"Avoid frustration of a big pile of unworked leads- make sure your client has dedicated sales! Use an SLA!"
"Whatever your thinking to charge, double it ."
"You need to set expectations with your customers early and remind them often...Inbound is a marathon, not a sprint. "
"I would advise everyone to define the course and to dig in hard on the roadmap that HubSpot provides...but always challenge yourselves to be distinct. "