It’s Time to Put
the “C” Back in CRM

The #1 CRM platform for scaling companies just got more customizable. More connected. More customer-centric. Learn more about the latest updates from HubSpot.

  1. Watch this video to see what's new at HubSpot

    What's New

    Curious about what's launching from HubSpot this month? Watch our most recent Product Spotlight Video to stay updated on the latest feature releases.

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More Customer-Centric

Transform your customer experience with the relaunch of Service Hub and (drumroll, please) native payment processing.

  1. Ticket Index

    HubSpot’s newest Service Hub updates are built with your customers in mind. With customer portals, now in beta, customers can easily view and manage support tickets, explore the knowledge base, and gain more ownership over their service experience. We’ve also introduced custom feedback surveys, so you can ensure customers feel valued and heard every step of the way. The new mobile inbox and custom views in a shared inbox allows reps the flexibility they need to provide great service, wherever they are.

  2. HubSpot Payments

    And what about that magic moment when a prospect turns into a customer? That’s right, we’re talking about payments. Payments links are the most flexible way to accept payments in HubSpot. You can easily embed them almost anywhere, including your website, emails, quotes and more. Payments integrates your commerce data with your customer data so you can manage both your business and payments within HubSpot. This powerful combination creates a delightful purchase process for both your customers and your internal teams.

    HubSpot payments is available in the U.S. only.

    Learn more

More Connected

Supercharge your data and level-up your reporting with the latest updates from HubSpot, including over 1,000 integrations from top-rated apps by G2 Leaders.

  1. Top-rated apps by G2 Leaders

    HubSpot is dedicated to keeping your data clean and connected so you can avoid headaches, and keep the customer experience friction-free. This year, our App marketplace surpassed 1,000 integrations from top-rated apps by G2 leaders, allowing you to connect your favorite systems and data sources, all within your CRM. However, just having the data isn't always enough. Your CRM should also be reliable, letting you know when records are out of sync or malfunctioning. Our new sync health update is a diagnostic tool to help you gain clarity on which records are syncing, which are being excluded, and which are failing to sync- full stop, keeping your data both clean and connected.

  2. 2-Jun-17-2022-01-59-48-30-PM

    Marketers, did you know that attribution reporting is one of the best ways to see which of your efforts have your customers going wild? Now you can bring attribution reporting into the campaigns tool. This duo is a no-brainer. Campaigns connect your team with specific, goal-driven initiatives. This update is like a microscope or a magnifying glass, helping you better see what specific initiatives, assets, and interactions grab your customer’s attention. Allow your data to show you exactly what efforts have generated new contacts, deals, and revenue so you can do more of what works, less of what doesn't, and see your ROI grow.

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More Customizable

Make HubSpot your own with the latest updates, including flexible associations and field-level view permissions.

  1. image (1)-Jun-17-2022-06-28-48-36-PM

    Ready to wow your customers? Start with a CRM platform that’s built differently — one that’s flexible enough to fit your needs and align to the unique way that you do business. HubSpot’s latest improvements give you the control to customize and craft your instance of HubSpot without creating a mess of complexity. You can leverage flexible associations to align your CRM with the way your business actually runs. With this improvement, you can associate more than one company to contacts, deals, and tickets and label associations between object pairs, including custom objects.

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    With all of that flexibility, it’s still important to manage who has access to what information. And making your work day worry-free is one of our top priorities. With field-level view permissions, you can better manage who can see what within the platform, keeping sensitive information safe and sound.

    Learn more

Dive Deeper

Want to learn more about these latest improvements? Don’t miss our three-part webinar series.

Customizable

Building Confidence Through Customization

Hungry to learn more? Join the first segment of our webinar series where we talk about the tactical tools modernizing the HubSpot CRM. From new admin capabilities, powerful security updates, and the release of our much anticipated sandbox, you won’t want to miss out.

Register Now
Connected

Two Sources of Truth Are One Too Many

The CRM is the heart of every business — the place for marketing, sales, service, and operations to centralize all data. It's time to leave your cobbled data behind, and discover the power behind HubSpot's fully integrated CRM platform. In this webinar, we'll share the latest updates on reporting, forecasting, and marketing ops.

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Customer-First

Crafting a True Customer-Centric CRM

Don’t miss the final segment of our webinar series showcasing best-in-breed customer tools. Join us as we discuss the power of a CRM-powered CMS, customer portals, and custom surveys. For an added treat, we’re covering an exclusive spotlight on HubSpot’s payments feature with special guest and industry expert Kate Jensen from Stripe.

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What's next

Take a look at HubSpot’s product roadmaps to see what we’re building next.

  • Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

     

  • Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

     

  • Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

     

  • Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

     

  • Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

     

  • Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

     

Start Growing with HubSpot Today

With a CRM platform that’s more customizable, more connected, and more customer-centric than ever before, now is the perfect time to grow better with HubSpot.