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What's New

  • Copy of (CSOL) Profiles (34)-1

    New Webflow App

    Integrate your Webflow site with our CRM and marketing tools

  • Copy of (CSOL) Profiles (33)-1

    TikTok Integration

    Supercharge lead generation by syncing HubSpot’s Smart CRM with TikTok

  • Commerce Hub

    Introducing HubSpot's newest product, Commerce Hub

Webflow app (1)-1

New Webflow App

Leverage the newly certified and updated Webflow app to embed and style HubSpot forms in Webflow, add HubSpot chatbots and assets to your Webflow site, and more. With this app, you can connect your Webflow site to HubSpot, enable contact data sharing between systems, and leverage this contact data for more powerful marketing and sales efforts.

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TikTok Integration

Customer acquisition is difficult and expensive, and businesses need new ways to find and engage prospects. As the world's growing destination for product and brand discovery, TikTok can help. Thanks to the new TikTok integration for HubSpot, businesses can supercharge lead generation, centralize prospects into a single source of truth, and unlock the full benefits of HubSpot's customer platform to convert communities into customers.

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Commerce Hub

Introducing HubSpot’s newest product, Commerce Hub — an easy-to-use B2B commerce suite with HubSpot’s customer platform. With Commerce Hub, you can streamline your opportunity-to-revenue process to get paid faster, increase revenue, and save time. Enjoy commerce features such as invoices, payment links, quotes, subscriptions and much more. Plus, seamlessly integrate Commerce Hub with an existing Stripe account for payment processing and Quickbooks for financial reconciliation. Go ahead and exhale — commerce just got easier.

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Stay up to date with all the HubSpot releases in Q3 with our Product Roundup!

Release Materials

Watch, read, or share everything that's new in HubSpot.
Product Video

Product Spotlight Video

See the HubSpot team demonstrate new features and functionality

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Newsletter

Release Notes

Read a detailed list of what's new and the resources you need to get started

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Product Updates Deck

Check out all our October updates in one place

October At-A-Glance
2023_ServiceHub_Customer_Feedback--

Product Roundup Webinars

Watch our Q2 roundup of our top product releases

Watch on-demand now

Product Roadmaps

Review our roadmap of future product releases

Review roadmaps

Customer Connection Guides

New industry-specific strategies for growth in the age of AI

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Marketing Hub

  • SMS Automation

    Send relevant and helpful messages to customers at precisely the right moment they need the information.

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  • AI Commands for SMS

    Generate messages within the SMS editor using Content Assistant!

  • SMS Reporting

    Gain valuable insights with comprehensive analytics, tracking opt-out rate, total clicks, click rate, replies, and reply rate. 

    Learn More

    Sales Hub

    • Prospecting Workspace

      Help your salespeople stay focused and on-task by giving them a single view of their work, complete with all the tools and data they need to execute, without ever having to switch between apps. 

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    • Lead Management

      Work more efficiently as leads move seamlessly through your stages. No more hassle assigning leads to reps and no busy work.

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    • A/B Testing in Sequences

      Experiment with different email steps within a sequence to improve outreach performance.

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    • Lead Form Routing

      Create conditional redirect rules within HubSpot forms to automatically qualify and route your leads to the right rep.

       

    • AI Forecasting

      Evaluate your manual forecast submission against a new AI-powered projection and take the necessary steps to beat your plan.

       

    • Prospecting Activities Report

      Quickly identify improvement opportunities and develop effective strategies to increase conversion rates and optimize outreach performance.

      Service Hub

      • AI Chatbot

        Provide a GPT-powered chat experience right on the front lines of your website.

        Join the waitlist

      • All-New Help Desk

        A unified, ticket-based inbox to deliver outstanding customer service on all the channels your customers use daily.

        Join the waitlist

      • Multiple Knowledge Bases

        Create up to 5 knowledge bases with distinct branding and content, all within one HubSpot account.

        Learn more

      • Inbound Calling

        Manage the active call, review any caller context, and take notes - all without ever having to leave the HubSpot app.

        Learn more

      • Custom Goals

        Set and track performance of any metric in all standard objects & custom properties.

        Learn more

      • New Service Playbook Templates

        Includes Customer Onboarding Playbook and Business Review Playbook.

        Learn more

        CMS Hub

        • Drag and Drop Modules in Blog Post Editing

          Drag and drop modules into the rich text area of your blog posts

          Learn more

        • VS Code Extension - UI Update

          Easily set up your workspace and build themes without needing to reference documentation or memorize command-line interface commands.

          Learn more

        • 4 NEW Crawling & Indexing Recommendations

          Verify pages, fix broken pages, scan the website for broken external links and confirm the correct pages are blocked appropriately.

          Learn more

          Operations Hub

          • Create Intelligent Reports Using AI

            Use HubSpot AI to help you create custom single object reports

            Learn more

          • Use webhooks with HubSpot workflows

            Use webhooks to send or retrieve information between HubSpot and other external tools.

            Learn More

          • Customize Your Reports Dashboard

            Customize your reporting dashboard to meet your business needs.

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            Commerce Hub

            • Invoices

              Quickly turn quotes into cash with invoices sent directly from your HubSpot CRM. Stay on top of invoices with overdue invoice tracking and management.

              Learn More

            • Payment Links

              Create simple yet powerful payment links that enable you to sell from anywhere - your website, forms, emails, and more. 

              Learn More

            • Quotes

              Create and send quotes on beautifully branded templates, powered by data in your CRM.

              Learn More

            • Subscriptions

              Collect, manage, and report on recurring payments directly alongside your HubSpot CRM.

              Learn More

            • B2B Checkout

              Create an exceptional checkout experience for your customers, all on top of your HubSpot CRM.

              Learn More

            • Flexible Payment Processing

              Seamlessly and quickly collect money from your customers directly from your HubSpot CRM with your existing Stripe log-in or HubSpot payments.

              Learn More

              Smart CRM

              • Record Page Editor

                A single interface for configuring record pages - making it much easier to define the data teams need to see. 

                Learn more

              • Advanced Formula Editor for Calculated Properties

                A powerful tool that allows you to take your data and turn it into vital business context with ease.

                Learn More

              • Centralized Audit Log of Security and Login Activity

                A centralized real-time audit log of login activity and security-related actions users have taken in the account.

                Learn More

              • React-based UI Extensions

                React-based extensions allow developers the ability to manipulate native and external data on a CRM record, effectively extending the reach of HubSpot’s Smart CRM.

                Learn More

              • CRM Data Components

                These out-of-the box components enable easy visualization of HubSpot account data, including properties, associations, and reports.

                Learn More

              • New Security Center Interface

                The new Security Center interface adds enhanced navigation so that users can view the Security Center and security settings in one place.

                Learn More

                What's Next

                Take a look at HubSpot’s product roadmaps to see what we’re building next.

                Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

                 

                Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

                 

                Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

                 

                Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

                 

                Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

                 

                Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

                 

                Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

                 

                Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

                Note: The development process is filled with unexpected hurdles, so the Roadmaps are subject to change. Additionally, they don't include the entirety of our development plans.

                Have an idea for the next great HubSpot feature? Submit it in the ideas forum!

                Share your ideas

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                Move your team into the modern day with a connected CRM solution that promotes customization, supports commerce, and connects your business.

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