding and services to help you maximize results every step of the way.
From blog articles to online courses to comprehensive certifications, HubSpot has no shortage of free educational content to help your small business adopt HubSpot’s software and learn industry best practices as you grow.
Connect with fellow HubSpot users, maximize your knowledge of HubSpot’s software, and learn how to grow better with access to various forums, blogs, and Community groups.
Faced with a complex, disparate technology stack that kept breaking, small business Pure Bookkeeping turned to HubSpot’s CRM platform. Thanks to its integrated automation and analytics tools — plus free training provided by HubSpot Academy — Pure Bookkeeping doubled its sales in 2020.
CRM stands for customer relationship management. The HubSpot CRM platform brings together all the tools your business needs to grow better. With natively-built marketing, sales, customer service, website content management, and operations software, open APIs, and hundreds of certified integrations, the HubSpot CRM platform is the single source of truth businesses need to provide remarkable customer experiences at every stage of growth.
HubSpot’s products — Marketing Hub, Sales Hub, CMS Hub, Service Hub, and Operations Hub — are each part of the HubSpot CRM platform. When you use two or more hubs together, your data is automatically connected on the platform, enabling you to easily (and powerfully) track your entire customer journey from first website visit, to closed deal, to happy customer.
Yes, and we’ll do you one better: Rather than a free trial that expires, the best way to try tools in CRM Suite Starter is to sign up for our free plan. Start free and upgrade to Starter whenever you’re ready — your access to free tools never expires. Get started for free today!
No. We want you to have the flexibility you need to adapt to your growing business, so each product in HubSpot’s CRM platform is available for purchase individually, or bundled together at a discounted rate.
You can also mix and match different products and editions depending on your needs, and upgrade or purchase additional products as your needs change. See pricing details.
Yes — especially when you purchase the bundled CRM Suite Starter, which gives you access to every one of our Starter products at a discount. CRM Suite Starter includes the Starter editions of Marketing Hub, Sales Hub, Service Hub, CMS Hub, and Operations Hub, whose systems and data are fully integrated on the same platform.
As you’re evaluating other CRM solutions, consider how your costs would accumulate if you purchased individual point solutions to cover all the functionality available in CRM Suite Starter, and keep in mind that the data and information stored in those solutions will be disconnected from each other. And don’t forget to factor in HubSpot’s free educational resources and community, plus baked in customer support!
We’re not fans of hidden fees, either. Your subscription fee will remain fixed during your current subscription term (up to renewal) unless you proactively upgrade your products or base packages, purchase additional add-on or limit increase products, or exceed certain specified limits of your subscription such as paid users, website subdomains, maximum contacts in your database, or your email send limit.
In the cases where you’ve exceeded limits, we don’t charge “overage fees” per se — we’ll simply bump you up to the next pricing tier to accommodate your increased limits. For a detailed list of product features, packaging, and the limits that apply, please see our Product and Services Catalog.
Each CRM Suite edition includes a set number of paid users that you can increase on a per-user basis for an additional monthly cost. To see how much it costs to add additional users to each CRM Suite plan, try our pricing calculator.
While onboarding is required for the Professional and Enterprise editions of our software, it is not required for Starter editions. However, if you’re looking for additional help, inbound consulting services are available for an additional fee.
HubSpot’s award-winning customer support team is here to help with all your technical questions. Have a problem setting up your team? Can’t figure out how to launch live chat on your website? No problem. Customers of our Starter editions have access to 24/7 chat and email support.